Job Title: Area Supervisor

Reports to: Director Of Operations

FSLA Status: Exempt

Department: Operations

Salary Range: $60,000 to $75,000 plus bonuses, commissions and benefits; 6 figure opportunity for the motivated, self-disciplined performer.

Summary: Assists with overseeing of the day to day property management/sales and leasing for a manufactured home community portfolio including but not limited to administrative activities, marketing, leasing, property maintenance and resident relations to ensure that they are staffed and fully operational at all times, meet operational, sales, CSI goals, and train entire staff to adhere to policies and procedures. Decision making is a critical component of this position and is governed by the Company’s polices and procedures.

Essential Duties & Responsibilities to be performed:

Administration

Drive Operations/Sales, Profitability and Gross Margin Growth

• Responsible to drive area operations/sales and profit plans to budget through successful leadership, organizational planning, customer service and execution of all field operations policies and procedures.

• Manage regional portfolio operations by effectively using operations/sales reports, assessing operational results, developing specific actions directly related to community development and growth, consistently across the entire portfolio.

• Lead and direct the development of operational action plans and sales goals are directly tied into measurable results and executed in a timely manner.

• Accountable to ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.

• Responsible to consistently and effectively communicate the Company objectives to all store

Recruitment/Hiring/Training and Retention of Top Talent:

• Ensure the overall portfolio staffing plan/succession reflects the goals of the Company and coupled with consistent mentoring and staff development.

Financial Reporting and Control:

• Review monthly budget reports, utility logs, and weekly sales reports and keep track of monthly write-offs and expenditure approvals.

• Assist with preparation of annual operating/sales budget, as needed.

• Assists with reviewing monthly property accounting reports, as required.

Maintaining the Physical Asset:

• Assist with the monitoring and maintaining community assets and equipment on a continuous basis.

• Prepare community wish list and capital improvement recommendations.

• Determine priorities and authorize bidding/solicitations for community improvements. Bids forwarded to the Operations Coordinator for approval.

• Ensure that the overall community’s appearance is well maintained and groomed.

• Carry a pager/cell phone for emergency situations that may require your attendance after normal working hours.

• Handle emergencies that may arise on site in the absence of the community manager ensuring adherence to standard operating procedures.

• Perform routine site inspections as required.

Knowledge, Skills, Abilities:

• Experience with rent collections and evictions.

• General knowledge of maintenance of modular homes.

• Experience with MS Word, Excel, Outlook.

• Some experience with property management/Accounting software is necessary.

• Excellent verbal and written communication skills.

• Excellent organizational skills.

• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.

• Good negotiation skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit.

Working Conditions/Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Education and/or Experience:

• Minimum of 5 years experience.

• A proven track record of strong performance in driving performance and key field operations management.

• Revenue and profit making experience

• Outstanding leadership skills. Inspiring interpersonal effectiveness to lead team, train staff.

• A minimum of Associate’s degree required.

Must have valid driver’s license. Must be able to travel between locations and drive the communities assigned.

General Sign-off: The employee is expected to adhere to all company policies. I have read and understand this explanation and job description.

This job description should not be constructed to imply that these requirements are the exclusive standards of the position.

Please send your resume to this link:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Security Mortgage Group LLC

Selling your community?

Have you considered the buyers in your backyard?

Over 110 resident corporation purchases completed!

ROC USA™ has the capital and expertise to make community ownership a
reality for the homeowners in your community.

Resident ownership starts with you and an opportunity. We provide MH Community financing and expertise to interested resident groups enabling them to take advantage of the opportunity you provide.

We have successfully transacted resident purchases for as small as 8 sites and as large as 400 sites; 55+ and all-age; and, A to C communities (and a D or two, too).

We know and work well with community owners. We work for homeowners and we know what they can do with our technical support!

We can execute a purchase contract and close on a sale in 90 - 120 days! Our average contract to closing period is 62 days (through 12/31/10).

We know how to close. We are experienced with 1031 exchanges and various state tax incentives. We are paid by the co-op buyer, not the seller.

"This is the second community I have sold to a co-op of the homeowners," stated Phil Johnson, a Minnesota seller. "Both co-ops used NCF [a ROC USA affiliate] and from my end, the process was professional and efficient - it's not anything like what some community owners think - it's really no different than a sale to any third party," he said.

Our process is professional and efficient:

1. We look for 'for sale' communities in the 27 states we currently serve. We look for communities that have a predominance of homeowners, strong occupancy, and market rents.
2. We respect the seller's need for confidentiality and efficiency.
   
   We will work with you first to review the community's income and operating expenses to make an expeditious assessment of the community's viability as a resident-owned community. Our initial confidential review will tell you whether resident ownership is right for you.
3. If it's viable, with your permission, we will educate the homeowners on the opportunity and the resources (both technical and financial) that are available to them. We will gauge their interest in purchasing.
   
   Homeowners appreciate the opportunity. Who doesn't like being shown respect? In our experience, 9 out of 10 homeowner groups vote to buy when presented with a viable opportunity. Bottom-line: they want the security of ownership. With know-how and credibility demonstrated firsthand, homeowners can and will move forward on viable purchase opportunities.
4. Our on-the-ground expert coaches work with them to do everything they need to do execute a legally binding purchase contract, conduct the appropriate due diligence, engage an attorney, secure financing from our financing facility, and close on the purchase. Our certified, experienced coaches work in offices in ten states around the country.
5. ROC USA does not leave resident corporations after the closing! Our lender requires expert coaching support for the life of the loan term, or 10 to 15 years generally.

Community owners attest to ROC USA's quality of service:

"ROC USA Capital is the only lender I have dealt with in 25 years that actually understands the MHC business," noted Marc Seigle, the seller of a 170-site community in Elbridge, NY who sold his community to the homeowners in December of 2008. "They told me what they were going to do and they did it, I was extremely impressed," he added.

The 2010 seller of a Montana community, George Everett, a long-time local REALTOR® noted, "I was happy to see them buy it; I have come to know and like the homeowners, they're hard-working and decent people and I wanted to provide them an opportunity."

"You completed the project on time under a difficult schedule," said Richard Lannan, seller of a Ware, MA community in 2010.

For a confidential conversation, give me a call. I am glad to answer any questions and help you consider if resident ownership is right for your community.

Paul Bradley, President, ROC USA, LLC

(603)856-0709 direct

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

www.rocusa.org