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“Don’t Mess With the Virgin,” Heated Fair Housing Manufactured Home Community Controversy Comes to Conclusion

March 21st, 2019 Comments off

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It was an issue that began to attract attention close to a year ago.  A controversy erupted between a pre-HUD Code mobile home resident and her resident owned community (ROC). The controversy raised freedom of religious expression and thus fair housing, and other legal issues.  So, it caught fire for months with mainstream news media across, Florida. It spread to numerous media markets, religious websites, and then to other places in the U.S.

 

The hullabaloo between Millie Francis, her commissioned painting of Our Lady of Guadalupe, and the Bradenton Tropical Palms resident owned community (ROC) achieved its media zenith when the Drudge Report picked it up and linked it.  Because of that platform’s enormous audience, it literally made the issue a global one. A prior report on the issue that summarizes the events and controversies, is linked below.

 

Puzzling Case of Millie Francis, Where are Religious Liberty, Fair Housing, Resident, and Manufactured Home Organizational Defenders?

 

Mark Young at the Bradenton Herald did the bulk of the mainstream coverage of this topic.  Young’s latest – and likely final report – on this topic is linked here.

Please be advised that I am in the process of finalizing an acceptable settlement to the referenced matter and do not anticipate having to participate in arbitration,” said a letter signed by signed by Mildred “Millie” Francis that was dated March 8, 2019 and sent to the Department of Business and Professional Regulation. That agency oversees arbitration cases for the Division of Florida Condominiums, Timeshares and Mobile Homes. “It is my understanding that you have received a similar notice from Knox Levine,” said Francis in the document.

The letter was obtained by MHProNews from a source other than Francis, and is linked as a download, here.

Francis concludes her letter to the state agency with, “I’m quite pleased with the outcome.”

 

MarkYoungPhotoBradentonHeraldUrbanAffairsReporterLinkedInDailyBusinessNewsMHProNewsYoung said for the Bradenton Herald that, “Attorney Bryan Levine, of Knox Levine, represented the [Bradenton] Tropical Palms …board of directors in trying to force 85-year-old Millie Francis, a devout Catholic, to remove the painting. Levine declined to answer whether a gag order was preventing comment about a possible deal.”

While Francis has not spoken to the Bradenton Herald since a settlement was proposed, she had previously said she planned on putting up an awning from the beginning of the controversy,” wrong Young earlier today.

 

Association Advocacy to Resolve the Issues?

MHProNews asked the Herald after their report was published, if any manufactured home association was known to have contacted their publication or any of the parties?  MHAction and the Manufactured Housing Institute (MHI) were among those specifically mentioned in the inquiry.  The paper said that no such contact was made to their knowledge.

Francis had previously informed MHLivingNews – prior to going quiet as the approaching agreement developed – the same thing.  No association or advocacy group had contacted her.

But Francis has significant levels of media contacts, and from the public at large.

That’s yet another example of a resident – in this case, a ROC shareholder – and the industry’s general reputation failed to earn any defense from the purported guardians of such post-production issues. It is an open question how much harm months of negative headlines may have created for home owners and the industry.

 

Don’t Mess with the Virgin

Days prior to what is an apparently confidential settlement agreement, Millie Francis told MHLivingNews, “Don’t mess with the Virgin,” L. A. ‘Tony’ Kovach told the Herald, a colorful statement that is a signature part of the feisty senior’s persona, quoted in their report. “Mrs. Francis did not go into details or elaborate on the meaning of the statement when I called her,” Kovach explained to the Herald.

The Bradenton newspaper described him as L.A. “Tony” Kovach, a manufactured home expert with 25 years in the industry and publisher of two trade publications,” who “has been following the issue closely.”

The saga began about a year ago, “when Francis wanted to replace her front window because security personnel were shining flashlights into her home late at night. Francis received permission to do the work and after replacing the window was inspired while at church to commission an artist to paint Our Lady of Guadalupe, one of Mary’s many titles, on the space.”

By early November, for months, the community’s manager “tried to force Francis to take the painting down, to which she replied, “They’ll have to kill me first,” wrote Young.

By January, community Tampa attorneys Knox and Levine had filed paperwork with the state that announced that Francis “has been sued in this proceeding.” Francis remained defiant, relying on her faith, prayer, and outside help from individuals in other states who had read about the matter.  One of them voluntarily took the lead and began to mediate the case on Francis’ behalf, which has now apparently been resolved.

In such disputes between residents and management, it is common for the parties to agree to a non-disclosure to settle a case,” Kovach told the Herald.Certainly, the Bradenton Tropical Palms, Vanguard, and Knox and Levine wanted this to go away quietly. There were too many problematic issues that pointed back to their management’s handling — or purported mishandling — of the matter with Mrs. Francis from the start.”

Kovach said it was a victory for not just Francis, but for other residents who may face overreach from an overly aggressive manager, who for whatever reason, might be tempted to over-reach their authority. That wasn’t a good look for the industry, especially to prospective community residents and manufactured home buyers.

It also puts a sad chapter to rest with what appears to be as happy an ending for all involved as possible,” Kovach said to the Herald. “Those who negotiated this should feel good about their efforts. For almost a year, this off-and-on dominated the news, including links from the Drudge Report, which made it a global issue.”

VirginMaryOurLadyGuadalupeBradontonHeraldMillieFrancisMobileHomeAwningOverVirginMaryDailyBusinessNewsMHProNews

Millie Francis informed MHLivingNews months ago that the awning was part of her original plan. While an apparent non-disclosure agreement keeps the parties from confirming or denying the details, that awning and Francis’ letter to the state suggest that she obtained what she wanted in the first place. The bottom line? Months of heat, and Francis’ commissioned painting of Our Lady of Guadalupe were preserved. No doubt comments from Nadeen Green, JD, and community owner Brian Gallagher, were useful parts of the settlement mix. Finally, Francis stated desire that ‘the virgin become better known’ has come to pass in a most unique way. 

 

Lessons Learned?

There are numerous possible takeaways from this episode.

  • One is that a mishandled matter can become problematic news.  That in turn can hurt the interests of residents, industry members, and the home buying public that may get turned off before they get turned on.
  • Another is that thoughtful intervention can help bring a matter to a positive closure. Based upon Francis’ letter, and a photo from the Herald, the indications are that the ROC shareholder apparently obtained what she wanted to accomplish.
  • The power of the media to influence events can’t be overlooked.  Weeks prior to the incident’s conclusion, messages tied to the community and their attorneys indicated that they felt the heat, and wanted to find a solution that didn’t make the matter worse. No doubt the Drudge Report’s linking of the topic raised the pressure on the community, management company, and their attorneys to a high level.

Finally, the issue could have potentially be solved weeks if not months earlier, had industry third parties gotten involved, in an attempt to lower the temperature and find a solution.

For a next step for those who want to see positive post-production engagement on issues that harm the industry’s image  see the linked, related reports below the byline and notices. That’s tonight’s “Industry News, Tips, and Views Pros Can Use,” © where “We Provide, You Decide.” © ## (News, analysis, and commentary.)

 

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Cha-Ching! Manufactured Housing Made Simple in 2019

MH Black Eye, or Opportunity in Disguise? Vexing Saga of Millie Francis’ Faith Based Art, Bradenton Tropical Palms ROC, Vanguard Management, Knox and Levine

Fix MH Industry Trick$ – Special Meeting at Tunica Show

 

 

 

 

 

 

 

 

 

MH Black Eye, or Opportunity in Disguise? Vexing Saga of Millie Francis’ Faith Based Art, Bradenton Tropical Palms ROC, Vanguard Management, Knox and Levine

February 10th, 2019 Comments off

 

MHBlackEyeOpportunityInDIsguiseVexingSagaMillieFranicsFaithBasedArtBradentonTropicalPalmsROCVanguardManagementKnoxLevineDailyBusinessNewsMHproNews

It’s no secret. Not everything in life is sunshine and roses. Indeed, in order to have roses, one needs hydration – like rain that falls from the cloudy sky – and nutrition with fertilizers that are either natural or man-made.

 

A fundamental premise of free enterprise is to spot a problem and conceive of ways that an inconvenient or negative situation may become an opportunity to serve others, and thereby earn money.

A fundamental principle of human decency is to see someone in distress, and to step in an act solo or in concert on their behalf.

As an affordable housing crisis rages in America, and manufactured homes (MH) are the wildly misunderstood proven solution hiding in plain sight. So why hasn’t some MH industry leader or organization intervened in this troubling controversy that unexpectedly embroiled resident-home-owner, Millie Francis?

Community operator Brian Gallagher is correct in telling MHProNews that conventional housing has its share of controversies involving home owners’ associations (HOAs).  While true, its manufactured housing that is misunderstood, not conventional housing.

There are any number of organizations or individuals who should feel motivated to resolve the issue of 85-year-old Millie Francis in a manner that respects her rights and wishes.  They could do so in a way that might allow the Bradenton Tropical Palms, Vanguard Management, or the Knox and Levine law firm to save face.

MillieFrancisOurLadyofGuadalupeReligiousArtFairHousingAttorneyNadeenGreenDailyBusinessNewsMHProNews

Before proceeding with some of those who could benefit by such an intervention, let’s summarize what the issues are to inform new readers about this controversy, as well as provide a refresher for the thousands of manufactured home industry professionals who have already read about this previously.

 

Reported Facts and Assertions:

 

  • Millie Francis lives in a resident owned community (ROC), the Bradenton Tropical Palms, in Bradenton, FL.
  • According to a statement from Mrs. Francis to MHProNews this morning, her issues with Bradenton Tropical Palms community manager Janet Nowakowski long predate her placement of a faith-inspired artistic display.
  • After “years” of that community’s security service shining a spotlight into her home during nighttime hours like “2 [AM] o’clock in the morning,” along with other privacy incidents, Francis tells MHProNews that she decided to have her front window replaced to end the annoyances. Francis stated that she advised management. They gave her their okay.
  • There may be incomplete and/or unsubmitted community required paperwork involved in this controversy.
  • Manager Janet Nowakowski reportedly observed on several occasions the artwork as it was being done on the street facing of Francis’ pre-HUD Code mobile homes. It wasn’t until after the artwork commissioned by Francis was completed by professional artist IngridBrandt that Nowakowski, per Francis, demanded its removal.  That insight from Francis to MHProNews today may undermine any argument that the Bradenton Tropical Palms might raise.
  • Other homes in that same community have similar, often large displays on the exteriors facing the street. Those others cases could be viewed as either secular or religious, as can Francis’ art. Some are attached to a mobile or manufactured home, others are not.
  • Francis is being threatened with eviction and legal action over this alleged infraction.
  • A new hearing with a state agency is scheduled for tomorrow, but it may be postponed.
  • Legal action could still ensue whatever the state agency decides.

 

Additional details are found at this link here:

 

Puzzling Case of Millie Francis, Where are Religious Liberty, Fair Housing, Resident, and Manufactured Home Organizational Defenders?

 

The Drudge Report linked up this article below, which made the issue a global one.

 

https://www.bradenton.com/news/local/article224745285.html

 

The video below is from the same local news source, linked above.

 

 

 

In fairness to the Bradenton Tropical Palms, Vanguard Management, or Knox and Levine, are there possibly other unknown facts? Yes. That said, the Daily Business News on MHProNews – and this writer – have reached out more than once to get their perspectives.

The downloadable document linked here is a communication sent by email to attorneys Jessica Knox and Bryan Levine. It was also sent to another associate in their law office. It contains background and perspectives useful to understanding this issue. It clearly invited them to comment, clarify, contest or otherwise tell their client’s version of the events in writing.

Knox and Levine electronically confirmed receipt. But they exercised their right not to comment. So, if there is anything incomplete in the way of background or related details, that is on them.  Moving on.

TerminologyMattersBecausetheTerminologyDescribestheConstructionStandardsHomeBuiltToSteveDukeLMHAaMHLivingNewsMHProNewsBiggerPocketsSunshineHomesRedBayAL

Terminology and the proper respect are important. But doing the right things, at the right time, is arguably even more important.

 

Who is Harmed by the Hullabaloo? Who Could Benefit?

When one reads the public comments on various mainstream media news sites posted about this Millie Francis and her Our Lady of Guadalupe art issue, the harm to the image of the manufactured home (MH) industry and its homeowners becomes evident.

From the typical demeaning nomenclature, to put downs about that location, or of our industry and millions of factory-built home owners, there are a range of comments that should inspire the desire to correct the record. 

A reasonable question is this.  Those public comments are reminders that should inspire — whom?

First, those on the front lines of this arguably mishandled matter by the Bradenton Tropical Palms management and their attorneys. Once a mistake(s) occurs, the motivated professional question becomes, ‘what to do about it?’ How can one take lemons, and make lemonade?

Paul Bradley and ROC USA had the vision to launch #NobleNotMobile. Why aren’t they stepping up to the plate on this ROC connected Millie Francis odyssey?  Does it matter that it isn’t in their network?  They could possibly get more good PR from helping to resolve this one issue, than anything else that they could do this year.  The fact that it is outside of their network is a plus, from a PR perspective, not a minus.

What about NMHOA or MHAction? Or Doug Ryan at Prosperity Now? Here is a woman living in a resident owned community (ROC). Her experience-to-date flies in the face of their narrative of the supposed ‘economic security’ she as a shareholder in that ROC community is supposed to enjoy. How so?  Because Millie Francis’ ROC is effectively threatening to evict her over a disputed rules infraction.  Can you spell, black eye?

Where is MHAction and their merry band of protesters-on-demand? Why aren’t they standing up for Millie Francis’ rights?  Where’s Doug Ryan’s outrage, or any others in organizations like theirs?

There are any number of possible persons or groups that could step up and turn this obvious negative into a potential positive.

There are professionals and firms that have given away a manufactured home at Christmas time. That’s a fine gesture, that gets some free media. Why not protect Millie Francis’ home and her rights to religious expression? Why not be a heroine or hero in bringing to a hopefully happy conclusion this messy matter?

Francis says she loves her pre-HUD Code mobile home. But she and her health are disturbed by the way her ROC community has handled this and other issues.

As arguably the most covered single controversy in all of manufactured housing in 2018, how this story draws to a close could influence public perceptions about this part of the affordable housing industry for years.  As the Chinese axiom states, their characters for crisis means danger as well as opportunity in disguise.

 

WhenWrittenInChineseCrisisComposedTwoCharactersOneDangerOtherOpportunityJohnFKennedyQuoteMHProNews

 

The wrap this up logically, one or more of the following could occur.

  • Unsatisfactory conclusion for Millie Francis. If so, then given the nature of the internet, this unforced contusion on MHVille could be a stain for years to come. That’s especially true for the Bradenton Tropical Palms, but the impact will go beyond that location. It could possibly harm the image of ROCs, land-lease community living, and manufactured homes in general.
  • Millie Francis could die. Ditto the bullet above, and perhaps as bad or worse than if she was effectively evicted. See the download linked here for what that might spark. Because if she does die, then this tragic tale will likely live on in the next round of litigation that her kin could launch in the wake of a stress-induced death.
  • Management of this community, ROCs, and the attorneys could be defined by this episode for years. Is being “tough” on rules – even if the community happens to be right, which is debatable – would firmness be the right image to project to the world in this case? Management and their attorneys need to study the meaning of the term, “Pyrrhic victory.”
  • The Manufactured Housing Institute (MHI) and their National Community Council (NCC). MHI purportedly fails on a routine basis to live up to their own claim of ‘representing all aspects of factory-built housing.’ Seriously? Do MHI leaders want to be a mensch, or not? Do they want to be seen again as hypocritical or not?
  • Other land-lease community owners. Has anyone thought to offer to move Mrs. Francis and her home to their land-lease community? Artwork and all? Or to simply offer to ‘foot the bill’ for the paperwork fix of this nettlesome issue, and get years of good PR as a result?
  • The same bullet above about MHI could be posed to the industry’s largest firms. We’ve alleged that Clayton Homes and 21st Mortgage have deftly used for years avoidable and artificial headwinds. Negative media are among those, as but one of Chairman Warren Buffett led Berkshire Hathaway’s “sharks in the water” of their “Moat.” Kevin Clayton could set the resolution of this matter in motion with a text, an email or phone call. Ditto Tim Williams at 21st, Eric Hamilton at VMF, etc.
  • Public officials. The list here is extensive, and obvious from the points noted above.
  • Faith-based, First Amendment, or other special interest groups. Ditto the bullet above.

 

That sets the stage for what happens next.

MHProNews has reasons to believe that one or more mainstream media outlets will be doing another report soon.  That could spark yet another round of problematic media for MHVille.

Or – if someone steps up to the plate – it could be a rainbow at the end of this ongoing storm.

An 85-year-old retired nurse and widow is suffering for what she believes in. On a purely human compassion level, why hasn’t someone from MHVille or beyond stepped up and helped her resolved this?

Enough said for now.

That’s just part of what is occurring in what was once the aspirational manufactured home industry of the 1990s.  Our once robust industry today has since been shrunk down to MHVille. Will we learn how to grasp the opportunities-in-disguise that could revive our industry’s reputation?

With no further adieu, for more headlines of the news, analysis and commentary about the affordable side of the housing industry in the week that was, see the reports linked below.

 

What’s New on the Masthead

TheMastheadCommentaryLATonyKovachMHProNews

Conquest Capitalism – Thoughts of Chairman Warren Buffett – Billionaires Campaign to Control Trillion Dollar Affordable Housing Market

 

What’s New on MHLivingNews

mhlivingnews-improvedlivingforle-logo

Who Will Act? Will Senator Elizabeth Warren, and/or the Trump Administration Act to Restore Open Markets, Thereby Supporting Affordable Manufactured Homes?

 

What’s New from MHARR

HUD Code Manufactured Home Production Decline Persists – Time For Action Not Excuses

 

 

What’s New on the Daily Business News on MHProNews

11DailyBusinessNewsMHProNewsLogos

Saturday 2.9.2019

State of the Industry 2019 – Reality vs. Potential for Manufactured, Modular, and PreFab Homes? New Infographic

State of the Industry 2019 – Reality vs. Potential for Manufactured, Modular, and PreFab Homes? New Infographic

 

Friday 2.8.2019

  “Democrats Are Sinful Hypocrites. Just Like All of Us.” Weaponizing Information, Senator Elizabeth Warren, and MHVille

“Democrats Are Sinful Hypocrites. Just Like All of Us.” Weaponizing Information, Senator Elizabeth Warren, and MHVille

  What’s Coming at Cavco Industries (CVCO), Plus Manufactured Housing Industry Stock Updates

What’s Coming at Cavco Industries (CVCO), Plus Manufactured Housing Industry Stock Updates

  Russians Build Truly Mobile, “Mobile Home” – Lighter Side Videos Spark Serious Topics

Russians Build Truly Mobile, “Mobile Home” – Lighter Side Videos Spark Serious Topics

  Is POTUS Trump Racist? “Here Today, Here to Stay” – HUD Secretary Ben Carson Sounds Off

Is POTUS Trump Racist? “Here Today, Here to Stay” – HUD Secretary Ben Carson Sounds Off

 

Thursday 2.7.2019

  ‘Updating All Buildings,’ Other AOC “Green New Deal” – Mixed Reviews Among Democrats, GOP Jeers

‘Updating All Buildings,’ Other AOC “Green New Deal” – Mixed Reviews Among Democrats, GOP Jeers

  China, Trade, Tariffs, and Chicken – Plus Manufactured Home Equities Updates

  Meet the Revolutionaries in PreFab Housing Designs – Project Updates

Meet the Revolutionaries in PreFab Housing Designs – Project Updates

  MHVillage’s MHInsider on Clayton Homes, Manufactured Housing Industry Fact Check – Why Correct Data Matters

MHVillage’s MHInsider on Clayton Homes, Manufactured Housing Industry Fact Check – Why Correct Data Matters

 

Wednesday 2.6.2019

  Celebrating Capitalism Over Destructive Socialism? Highlights, As Talking Heads Weigh In, Plus MH Market Updates

  Cavco Industries (CVCO) Officials Issue Several Warnings

Cavco Industries (CVCO) Officials Issue Several Warnings

  SOTU 2019

SOTU 2019

  Lower Priced Homes Increase Most, Per Latest Housing Data from CoreLogic

Lower Priced Homes Increase Most, Per Latest Housing Data from CoreLogic

 

Tuesday 2.5.2019

  Real Rats and Disease – Not Metaphors – Where’s Manufactured Housing Industry Leadership?

Real Rats and Disease – Not Metaphors – Where’s Manufactured Housing Industry Leadership?

  Data Points Ahead of SOTU, Plus Manufactured Housing Market Updates

  Manufactured Home Production Slide Continues – Call it Corruption, Collusion, Incompetence, Attempted Coverup – Self-Evident Failures Mount

Manufactured Home Production Slide Continues – Call it Corruption, Collusion, Incompetence, Attempted Coverup – Self-Evident Failures Mount

  Economic Opportunities Loom, Infrastructure and Opportunity Zones

Economic Opportunities Loom, Infrastructure and Opportunity Zones

 

Monday 2.4.2019

  Haverford Trust CIO Hank Smith on, Fed Policy, State of Economy, Recession Question – Plus, MH Market Updates

  Law Scrutinizes Equity LifeStyle Properties (ELS) Score of Resident Owned Community (ROC) Deal

Law Scrutinizes Equity LifeStyle Properties (ELS) Score of Resident Owned Community (ROC) Deal

  Lanham Act, Monopolistic Housing Institute, err, Manufactured Housing Institute, Legal Bullies, and You\

Lanham Act, Monopolistic Housing Institute, err, Manufactured Housing Institute, Legal Bullies, and You

  Sidney Powell, JD, Former Federal Prosecutor on “Licensed to Lie”

Sidney Powell, JD, Former Federal Prosecutor on “Licensed to Lie”

 

Sunday 2.3.2019

  Can Close Reading of Facts Bring Left & Right Together for MHVille, Nation?

Can Close Reading of Facts Bring Left & Right Together for MHVille, Nation?

InfographicMobileManufacturedHomeManufacturedHousingIndustryFactsDataResearchMobileManufacturedHomeLivingNews

Manufactured homes offer decades of proven solution to the affordable housing crisis. But until MHVille pros embrace the notion that negative media coverage ignored just makes the problems our profession face worse, we can only expect more of the same.

 

Almost any given problem is an opportunity in disguise.

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As you ponder the linked reports above or further below, never forget that you are part of a larger housing industry that reportedly closed some $1.6 trillion dollars in sales in 2018. Manufactured homes closed under $8 trillion. The industry can do better.

NothingIsChangedUntilItisChallenged

If we are measured by those we serve, it is my hope that one or more people or organization’s will step up and lend Millie Francis and her adversaries – that should be her allies – a hand to bring this episode to a happy close.

That’s this week’s recap of “News through the lens of manufactured homes, and factory-built housing” © where “We Provide, You Decide.” © ## (Headline news, week in review, news, commentary, and analysis.)

(See Related Reports, further below. Text/image boxes are hot-linked to other reports that can be access by clicking on them. Third-party images and content are provided under fair use guidelines.)

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Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

Office 863-213-4090 |Connect on LinkedIn:
http://www.linkedin.com/in/latonykovach

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Click here to sign up in 5 seconds for the manufactured home industry’s leading – and still growing – emailed headline news updates.

 

Related References:

The text/image boxes below are linked to other reports, which an be accessed by clicking on them.

Positive, Uplifting Third-Party Reports Favor Modern Manufactured Housing, So What’s Going Wrong?

MHI CEO Dick Jennison’s Pledge – 500,000 New Manufactured Home Shipments

 

Manufactured Housing Institute Housing Alert, Affordable Housing Crisis, MHI’s #NettlesomeThings Response

“The Illusion of Motion Versus Real-World Challenges”