Weekly TimBit-Are you a cheerleader or an invalidator-
Managers have many roles and responsibilities the least of which is to contribute to an employee's self worth and not invalidate them. Do you know which is your tendency? Do you know the direct and indirect consequences of each approach?
A cheerleader – an uncritically enthusiastic supporter. To make others feel valued, worthwhile and encouraged.
To invalidate – to prove that something is wrong or make something worthless. To send a message to others that they are less important than you in some way.
Now that we have that out of the way let's take a look at how people invalidate or encourage employees and their outcomes.
You invalidate employees when you;
-punish them for mistakes made without giving them the positive reinforcement helping them to learn in the process.
-Exclude them from meetings where their contribution would be beneficial.
-Show up late for meetings with them.
-Interrupt them when they offer ideas, solutions or creative approaches to issues.
-Fail to listen to their ideas.
-Give them inadequate feedback, appreciation or recognition.
– Give more negative than positive feedback.
There are hundreds of additional ways that management contributes to poor employee attitudes, behavior and performance as a result of their negative management style, but in the end if you want motivated and productive employees this is a poor way to achieve it.
You encourage employees when you;
-Catch them doing things right and give them positive feedback, appreciation or recognition.
-Applaud their achievements or accomplishments in public.
-Give them the freedom to make decisions that are appropriate for their roles or responsibilities.
-Empower them to act on their own.
-Trust and respect them regardless of their talent, experience or other personal or career profile issues.
-Treat them fairly regardless of their personal situations
Again there are numerous other ways to send a clear message to employees that they are valued and appreciated, but in the end if you want employees to consistently give you their best, this is the best approach and management philosophy.
What are the consequences of inadequate or no encouragement?
Everyone wants and needs to feel self-value and when they receive feedback or messages that reinforce these personal needs, people will tend to give you their best, try harder, be more loyal and bring increased creativity and solutions to challenges, problems or issues that need these important mindsets. When you fail to recognize and demonstrate timely and appropriate encouragement and positive reinforcement you will tend to achieve the opposite.
Whether your organization is on a roll or facing challenging times you need motivated and creative employees to help you continue your success or to emerge from challenging times with success and sustainability.
The outcomes and results when you build employees up through encouragement.
I'll make this easy – read the above two paragraphs again but with a more positive outlook or mindset.
I'll leave you with two quick questions – which approach is your dominant management approach or philosophy and how is it working for you?
Make it a tremendous year, In His service,
Posted for
Tim Connor
Marketing & Sales,Website,AdvertisingMHSpeakerTrainer-Manager
MHProNews.com= The MHIndustry's#1 News, Tips and Views you can Use.
MHLivingNews.com= Free resource to enhance MH HomeOwner Satisfaction and MH Image Building
See some of our client Testimonials here
Connect with me on LinkedIn, send an invite to connect to:
You can read some of myfree business building articles on:
The Cutting Edge of Marketing and Sales Blog
Words of Wisdom Blog
Management, Sales and Inspirational columns on the MHProNews.com home page, featured articles.
To join our next Free Webinar on enhancing your Internet and other Marketing, please hit reply send me a message. Limit 12 per webinar, so questions and answers are available at the end of the session.