by Chrissy Jackson
Each section of this area deals with one specific topic that may or may not be included in a written set of Guidelines. Some of the sections are more commonly used than others; however, all have merit in their own way. As the Community Manager reviews the following sections for content, the questions that are asked help guide them through the thought processes to determine the need for this section in their Guidelines. Some of the questions asked below will undoubtedly lead to the creation of Guidelines while others will lead only to the implementation of policies.
Will there be Residents who are seasonal? If so, the Community Manager should know who will be responsible for any lawn maintenance and/or snow removal during the Resident's absence. Also the address and phone number of their other address in case of emergency. If a Resident is not seasonal, but is contemplating an absence for an extended period of time, the Community Manager should still have information as to where and how to reach the Resident in case of emergency. The dates of departure and return should also be noted. What arrangements have been made for mail and newspaper deliveries? What about utilities? Are they shut off? Have arrangements been made for pets?
Does the community have a base rent with additional fees for all other services? Does the rental rate include everything? Some areas to consider for possible additional sources for income include:
If any of these extra charges are utilized in the Community, the Guidelines need to tie in with the lease and/or prospectus (in Florida) in terms of amounts to be charged, due date, and application of monies received. In most instances, all money received is applied to the oldest amount owed, and to all other charges except rent – with left over amounts being applied to rent. The reasoning behind this is that usually a Community Owner cannot evict for non-payment of anything other than rent.
Most areas require the address of the homesite to be posted on the home in 3" or 4" letters and/or numbers located in such a way they are easily visible from the street for emergency vehicles. The Community Manager might also want to know if the Resident maintains a mailing address other than the physical location within the Community for the purposes of mailing notices, invoices, etc. If the Resident is seasonal, there is a second address a Community Manager should have. Are there house numbers or homesite numbers painted on the curbs? If so, the parking issue may be addressed in this section to keep those addresses visible for traffic. Does the Community require standardized letters and/or numbers for addresses? All gold or black or reflective? All hung on a lamp post in the front yard, or mounted on the front of the home? This is the time to think about the aesthetics resulting from placement of homesite addresses.
Does the community permit alcoholic beverages to be consumed at the clubhouse? In the street? At the playground? At the mailbox area? in the picnic or common areas? At private parties at the clubhouse? At community-sponsored events? Only within the confines of a Resident's home? Or on a Resident's patio? Or in a Resident's yard? What about drunken behavior or improper conduct which results from being under the influence of alcohol? What about drunken driving?
For Chrissy Jackson's bio, please click here.