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August 2011 Vol. 2 No. 11

Featured Articles and Reports
for Vol. 2, No. 11, 2011

Alphabetically by Category

BOOK REVIEW

Tracey C. Jones – Resources for Manufactured Housing Business Success
Savings: more than Building Wealth, can impact Moral Decisions

COMMUNITIES

Chrissy Jackson – Manufactured Home Land Lease Community Management
Guidelines for Living: Content Area of Guidelines - Topics from Business to Company Name

Joanne Stevens – Manufactured Home Community Value
Demand Strong for Manufactured Home Parks and Communities

Steve Lefler – Manufactured Home Community
The Senior Manufactured Home Community and its Unintended Consquences

FINANCE

Kenneth Rishel – Manufactured Housing Industry Financing
Captive Finance - The Importance of Financing New Homes

Dave Shanklin – Manufactured Housing Industry Financing
Low Rates Extended and Popularity Cycles of MH Communities

GENERAL INDUSTRY/COMMENTARY

George F. Allen – Manufactured Housing Industry Commentary
Shots Across the Bow: MHARR and MHI

L.A. ‘Tony’ Kovach – Manufactured Housing Industry Commentary
Manufactured Housing Businesses and Homeowners Working Together?

George Porter – Manufactured Housing Installation
Air Out Your Problems

Dan Rinzema – Manufactured Industry Commentary
Will an MLS ever work for our Industry? Part 1,

INSPIRATION/PEOPLE SKILLS

Zig Ziglar – Motivation & Inspiration
ZigOn…Why You Are Where You Are

LEGAL

Nadeen Green – Legal, Fair Housing
Summer Swimwear and Fair Housing Law

MARKETING

Derrick Hachey- Manufactured Housing Use of Internet & Social Media
Using the Internet and Social Media to make more Manufactured Home Sales

Erin Schmotzer-Manufactured Housing Industry Marketing
Make the most of your advertising/marketing budget: Track where your customers come from

SALES

Tim Connor – Sales
Has the Economy Affected your Sales Approaches?

Mark Hunter – Sales
6 Do’s and Don’ts of Using an iPad in a Sales Presentationt?

Mike Moore – Sales
The “New Economy” Requires New Intentions

by George Allen

george-allen photo posted on Manufactured Home Marketing Sales Management MHMSM.com MHProNews.com My Take on the Matter…


Earlier this month I was asked, by a consulting client, to summarize circumstances I believe deleveraged the manufactured housing industry en-route to the miserable shape it's in today; and, what land-lease  community owners may have done, in my opinion, to screw up their own business model. I'll begin with the (edited) paragraphs I penned, in response to that request; then conclude with a column paragraph published here in July issue – followed by commentary.

Read more...

Tim Connor, CSP

tim-connor photo manufactured home marketing sales management MHMSM.com MHProNews.com In the last sixty years we have been through four recessions that have had a tremendous impact on consumers buying habits, trends and style.  The question every salesperson needs to ask themselves is – How has the economy affected how I prospect, present, close and handle price resistance?

Read more...

or...
♪ Summer Time – And the Manufactured Home Community Living is Easy… ♫

by Nadeen Green

nadeen-green photo manufactured home marketing sales management MHMSM.com MHProNews.comWell, the living may be easy, but managing a manufactured housing community never is, no matter the season.  Every summer we fair housing legal folks are asked about the clothing that residents or guests may wish to wear as they dip their toes or other/all parts of their anatomy in the pool.

Read more...

by Derrick Hachey

derrick hachey photo MHMSM.com MHProNews.com Manufactured Home MarketingSalesManagement  Manufactured Home dealers and community operators have an arsenal of tools at their disposal to help them capture and engage prospective manufactured home buyers or renters, but are faced with a potentially overwhelming array of options.

Read more...

by Mark Hunter "The Sales Hunter"

/mark-hunter photo posted MHMSM.com MHProNews.com So you now own an iPad or other type of tablet and you're wondering if you should use it on a sales call.  
Here are 6 quick rules to consider:

Read more...

by Chrissy Jackson

chrissy-jackson photo posted MHMSM.com MHProNews.com Complaints.  From time to time, we get them.  How should the Community Manager handle them?  Should they be written? Is there a box to deposit them into? Should they be brought to the office during office hours? Should they (or could they) be mailed? What address would be used? Is a signature required? Is there a Complaint Form that must be used?

Read more...

by Tracey C. Jones

tracey-c-jones photo on MHMSM.com MHProNews.com Fred Smith—business expert, millionaire, and author of the classic business book You and Your Network—wrote in this book about the importance of maintaining adequate savings when trying to create personal wealth.  He wrote:

Read more...

by L. A. 'Tony' Kovach

tony-kovach posted on MHMSM.com MHProNews.com The manufactured housing industry's has had – does have – and will for the foreseeable future continue to be plagued by a variety of issues.  

There is a principle that needs to be identified and put to use, if we are going to move past our plague and move back to good health.

Read more...

by Steve Lefler

steven-leflerThe history of active adult communities is fairly short. It began in Phoenix, Arizona, by developer Del Webb in the 1960s. His plan included social clubhouses, golf course and other recreational amenities. As retirees and couples no longer needing a large home where they could raise their families, they sought other communities that offered social programs and housing that required less care and maintenance.

Read more...

by Mike Moore

mike-moore photo on MHMSM.com MHProNews.com The "new economy" will require new attitudes, skills and actions and the first is stop watching the scoreboard and start coaching or playing the game to the best of your ability! It will require all our best efforts.  You won't be able to just wait for the market to come back or go back to basics. In fact, anything with back in it is probably the wrong strategy this time around.

Read more...

by George Porter

george-porter photo posted on MHMSM.com MHProNews.com Do you know what the formula is for ventilation under a home? First of all it is what ever the factory manual says it is. If you don't have the factory manual as in the case of a used home or some other reason, then you can be safe with the recommendations of the ANSI Code A. 225.1. This code says that there has to be one square foot of free vented area for every one hundred fifty square feet enclosed beneath the home.

Read more...

by Dan Rinzema

Editor's note: This is Part 1 of a 2-part series.

dan-rinzema photo on MHMSM.com MHProNews.comThe idea for a Multiple Listing Service (MLS) for our industry, or greater participation in the other housing Industry's residential MLS, has been discussed recently in several articles, blogs and social media outlets.  Neither MLS alternative is a new idea, nor has either alternative gotten much traction.  Truth be told, we've been talking about it and not doing anything about it for many, many years.  Perhaps, despite all the talk, we really don't want to participate in any MLS.  Or maybe our industry has now shrunk to the size where neither alternative is feasible.  Or perhaps there's a third alternative that we haven't discussed yet.

Read more...

by Ken Rishel

S eller financing of one form or another is beginning to become the norm in the manufactured housing industry. While that is great news, those not fully familiar and knowledgeable about setting up and operating a captive finance company often have several problems, not the least of which is setting up their structure and operation to finance brand new homes. Most of the rent to own, lease to own and lease option operations are sloppy and unprofessional operations that are on a par with Lonnie Deals and depend on used homes bought for far less than they are sold for in order to actually work.

Read more...

by Erin Schmotzer

Erin Schmotzer photo on MHMSM.com MHProNews.comIt's a struggle.  You know the benefits of advertising.  But do you know if your ads actually bring customers in the door? Are you advertising in all the area newspapers because you think you have to, or do you know that each paper actually brings in customers?

Read more...

by Dave Shanklin

dave-shanklin photo on mhmsm.com mhpronews.com1. Never let Buyers go by themselves for the Interview with the Park Manager.

Most park managers require personal interviews with prospective buyers/tenants.  As an agent for the buyer, you should always accompany your buyer when they are interviewed.  Sometimes misunderstandings pop up resulting in the buyer canceling or the park management declining the application.

Read more...

by Joanne M. Stevens, CCIM

joanne stevens photo posted on mhmsm.com Despite increased vacancies in parks and communities of all sizes and geography, there are buyers, and banks are slowly starting to lend again.  

What buyers are looking for?

Read more...

by Zig Ziglar

Many years ago as a young, aspiring speaker, I heard an older speaker who was quite philosophical say that you are where you are because that's exactly where you want to be. I thought about his statement, decided it was the "wisdom of the ages" and verbalized it in my own presentations. Over a period of time, a series of events took place that convinced me that his statement was not true in my case. I was broke, in debt and down in the dumps. I wanted to be prosperous and excited about my future.

Read more...

Daily Business News Briefs

Quiet Market Day; Tracked Housing Stocks Move Little

Quiet Market Day; Tracked Housing Stocks Move Little

Investors backed off from the market today as they await the testimony before Congress of Federal Reserve officials, including Chairman Ben Bernanke, this Wednesday, May 22. CNNMoney reports the Dow Jones Industrial Average slid -0.12 percent, -19.12 points, to close the day at 15,335.28. The Nasdaq lost -0.07 percent, -2.54 points, to finish at...

20 May 2013

Read more

Charleston Slowly Building Modular Homes

Charleston Slowly Building Modular Homes

As the postandcourier informs MHProNews, modular homes have been slow to catch on in the Charleston, South Carolina area, although there are pockets in the city that have them, most notably north Charleston-based, Hunley Waters, which is all modular homes. Supplied by Nationwide Homes in Martinsville, Vir., the dwellings are priced in the low to...

20 May 2013

Read more

Credit Unions to Reduce Lending

Credit Unions to Reduce Lending

The nationalmortgagenews reports in a survey of credit unions responding to the QM Rule issued by the Consumer Financial Protection Bureau (CFPB), 44 percent say they will no longer originate non-qualified mortgages and another 44 percent will reduce originations. In the survey conducted by the National Association of Federal Credit Unions (NAFCU)...

20 May 2013

Read more

Community Closed for Waterfront Development

Community Closed for Waterfront Development

The tri-cityherald informs MHProNews the Clover Leaf land lease community in Kennewick, Wash. was sold in February, 2013 to BW Land which is developing the 22 acres into a waterfront of shops, condos, and hotels. BW sent out eviction notices to residents, giving them 30 days to move, but retracted when they realized the order [...]...

20 May 2013

Read more

Shipping Containers to Modular Homes

Shipping Containers to Modular Homes

Lanka Business Today reports the demand in Sri Lanka for shipping containers converted into modular homes has begun a trend causing one modular home builder to double production in order to meet demand. Dharshana Fernando, Managing Director of Hybrid Homes (pvt) Limited, says, “We have received considerable amount of orders from potential home o...

20 May 2013

Read more

Dealer Switches to Refurbished Homes

Dealer Switches to Refurbished Homes

The postandcourier reports from Ladson, South Carolina, Equity Homes salesman Allen Croft recalls in 1997 the company sold 986 new homes, but changed its business model as sales declined and now sells only refurbished homes. Although the majority of the firm’s homes come from auctions, 37 percent are from individual sellers. With prices from...

20 May 2013

Read more

Sun Secures Line of Credit

Sun Secures Line of Credit

According to what 4-traders tells MHProNews, Sun Communities, Inc. has secured a $350 million revolving line of credit with the option for an additional $250 million. The secured loan has a four-year term but can be extended for an additional year. Interest on the loan is floating, and can range from 1.65% to 2.90%. The [...]...

17 May 2013

Read more

Modular Homes Allowed, but Need Better Definition

Modular Homes Allowed, but Need Better Definition

According to gobogalusa, the Franklinton (Louisiana) Board of Aldermen heard the results of the meeting of the Planning and Zoning Commission regarding the regulation of modular homes. Building inspector Bob Walters said they are built similarly to manufactured homes but are governed by the International Residential Code (IRC). Walters stated the...

17 May 2013

Read more

Stocks Continue to Advance; Tracked Housing Stocks all Rise Save one

Stocks Continue to Advance; Tracked Housing Stocks all Rise Save one

The rise in consumer sentiment led to a fourth week of gains in the stock market, as the Dow and S&P set new records. CNNMoney reports the Dow Jones Industrial Average gained +0.80 percent, +121.28 points, to close the week at 15,354.50. The Nasdaq advanced +0.97 percent, +33.73 points, to finish at 3,498.97, while the [...]...

17 May 2013

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Zell says the Stock Market will Tumble

Zell says the Stock Market will Tumble

Sam Zell, Chairman of Equity LifeStyle Properties, Inc. (ELS) tells Fortune magazine the stock market is riding high but the underlying fundamentals are weak and the market will fall. “The current euphoria in the stock market will be adjusted, and I hope that’s all that happens,” he says. Noting that large investors are buying houses [...]...

17 May 2013

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Contemporary Modular Home to Grace Show

Contemporary Modular Home to Grace Show

For the first time in its 25-year history, the Montreal International Design Show will feature an entire modular home, a red cedar-clad home with contemporary lines, one of five models in the Pur series offered by Bonneville Homes of Quebec, Canada. The montrealgazette informs MHProNews the Pur-Z has two bedrooms on the main floor, including [...]...

17 May 2013

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Featured Articles and Reports - May 2013 Vol. 4 No. 8

Prev Next Page:

The FTC and Your Advertising

The FTC and Your Advertising

by L. A. 'Tony' Kovach A recent message caused me to review the latest on the http://business.FTC.gov website on advertising. Uncle Sam's Federal Trade Commission (FTC), your state attorney general, other... Read more

MARKETING

The Integrated Marketing Plan for Success

The Integrated Marketing Plan for Success

by Beth Monicatti Blank Regardless of what products or services you sell, a successful marketing plan will combine several types of marketing methods to accomplish a certain goal or goals that... Read more

MARKETING

Is Social Media a Waste of Time?

Is Social Media a Waste of Time?

by Scott Stroud Want to casually keep up with friends and family between calls or while watching TV? Then, Facebook is the perfect medium for that. But, what about Social Media... Read more

MARKETING

“Caregivers, Grandkids & Service Animals – The Truth Will Set You Free!”

“Caregivers, Grandkids & Service Animals – The Truth Will Set You Free!”

by John Pentecost A troubling case developed in a mobile home park in Watsonville, California, in which a grand daughter moved in with an elderly woman homeowner in a 55 +... Read more

COMMUNITY MANAGEMENT & FAIR HOUSING (LEGAL)

“Don't Put it in Writing”

“Don't Put it in Writing”

by Kurt Kelly Here are two conflicting things lawyers often say. The first is, “You better have it in writing.” Many contracts must be in writing to be enforceable, particularly if... Read more

COMMUNITY MANAGEMENT & FAIR HOUSING (LEGAL)

Promoting Your Manufactured Home Community

Promoting Your Manufactured Home Community

by Chrissy Jackson “Every day is open house.” (WOW!) Curb Appeal . . .Sometimes, if you have been in your community for any length of time, you become rather immune to... Read more

COMMUNITY MANAGEMENT & FAIR HOUSING (LEGAL)

Major MH Lender Seeing Acceptance & Success With Step-Rate Loan Program for…

Major MH Lender Seeing Acceptance & Success With Step-Rate Loan Program for Personal Property and In Park Manufactured Home Financing

by Dave Shanklin Our industry’s major lender out of Seattle, CU Factory Built Lending, has wowed our industry with its very popular “Step Rate” loan product and has no plans of... Read more

FINANCING

Manufactured Home Mortgages Perform As Well As Other Mortgages

Manufactured Home Mortgages Perform As Well As Other Mortgages

by Andrea Levere Editor's Note: This is part of a series covering the release of Toward a Sustainable and Responsible Expansion of Affordable Mortgages for Manufactured Homes, the newest groundbreaking report CFED's... Read more

FINANCING

So, what’d you think of Vegas?

So, what’d you think of Vegas?

by Martin V. (Marty) Lavin Setting it up. First, let me set the stage. It’s been a few years, 3, since my last Las Vegas Manufactured Housing Institute (MHI) Congress and... Read more

GENERAL MANUFACTURED HOUSING INDUSTRY TOPICS

GAO Review of HUD Program and HUD Manufactured Housing Program Budget

GAO Review of HUD Program and HUD Manufactured Housing Program Budget

by Mark Bowersox With two recent reports on manufactured housing recently completed, the Government Accountability Office (GAO) has now turned its attention to a comprehensive review of the HUD Manufactured Housing... Read more

GENERAL MANUFACTURED HOUSING INDUSTRY TOPICS

Ignorance is No Excuse!

Ignorance is No Excuse!

by John Arendsen Manufactured Home Park/Community Owners/Investors of Rent/Lease Communities & Developers of Resident Owned Condo-Conversions, Sub-Divisions or Planned Unit Developments (PUDS) have more responsibilities, liabilities and obligations to their tenants/residents/homeowners... Read more

GENERAL MANUFACTURED HOUSING INDUSTRY TOPICS

A Cup of Coffee with… Michael Evans

A Cup of Coffee with… Michael Evans

1) Who, What and Where: (Your name and your formal title at your company.) Michael Evans C.E.O. Centennial Management, Inc. Corporate offices are in Aberdeen S.D. We currently operate 9 retail... Read more

GENERAL MANUFACTURED HOUSING INDUSTRY TOPICS

The Age of Knowing

The Age of Knowing

by L. A. "Tony" Kovach We at MHProNews are big believers that the factory built housing industry must recruit, train and inspire the young to become tomorrow's front line leaders. We... Read more

MANAGEMENT

Is employee training a waste of time and money? It Depends . . .

Is employee training a waste of time and money?  It Depends . . .

by Tim Connor, CSP Here’s the bottom line in advance – Most of the training done by organizations is a waste of money and time. (Not being negative here – as... Read more

MANAGEMENT

Self-Evident Truths...for more Manufactured Housing Sales

Self-Evident Truths...for more Manufactured Housing Sales

by L. A. "Tony" Kovach Perhaps my favorite part of the Declaration of Independence is the phrase that begins with these words: "We find these truths to be self evident..." ... Read more

MANAGEMENT

ZigOn Integrity

ZigOn Integrity

by Zig Ziglar Several years ago, Angela Weir, a delightful young woman, worked with the Zig Ziglar Corporation. She was upbeat, always had the company's interests at heart, was easy to... Read more

PERSONAL REFLECTIONS, MOTIVATION and INSPIRATION

Tiny Sales Lessons

Tiny Sales Lessons

by L.A. 'Tony' Kovach Let's start this column with a true story that will tee up a theme necessary for success minded manufactured housing (MH) professionals. Read more

SALES

52 Weeks to GUARANTEED Increased  Sales!

52 Weeks to GUARANTEED Increased  Sales!

by Tim Connor, CSP The following 52 behaviors when mastered as a part of your personal and career development will guarantee increased sales.  Each of the 52 topics are critical to... Read more

SALES

US and Canadian Manufactured Homes Directory Locations

US and Canadian Manufactured Homes Directory