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by Greg McClanahan

(Editor's intro: Greg has used the right words with 150 manufactured home retailers and served firms such as Fleetwood Homes, Sam's Club, Conoco Philips, and with thousands of retail clients over the years in manufactured home retailing.)

Around the Campfire logoGreat leaders who have devoted themselves to continual learning and personal growth are more equipped to be able to say the right words at the right time. Those words may inspire your staff to improved productivity, encourage others to get behind a new company initiative, promote a desire for personal excellence, or maybe give confidence to a colleague experiencing a personal challenge.

Great sales professionals are equally prepared to say the right words at the right time in a sales presentation. To be able to understand a client's needs and to then select the right combination of words to affirm to that client that you are their best choice to fulfill that need.

A wonderful story that exemplifies the significance of saying the right words at the right time is told by Marlo Thomas. Every moment of every day is influenced by your words and actions. We hope you realize how significant your words can impact the success of your area of responsibility and ultimately the cumulative success of your company.

The Marlo Thomas Story

Danny Thomas, the famous actor, was a significant donor to St. Jude Children's Research Hospital. His daughter, Marlo, continues in that tradition today. She was the Editor of a book entitled "The Right Words at the Right Time" of which the entire proceeds continue to be donated to St. Jude's.

The inspiration behind this book came from her own life experience when the right words were spoken to her by her father at exactly the right time. She thought if she could reach back in time and remember that moment when words made all the difference, certainly this must have happened to others. Over one hundred of her friends responded when she invited them to recall their 'moment' when the right words were spoken. Their stories fill this book.

She writes, "Each story is a glimpse into the heart, a moment of awakening, a light bulb that revealed a truth that has stayed with them for a lifetime, or a challenge that moved them to action."

Do you recall a defining moment in your life? Think back as you read Marlo's story of The Right Words at the Right Time:

"When I was a child I loved to watch my father shave. I sat on the closed toilet seat and marveled at the sound of the razor gliding over his face, pushing the foamy soap like a shovel in the snow. I adored him, this grand figure who slapped lotion on his cheeks every morning, buttoned his clean white shirt and hugged me good-bye.

Once, my father made a movie with Margaret O'Brien and he often took me to the set. I would cue his lines as we drove to the MGM studios with the windows open and the heady mix of Old Spice and a Cuban cigar swirling about us as we carried on a kind of rehearsal in transit. On the set I played jacks with Margaret between takes, and when the bell rang, I would join the crew in their silence as the cameras rolled and the boom mike moved into position to record the dialogue I knew by heart.

I was in awe of my father and sinfully envious of Margaret O'Brien. I wore pigtails. I wanted freckles. I wanted to be Margaret O'Brien. Ten years later, at age seventeen, I got my chance.

I played the lead in "Gigi" in a summer stock production at the Laguna Playhouse south of Los Angeles. The excitement of finally being a real actress was painfully short lived. All the interviews and all the reviews focused on my father. Would I be as good as my father? Was I as gifted, as funny? Would I be as popular? I was devastated.

I loved my father, my problem was Danny Thomas.

"Daddy," I began, "please don't be hurt when I tell you this. I want to change my name. I love you but I don't want to be a Thomas anymore."

I tried not to cry during the long silence. And then he said, "I raised you to be a thoroughbred. When thoroughbreds run they wear blinders to keep their eyes focused straight ahead with no distractions, no other horses. They hear the crowd but they don't listen. They just run their own race. That's what you have to do. Don't listen to anyone comparing you to me or to anyone else. You just run your own race."

The next night as the crowd filed into the theater, the stage manager knocked on my dressing room door and handed me a white box with a red ribbon. I opened it up and inside was a pair of old horse blinders with a little note that read, "Run your own race, Baby."

'Run your own race, Baby.' He could have said it a dozen other ways: "Be independent"; "Don't be influenced by others." But it wouldn't have been the same. He chose the right words at the right time. The old horse blinders were the right gift. And all through my life, I've been able to cut to the chase by asking myself, "Am I running my race or somebody else's?""

Can you think of the right words that have been spoken to you? Can you think of moments when you were the one who may have said the right words at the right time?

Words can shape our character. Our words are like the careful touch of the potter's hands when shaping a blob of clay into something beautiful. Be aware of the influence your words can have on the world around you and then choose each word carefully knowing that they just might be life changing.

To your success!

Around the Campfire logoGreg McClanahan is the President and founder of the Around the Campfire Organization. He also works full time for the Southern Ute Indian Tribes factory build housing operations as their National Sales Manager. If you missed his article last month, please access A Unique and Effective Training and Development Approach in our archives. What Greg didn't mention his Executive Summary is how affordable the Around the Campfire program is! For less than the cost of a single cup of java at Starbucks, your organization can provide a month's training for each team member. This is an affordable, quality process you can use to continually improve your organization with! Learn more about Greg's visionary personal and professionally development process at: www.aroundthecampfire.org or you can contact him at 180 Valle Escondido Drive Durango, CO 81303, (970) 759-1767; or via email at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Posts and feedback to the post below on the concepts noted in his article are welcome and encouraged!

Daily Business News Briefs

UMH Properties Pushing to Develop Manufactured/Modular Home Community in Ne…

UMH Properties Pushing to Develop Manufactured/Modular Home Community in New York

Following a story that MHProNews last reported June 20, 2015 regarding UMH Properties, Inc.’s long-time plan to build either a manufactured or modular home community on 106 acres it owns in the Village of Coxsackie, New York, while UMH (NYSE:UMH) wants to move forward with the project, the village is prohibited from adding any new […]...

31 Aug 2015

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Survey of Manufactured Home Professionals

Survey of Manufactured Home Professionals

MHProNews is conducting a survey of MH industry professionals to get your opinion of how current rulings, media portrayals of manufactured homes and communities, good and bad, affect sales, and how active do you think MH pros are in addressing political issues. Survey results received to date indicate a low level of engagement by industry […]...

31 Aug 2015

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July’s Pending Home Sales Slow on Short Supply

July’s Pending Home Sales Slow on Short Supply

The National Association of Realtor’s (NAR) Pending Home Sales Index rose 0.05 percent in July to 110.9, according to forbes, 7.4 percent higher than July, 2014 when the index was 103.3. This follows a drop of 1.8 percent in June to 110.3, as MHProNews reported July 30, 2015. (An index of 100 represents average contractual […]...

31 Aug 2015

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David M. Smith Joins Drew Industries as new CFO

David M. Smith Joins Drew Industries as new CFO

MHProNews has learned from prnewswire that David M. Smith has joined Drew Industries, Inc. (NYSE:DW) as Chief Financial Officer (CFO), succeeding Joseph S. Giordano III, who held that position since 2008. Mr. Giordano will remain with the company temporarily to ensure a smooth transition. Mr. Smith, 52, has been Senior Vice President and Chief...

31 Aug 2015

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Sunday Morning Recap-Manufactured Housing Industry News Aug. 23-Aug. 30, 20…

Sunday Morning Recap-Manufactured Housing Industry News Aug. 23-Aug. 30, 2015

What’s New in public focused Manufactured HomeLivingNews.com Renters’ Nation: The Dark Side of Dodd-Frank and Its Impact on Affordable Housing Mary Zokoe talks Martin Motor Sports, Community Guidelines, More! Inside MH Road Show Video What’s New in Manufactured Housing Industry Professional News CFPB imposed appraisal rule on HPML loans one m...

30 Aug 2015

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Some Katrina Victims just now Receiving Housing Assistance

Some Katrina Victims just now Receiving Housing Assistance

Ten years after Hurricane Katrina took out some 60,000 homes, the Mississippi Development Authority (MDA) has determined the federal government poured over $3.2 billion into permanent homes for state residents, according to what sunherald tells MHProNews. Former COO for MDA’s disaster-recovery division, Jon Mabry, said, “When we received the...

29 Aug 2015

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Oil Price Drop will Cost Jobs, Reduce Home Values

Oil Price Drop will Cost Jobs, Reduce Home Values

While home values dropped drastically for most of the nation following the housing bubble, the oil-producing states posted housing gains. With crude oil trading at half the price of a year ago, according to nationalmortgagenews, New Mexico, North Dakota, Oklahoma, Wyoming and Alaska may see home prices fall six to 20 percent over the next […]...

29 Aug 2015

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Legos on Steroids for Modular Disaster Housing?

Legos on Steroids for Modular Disaster Housing?

Arnon Rosan is the founder of EverBlock, an adult version of Legos, polypropylene blocks up to a foot long that lock together and stack with raised lugs much like Legos, as wired tells MHProNews. He currently makes them in 14 colors and three sizes with the largest one weighing two pounds, and offers instructions on […]...

28 Aug 2015

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Stock Market ends Week much Less Volatile

Stock Market ends Week much Less Volatile

In the news from CNNMoney: Consumer spending rose three-tenths of a percent in July. Hackers have stolen $1.2 billion from 7,000 businesses in two years. ATM fees rise again. China’s stock market has lost over $3 trillion in one month. Brazil falls into deep depression. Meanwhile, the Yahoo Manufactured Housing Composite Value (MHCV) gained...

28 Aug 2015

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Title Company Head says Mortgage Disclosure Rules will Delay Home Sales

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Ted C. Jones, chief economist and senior vice president for Stewart Title Guaranty Co. in Houston, says financing the buying and selling of houses will be much more difficult when the mortgage disclosure rules go in to effect Oct. 1, as newsok tells MHProNews. “We’re going to continue to have more renters than owners than […]...

28 Aug 2015

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Manufactured Home Code Enforcement in City Hands

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Following a story MHProNews last posted on Feb. 24, 2015 regarding the closing of the Life O’Riley manufactured home community the previous year, and subsequent forced evacuation of all the residents in ten days because of unsanitary conditions, code enforcement has been moved back from the state to the city. As wlns-tv reports,...

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Featured Articles and Reports - August 2015 Vol. 6 No. 11

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Questionable FEMA “Request For Information” Regarding Standardization Of Ma…

Questionable FEMA “Request For Information” Regarding Standardization Of Manufactured Housing Floor Plan Designs

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Manufactured Homes + Communities – “An Incredible Message” – Inside MH Vide…

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New Manufactured Home Charity Launched

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Manufactured Housing and Achieving Net Zero

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The Lights Are On, But You're Not Home?!?

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MANAGEMENT

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PERSONAL REFLECTIONS, MOTIVATION and INSPIRATION

Upcoming Events

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Classifieds

Press Releases

Datacomp Turns New Manufactured Home App…

Datacomp Turns New Manufactured Home Appraisal Rules Into Powerful Retail Sales Tool

Contact: Datacomp800.365.1415www.datacompusa.com Grand Rapids, Michigan – Datacomp, the nation’s largest, independent provider of market-based manufactured home appraisals, has announced the availability of the Datacomp MSRV, or Market-Suggested Retail Value, a comprehensive new home valuation service intended to enable compliance with the new appraisal rules for Higher-Priced Mortgage Loans (HPML), now in effect for most financed manufactured home transactions. “The information needed to order a Datacomp MSRV for a new home transaction can be entered on our website in a matter of minutes,” said Dan Rinzema, President and CEO of Datacomp. “There’s no cumbersome data entry process or specialized knowledge necessary. We’ve made it so anyone in the office can easily order a valuation from their desktop computer, tablet or mobile device.” In addition to developing a Lender Final Sale Certificate that is...

the MHMSM Team 12 Aug 2015 Corporate Press Releases

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CU Factory Built Lending and the new HPM…

CU Factory Built Lending and the new HPML Appraisal Rule for Manufactured Housing

Directed by the upcoming changes in the HPML Appraisal Rule effective July 18th, 2015 and driven to minimize its impact on both our business partners and consumers, CU Factory Built Lending (CUFBL) has developed our approach to compliantly reconciling manufactured home loans under the new HPML Appraisal Rule.  Our plan’s key components are: Non-Qualified Mortgages (non-QM’s) Flexible Valuation Options Business Partner and consumer friendly Compliant   Non-Qualified Mortgages CUFBL, in support of the industry and our members, has chosen to continue to offer non-QM loans. If you recall, Qualified Mortgages (QM’s) are more restrictive in the debt ratio allowed, in the amount of points and fees allowed to be charged, may have more stringent length of employment and income verification guidelines, and documentation requirements for the consumer. We feel this approach to continue to offer non-QM loans...

the MHMSM Team 17 Jul 2015 Corporate Press Releases

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NADAguides New Manufactured Home Price T…

NADAguides New Manufactured Home Price Tool Will Comply With New HPML Appraisal Rule

· NADAguides New Manufactured Home Price Tool was developed to comply with the new Higher-Priced Mortgage Loans (HPML) Appraisal Rule effective July 18, 2015 · New Manufactured Home Price Tool provides an independent third party evaluation report that can be quickly and conveniently pulled and printed from any location · Allows access to new retail prices for new 2014 and 2015 manufacturer floor plans (both HUD and Modular-Coded), including a wide variety of factory-added options · This NADAguides price tool is currently being offered as a free trial of 100 price reports (retail value of $2,100) – offer expires July 17, 2015 NADAguides.com, the largest publisher of the most market-reflective pricing and information available for manufactured homes, announces its New Manufactured Home Price Tool, which has been developed to comply with the new Higher-Priced Mortgage Loans (HPML)...

the MHMSM Team 14 Jul 2015 Corporate Press Releases

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RV/MH Hall of Fame 2015 Induction Dinner…

RV/MH Hall of Fame 2015 Induction Dinner Reservations Outpace Last Year's Event

ELKHART, Ind. -- The RV/MH Hall of Fame's Induction Dinner Committee Chairman Mark Wasson (Bluelinx Corporation), reports reservations for the induction dinner honoring the Class of 2015 are running ahead of last year's reservations.  Wasson said, "As of early June 15th more than 153 friends and family of the inductees have registered which is ahead of last year's record pace of registrations." In addition to these reservations, Golf committee chairman Trey Miller is signing up foursomes for the 2015 RV/MH Hall of Fame Golf Classic.  So far 11 companies and individuals have signed on as sponsors for the dinner and golf, according to Darryl Searer, president, RV/MH Hall of Fame (Hall). This year's RV/MH Hall of Fame's annual Induction Dinner will be held on August 3, 2015, at the Hall of Fame's Event Center...

the MHMSM Team 16 Jun 2015 Corporate Press Releases

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RV/MH Museum Unveils Historic Shasta Exh…

RV/MH Museum Unveils Historic Shasta Exhibit

ELKHART, Ind. -- The RV/MH Hall of Fame and Museum's newest exhibit features a retrospective on the evolution of the iconic Shasta brand of travel trailers, according to Darryl Searer, president, RV/MH Hall of Fame (Hall).  The display includes a 1954 Shasta that's been in the museum's inventory for years and a 2015 reissue of a 1961 Shasta Airflyte 16sc, courtesy of Mick Ferkey, owner of Greeneway RV, Wisconsin Rapids, Wisconsin, and a member of the RV/MH Hall of Fame board of directors. While the reissue of a 1961 Shasta Airflyte 16sc has the look and style of the 1960s model, it is fully equipped with modern features and appliances, including a full bath. Searer noted, "Shasta has a rich heritage and is the industry's longest producer of RVs.  The brand has been...

the MHMSM Team 19 May 2015 Corporate Press Releases

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Dodd-Frank and Manufactured Home Financi…

Dodd-Frank and Manufactured Home Financing: The Place Where Good Intentions and Unintended Consequences Collide

"The path to home ownership lay before him, smooth and attainable as never before. All Eric Powell had to do was secure a small loan. He had a steady job, a decent credit score and a wife who happened to work for a bank: What could possibly go wrong?" WASHINGTON, D.C. -- The U.S. Senate Banking Committee will take up a measure that may determine whether millions of low- to moderate-income consumers will be able to buy or sell modestly priced homes. The Preserving Access to Manufactured Housing Act (HR 650 and S 682) addresses the unintended consequences of the Dodd-Frank Act, passed to protect consumers in the wake of the subprime mortgage crisis. According to former Congressman Barney Frank, the act's co-sponsor, Dodd-Frank was never intended to apply to manufactured housing. Yet the...

the MHMSM Team 19 May 2015 Corporate Press Releases

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