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Key to Unlocking Door for More Manufactured Home Sales, Professor Lisa Tyler’s Valuable Research

May 31st, 2019 Comments off

 

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Let’s begin with a factoid from Zillow. Only eight percent – 8% – of housing shoppers consider a manufactured home. To the savvy marketer, investor, or other industry professionals — that is the challenge and the opportunity in disguise.

 

Turned on it’s head, accepting Zillow’s data means that 92 percent of the population isn’t even thinking about living in a manufactured home. Stating the obvious can bring clarity. Keep in mind that every retail sale is a local sale. A home sold at retail is going to a specific home site, or into a specific lot, or to a specific piece of property or land-lease community.

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Only 8 percent of housing shoppers considered a mobile or manufactured home, and many of those did not buy one. That’s both a challenge, but also an opportunity in disguise for those who have a sales and marketing system that deals with that reality. This graphic makes several points that savvy manufactured housing marketing and sales agents must be aware of, and include as part of an integrated marketing and sales plan.

 

So, to increase sales, one doesn’t have to convince the nation or the world that manufactured homes are better than is generally believed.  Rather, what must be accomplished is convince more people in a specific market area that manufactured homes are the best kept secret in affordable housing.

Hold those thoughts.

At its core, the above is an educational process. But it is a specific kind of education that can very much relate to marketing and selling. Hold those thoughts too, because we will return to them soon.

Rephrased, Manufactured Homes are misunderstood. Marketers, sales professionals, brokers, managers, and business owners must grapple with that reality.

The reasons for the misunderstandings are relevant, but we will leap over that for now, and point to Lisa Tyler, Ph.D., and the thesis of her important doctoral dissertation, entitled “Examining Community Attitudes Toward Manufactured Housing.”

For an article like this, one must drill down to core concepts. Let’s zero in on this gem from Professor Tyler. “Despite evidence that disproved misconceptions…negative stereotypes continued to influence local governments to impose regulatory restrictions on this type of [manufactured, factory-built] housing.”

Keep in mind that in order to obtain a Ph.D – the highest academic degree in her field – there are certain standards that must be met. Tyler had to go through peer reviewed examination, and the work she cited had to have occurred within five years of the time she produced her doctoral dissertation. That too had to be peer reviewed research.

Put differently, now Dr. Tyler wasn’t just a giving a bunch of nice sounding opinions.

That’s precisely what someone wants that is trying to debunk myths or mistaken notions.  It is third party information that millions of Americans need to be exposed to, or in the case of most independent professionals, thousands of people in your market(s) have to be effectively exposed to a process that ‘educates’ them as part of engaging them.

 

Cui Bono? Who Benefits?

People benefit or not from information. People can also benefit or not from misinformation. As a top executive in manufactured housing told this writer, “I’m ready for infowars.”

Beliefs don’t exist in a vacuum. Beliefs are formed one story at a time, until a picture emerges in someone’s mind. While some people have the background, training, or mental discipline to question commonly held thinking, not all do. That’s not a slam on those who don’t. Rather, that’s yet another opportunity in disguise.  What others in your area are unwilling to do – if you and your team do it – can honorably set you apart.

As an owner, manager, leasing, or sales professional, your primary concern is the reality of your business, and the market(s) your business serves. You want more of that 92 percent who don’t think about manufactured homes to do exactly that, and to do that with you at your location(s).

Consider the following.

Your prospective customer, in order to complete a sale must meet a few conditions.

  • They have to have the economic and financial ability to buy.
  • They have to have the willingness to buy.
  • They have to be able to explain their purchase in a satisfactory way to their friends and neighbors.

There is more. But those are essentials.  A Clayton Homes professional told MHProNews that cancellations of deals after they are started is a significant issue.  Clayton isn’t alone in that, “buyers remorse” happens to others too.

There are a variety of ways to summarize learning. My friend, author, and colleague Tim Connors, CSP, summed up sales and marketing education with these 4 phases.

  • Awareness.
  • Understanding.
  • Integration.
  • Mastery.

A front line sales person may be aware of some idea – this article, for instance – can be the start of awareness. But awareness of issues and opportunities without a deeper understanding, an integrated method for taking a shopper from skepticism to enthusiastic buyer, and that must be done enough to eventually master the method.

Is Connor alone in that thinking? Hardly.

Consider what Barry Noffsinger said to sum that up in the acronym, ADKAR.

 

Adkar_AwarenessUnderstandingIntegrationMasteryTimConnorBarryNoffsingerDailyBusinessNewsMHProNews

 

Zig Ziglar believed something similar too. That’s why he stressed that hearing something once was not enough. Ziglar believed that motivation and training had to be routinely done to be enduring.

 

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After years of research and real world experience, we’ve learned that properly educating – coaching, training – a sales team member or front-line manager is motivational. Rephrased, it’s not about merely emotional cheerleading. Rather, we provide the instruction that yields the confidence that allows the professional to BE motivated, instead of FEELING – briefly – motivated.  But something similar must happen for prospects too.

 

Repetitive inputs are critical.

Let’s apply that to manufactured housing.

Intentionally or not, Americans are fed a steady diet of misinformation and terminology that is demeaning about manufactured homes. A certain level of correct information must be available for them. There must also be a logical way to disabuse a prospect from years of what amounts to negative programming.

Articles and videos can help with that, but one must also have a front line professional(s) that have been properly forged in the methods of walking a prospect from curiosity to completing a sale with a customer who is satisfied enough to tell their friends. Then that new home buyer must be able to defend their decision too.

Given the reality of all the negativity around manufactured homes, that being dealt with in the marketing and sales process is huge.

 

Third Party vs. Your Words

You saying something may or may not be believed. But some third party that doesn’t benefit saying something is far more likely to be believed. That’s why those who mistakenly think they can post an article on their own retail center, community, factory, or lenders’ website is not likely to work with most people. That’s like you telling them, and the seller is doubted by most prospects.

So there must be a third-party resource that has experts that compliments the work of a front line sales or leasing professional and their manager(s).

Then, that third-party resource ideally likewise must cite third-party experts, such as Dr. Lisa Tyler.

Manufactured Home Living News (MHLivingNews) is that third-party platform. Seeing the need, we began that project several years ago. There are few things more compelling than watching and listening to happy home owners, combined with the research that uses experts and evidence to debunk misconceptions.  For example, Tyler’s work – and that of numbers of others – can be access in the article linked below.

 

 

Let’s use an analogy. There is positive and negative energy present in electricity. Without both positive and negative protons and electrons, there is no power.  Our society has for some reason been conditioned to avoid whatever appears negative. Nonsense. Without embracing and dealing with both the positive and negative, there will only be very limited results.  David Ogilvy was famous – as a marketer. Grasping nettles means you grasp the problems.  Nettles sting, but they are also medicinal. It’s a great metaphor for what our industry needs.

 

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It seems controversial to some to question authority. Frankly, that’s a traditional role of media, including good trade media. For example, Kim Komando has built a large audience of tech lovers, but she has at times taken on vexing topics like the dark sides of Facebook. Understood properly, that helps her credibility, it doesn’t harm it.  Our credibility has arguably been helped, not harmed, by taking on vexing issues inside manufactured housing. That doesn’t mean that everyone likes every article or topic. Nor is that necessary.  We make people think, which is the first step to problem solving and goal attainment.

Dr. Tyler didn’t just write about manufactured homes. She owned one for several years. This I know, because she told me. Lisa was kind enough to mention me in her acknowledgements to her dissertation. While I encouraged her work, because it is important, she did the doing. She deserves the glory.

Dr. Tyler is one of several experts that have studied the subject of manufactured housing. She is pro-industry. Her research is useful.  Which begs the question. Why is her work not mentioned on the Manufactured Housing Institute’s (MHI) website?

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Or why is Eric Belsky’s work also missing from MHI’s website? Recall that in years gone by, MHI quite correctly used to refer to then Harvard University’s Joint Center for Housing Studies (JCHS) Belsky in their brochures and literature. If he was good enough before, why not now? Rephrased, Belsky was dropped by MHI. Why?

 

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Scholastica ‘Gay’ Cororaton did perhaps the most useful third party research on manufactured housing in 2018. Cororaton works for the National Association of Realtors (NAR) as a Certified Business Economist (CBE). She’s missing the morning from MHI’s website too. Yet Cororaton cited not only myself in her first footnote, but also someone from MHI. It’s not like MHI doesn’t know about her.

 

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Furthermore, each of these subjects have been brought to MHI’s attention directly by me, and indirectly – per our sources – to others.

Last but not least today, there is HUD Secretary Carson, and prior HUD Secretary Julian Castro. Carson’s speech to MHI is still missing from MHI’s website, yet that was now three weeks ago.

 

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There is no mention of this video, posted below, where Carson on a national business news channel raised manufactured housing’s profile in a positive way. The interview begins with a discussion of 3D printed housing, but ends with favorable points about manufactured homes.

 

 

Nor is there any mention whatsoever of Julian Castro and his video. That’s really odd, as it was an MHI vice president who provided that video to me in the first place.

 

 

Rephrased, MHI has the Castro video, because they arranged for it. Yet, it is missing from their own website?

Manufactured housing – as Dr. Carson (GOP) and 2020 presidential hopeful Julian Castro (D) both have said – is an important part of the solution to the affordable housing crisis. MHI knows that, so why have they failed to provide third party validation to their arguments for the industry?

Let’s be clear. Staffs’ jobs at a trade association are to carry out the board of directors instructions.  At MHI that’s the MHI Executive Committee.

These can’t all be oversights, can they?

So whatever one might attribute as the motivation for these failures by MHI, the fact remains they are doing some things, that are clearly insufficient, or manufactured housing wouldn’t be misunderstood, and new home shipments would not be sliding 7 straight months year-over-year during an affordable housing crisis. It is an apt example are what Mark Weiss, JD, President and CEO of the Manufactured Housing Association for Regulatory Reform (MHARR) called “The Illusion of Motion.”

 

The Solution Begins at the Local Level

You and I can’t fix MHI, nor do we need to do so. But we must grasp the reality of MHI, in order to advance in your local market(s) efforts.

When one grasps that the negative energy around manufactured housing often flows from ‘big boy’ MHI member companies, those who aren’t black hat ‘big boys’ should differentiate themselves from the rest. You and your firm – to unlock your full potential – must be seen by the public as a white hat company in an industry that housing shoppers have been led to believe is led by black hat operations.

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We know the importance of emotions, because we have them too. But the Creator gave us a mind to think with, not just emotions that if unchecked can carry us away, a bit like dead fish floating down stream.

The correct combination of mind-opening marketing, combined with front line sales professionals supported by management that grasps these realities can walk an individual prospect one step at a time from curiosity into happy home ownership.

That’s best done one-on-one. By using a mind opening methodology, by teaching a staff to do the same, what you end up with is the widest array of prospects. As the sales team increasingly ‘gets it,’ they’ll sell an ever greater percentage and total number of prospects.

This method is honest, not manipulative. The customer is respected, not tricked. At the end of the process, they are now ‘in the know,’ which makes then feel empowered not diminished. They become the opposite of what too many think of as ‘trailer trash.’

This take effort, but it pays.

It is also something that requires nothing from the national association, or anyone other than you and your team’s connecting with our existing and proven resources. Which brings us back to Dr. Tyler.

She aptly made the point that it was community attitudes that are where the issue lies.  More fundamentally, it is with individuals, who in sufficient numbers influence or make up a community.

The positive, profitable change – once the dynamics are understood and navigated – can be addressed at the local level. That is where all sales take place. That’s something you and your team can successfully accomplish in a profitable, honorable, and sustainable fashion. To learn more, click one of the tabs – or check out the Related Reports, below the byline and notices.

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This should not be misunderstood. Good videos, good photos and websites are useful. But if that was all that is needed, the industry’s sales would be 10 times larger than they are today. Clearly, education of the home buying public is missing. That’s what the Zillow research cited above reflects.

Denying reality may be a mild form of insanity. The opposite of that is to deal with what is real.  That’s this morning’s manufactured housing “Industry News, Tips, and Views Pros Can Use,” © where “We Provide, You Decide.” © ## (News, analysis, and commentary.)

(See Related Reports, further below. Text/image boxes often are hot-linked to other reports that can be access by clicking on them. Third-party images and content are provided under fair use guidelines.)

LATonyKovachQuoteManufacturedHousingIndustryWontReachPotentialAddresscoreIssuesArtificallyholdingitback466By L.A. “Tony” Kovach – for MHProNews.com.

Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

Office 863-213-4090 |Connect on LinkedIn:
http://www.linkedin.com/in/latonykovach

Sign Up Today!

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To see a sample of our emailed news update, click here. To sign up for the factory-built home industry’s #1 headline news, click here or the graphic above.

Click here to sign up in 5 seconds for the manufactured home industry’s leading – and still growing – emailed headline news updates.

Related References:

The text/image boxes below are linked to other reports, which an be accessed by clicking on them.

 

What is Marketing? What is Selling? Succeeding with Manufactured Homes in Your Local Marketplace(s)

 

Ultimate, Proven Contrarian Investing – Ethical vs. Unethical, Legal vs Illegal Manufactured Housing Industry Strategies

Shocking, True State of the Manufactured Housing Industry, plus Solutions for Profitable, Sustainable Growth – May 2019

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What is Marketing? What is Selling? Succeeding with Manufactured Homes in Your Local Marketplace(s)

May 28th, 2019 Comments off

 

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Stating the Obvious can bring clarity to an issue.

 

Housing is one of the essentials of life.  Those are often defined as: food, fluids, clothing, transportation, and shelter.

Notice that technology, toys for all ages, and entertainment aren’t mentioned? Note too that social, spiritual, health, and political items aren’t in that essentials of life list; but should be.

The first point is that housing in general – done properly – can be a fine field of endeavor to pursue.

To be successful at anything, someone ought to be aware of reality.  Fantasies are fine in their place, and day dreaming can be useful, even in business. The Creator gave humanity the ability to imagine.  As with any gift, that can be used properly, or it can be abused.

Noting that, many in housing become ‘successful’ to the extent that they pay their bills, have a good or even a great lifestyle. But ignoring realities or trends contributes to what later causes upheavals that can cause the once successful to suddenly find themselves doing without. That’s been the case for literally thousands of manufactured home professionals in the last 15+ years.  That’s noted to express the following.

  • Reality can bite.
  • But reality can also pay handsomely.
  • Ignore reality at your peril, embrace reality and act upon it to your potential reward.

This trade media – MHProNews – is in its tenth year of business. Increasingly in recent years, we’ve dug beneath the surface stories, to pull back the veil on details that few dared do in our manufactured and modular home industry. That’s useful because reality can bite, but it can also pay. Every crisis is routinely an opportunity in disguise.

To navigate reality, one must look at topics that are uncomfortable or even unpopular.

To truly understand the marketplace, it helps to grasp what impacts people’s perceptions and moods.

  • The economy and economic drivers,
  • politics,
  • social trends (including spirituality, patriotism, etc.)
  • jobs, income (including retirement), employment,
  • investing,
  • local, national, global events,
  • public policies, including taxation, regulations, trade, immigration, land use,

there are a host of issues that one doesn’t have to be expert in, but ought to be mildly or broadly familiar with.

Some of my colleagues in publishing, marketing, recruiting, sales training, or consulting avoid these topics.  Why?  Let’s be charitable. They’ve said things like, ‘I’m a merchant and not a crusader, and I want to do business with the maximum number of people.  I don’t care about social trends, ethnic groups, politics, religion, the latest fad, etc.’

It is frankly a common, and thus understandable perspective.  Some of it may seem wise.  For example, in housing, it would be illegal to discriminate based on any protected class. It would also be impractical to do so. We as trade media and consultants have professionally advocated for social justice, even for groups which may hold views that we may disagree with. There is a risk involved in violating the rights of a protected class.  There are risks involved in any form of discrimination.

So, if someone walks into a retail or community business seeking housing, and they hold the polar opposite of my views on almost everything, does that mean I should not sell them or lease them a house? Of course not.  As noted, that’s risky and frankly not good business.  But let’s be clear.  My – or any seller’s – knowing something about a social or political trend makes it easier for me to do business with someone that has the opposite of my views.

Knowing is routinely an advantage.

So, our publishing on issues on MHProNews or MHLivingNews that others avoid – while it may be controversial – is healthy and useful to ALL of our readers, regardless of what background or beliefs they happen have.

In the video below, Lindsey Bostick says several things that are spot on.  While the viewer doesn’t know it without being told, we don’t script these videos.  When we first produced them years ago, we showed everything on MHLivingNews, glitches and all, to establish the credibility of that point.  Why?  Because people outside of our manufactured home industry largely don’t trust our industry. That’s a sad, but true reality that must be navigated.

 

 

Let’s underscore that point.  People outside of our industry largely don’t trust manufactured housing, and largely don’t believe in our products and services.  The proof is in your face. Already low and declining shipments for the past 7 months are but two examples. All of this is relevant to sales and marketing.

Let’s give some examples:

  • Are you in the land lease community business? A properly run property should be at 100 percent occupancy almost all the time and should have a waiting list.
  • Are you selling new manufactured homes at retail? There should be a strong, steady stream of well qualified prospects calling and walking into your place of business every day you are open. Your website should be busy with prospective shoppers considering housing in your market. Rephrased, if more people in your market understood manufactured housing’s realities vs. what is commonly believed, you would be overrun with customers.
  • Are you selling or brokering pre-owned (in real estate lingo, ‘existing’) manufactured homes? The above bullets are true, depending on a market, perhaps more or less so, but the principle holds.
  • Are you a producer (a factory builder) of HUD Code manufactured homes and selling them wholesale to others? If you properly understand the federal law (the Manufactured Housing Improvement Act of 2000), grasp at least broadly the marketplace’s dynamics, and you are giving your distributors (retailers, communities, developers) the information they need, you should always be at or near capacity, and working to bring more production centers online.
  • Keep in mind that when the National Association of Realtor’s (NAR) Chief Economist Lawrence Yun, PhD said that the nation needed some 8.3 million housing units, that gap can only logically be closed by factory-builders. That’s why the tech giants and other smart people are fawning over prefabricated housing.  That’s also why billionaires like Warren Buffett or Sam Zell – who politically are often quite different – are both strong believers in the manufactured housing industry.  This industry is plain common sense. Which begs the question, why does it struggle in recent years? While relevant – we’ll answer that question only in passing, further below, because that question of why manufactured housing is underperforming isn’t the focus for this article. That noted, back to our bulleted list…
  • Are you in some facet of financial services? Lenders, insurance companies, ought to be doing land rush business with an every growing number of qualified customers. 8.3 million housing units, if only half of that need was going to be satisfied by selling a new HUD Code manufactured home (MH), then some 4.15 million housing units would be needed NOW.  Keep in mind, people still have babies, people still pour across our borders, and new households are being formed.  The housing demand is outstripping the supply. That’s why housing prices are rising, said Lawrence Yun and HUD Secretary Ben Carson.
  • Suppliers, transporters, installers, service people of all types, brokers, attorneys, marketers, website builders, home furnishings, those installing or connecting utilities – everyone that is involved in those facets of or others in the MH industry could witness a growing demand IN THEIR LOCAL MARKET – given the proper marketing and sales approaches.
  • Investors who grasp the realities vs the illusions or delusions could also watch their investments soar. But it is all predicated on grasping reality, and dealing with it appropriately.

Among the comments and feedback that we get about our content – especially on MHProNews – is some variation on this.  ‘Why do you (MHProNews) bother to keep pointing out the misdeeds or manipulations of so-and-so, or that company, or association X? Simple. They are either part of the solution, or part of the problem.  If a person or organization aren’t getting to the industry’s core issues – especially if they are publicly denying or deflecting from those core issues – then to some degree they are de facto part of the problem.

Someone who said for years that he considered me a friend, and I him, told me at the Tunica Show to my face with others around us that he took offense at the following published quote.

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Dealing with the industry’s internal issues is a must. But several items can be dealt with successfully at the local level, so long as it navigates those same core issues.

That person is a smart dude, talented, savvy. He thought that statement was a dig at him personally, because he uses those in his business. I explained, not at all. Rather, it is a statement of fact.  If the shoe fits, someone can wear it or not, but the summary above — properly understood — makes it self-evident that the HUD Code manufactured home industry should be soaring, and not snoring.

It is inconceivable to the normal person that the industry is doing so poorly, compared to 20 years ago, unless something is wrong.  In a certain sense, that is true.  Something IS wrong.  But it isn’t the homes! Nor is it selling homes on a land-lease!

While ‘market manipulation’ and ‘image’ are issues, there is evidence that one can beat the odds at the local level. To do so requires a disciplined approach to sales training, and a unique form of marketing that compliments it. Some thing sales training should be a few hours, once a year, and you’re done. Or some take one hour a week. But if it takes more to forge a carpenter, why would a savvy manufactured housing professional believe it doesn’t take some serious time to train a good manufactured home sales agent too? Doing so routinely pass off with lower turn over, more sales, and more success.  Training is a cost that when done properly, pays.

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We have advantages that frankly none of our competitors in marketing or sales coaching have.  This will sound like bragging, but it is common sense. We engage with the public routinely.  We engage with investors, public officials, and perhaps most importantly, with people who are shopping for a home, or may someday be in the market, or who have a friend or family member shopping for a home.  That means that we have a general pulse on the marketplace, grasping numerous national trends.

We don’t claim to know every nuance in YOUR specific market. I don’t keep track of the latest paperwork change, or some twist in how that screw anchor could better be installed. Nor is it necessary for me to do so. That’s why every successful marketing and sales project that we do is ideally collaborative.  Among what you bring to the table is knowledge of your market and business. You tell us what you are encountering. What we do – based upon decades of experience, in often challenging circumstances – is look at what’s occurring, and we prescribe specific remedies and then market and train based upon those specifics.

While much is similar from coast-to-coast, there are clearly local nuances.

Years  of front-line work, and decades of successful experiences are summed up in the report linked below.

 

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Success in any effort that involves more than one person demands team work.

Given the proper mutual commitments, often challenging circumstances in manufactured housing have been profitably reversed. There are scores of third-party endorsement on LinkedIn, in letters from clients, and third party evidence that prove it. Already successful operations have watched their results soar. Working with businesses to help them profitably grow are an element of what sparked out odyssey into publishing. The fact that thousands of industry professionals will read this post, and others here today, are a silent testimony that witnesses to Al Cole’s quoted statement above.  For those seeking growth, you’ve come to the right place.  Those who’ve worked with us, know.

 

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Frankly, there are people in our industry that think that marketing and sales are a form of manipulation.  While that may be too common, that’s not so.  There are others who simply let customers wander around, and they don’t do much to actively engage that customer in order to earn their business.  Purported market manipulation aside, all success comes down to processes that can be readily duplicated.  No one sells everybody.  But if you can routinely engage a steady stream of often well qualified buyers who can write the check or get the financing, then the key elements of true marketing and sales are at play.

Those who’ve scouted us may not know about years not years of success in manufactured housing, or documented results in RVs, or trade shows, but also proven performance in the telecom business.

 

Years ago, we developed a marketing and sales process based upon research first established by giant AT&T.  We adapted that successfully in a proprietary way to manufactured housing.  We’ve used elements of concepts from several industries, in forging a marketing and sales system that attracts the more qualified customers in a strong, steady stream. So while others teach and preach items that get some success, our methods routinely result in a high level of client, sales professional, and management satisfaction.

 

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Tony Kovach doing a presentation in a packed room of industry professionals.

 

The biggest compliment we have, though, comes from those who opposes and slander us. Those that fear sustainable industry growth that can be achieved now at the local market level, they give us the backhand compliments that ‘never quit’ winners should cherish.  We ask for the order, we follow up, we do the basics of good marketing and selling, but we do so in a unique and proven way that customers routinely find enjoyable.  That’s why referrals come in when those customers are properly dealt with, before, during, and after the sale is made.

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That’s a plug, but its newsworthy in an industry that is struggling for traction. When only some 8 percent of housing shoppers, according to Zillow, considered a mobile or manufactured home, that’s both a warning, but also an opportunity in disguise.  If your marketing and sales method fails to take reality into account, it will easily be outperformed by a marketing and sales approach that considers reality, and deals with it as it is.

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Only 8 percent of housing shoppers considered a mobile or manufactured home, and many of those did not buy one. That’s both a challenge, but also an opportunity in disguise for those who have a sales and marketing system that deals with that reality. The shopping time line chart above also reveals that one must stick with a prospect that doesn’t make an immediate decision to act.

Housing is a necessity. Manufactured homes are more affordable.  The industry is misunderstood.  With a marketing and sales system that helps navigate those and other realities, success is routinely proven to be attainable. What we do requires ongoing discipline, because ‘easy doesn’t pay well.’  Discipline, commitment, collaboration, and our proven methods are the elements for ethically dominating a local market.

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So who else will you find with the same level of commitment, endorsements, and track record that we’ve got? This plug is the latest edition of manufactured home “Industry News, Tips, and Views Pros Can Use” © where We Provide, You Decide.” © ## (News, marketing, sales, commentary, and analysis.) ##

(See Related Reports, further below. Text/image boxes often are hot-linked to other reports that can be access by clicking on them. Third-party images and content are provided under fair use guidelines.)

LATonyKovachQuoteManufacturedHousingIndustryWontReachPotentialAddresscoreIssuesArtificallyholdingitback466By L.A. “Tony” Kovach – for MHProNews.com.

Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

Office 863-213-4090 |Connect on LinkedIn:
http://www.linkedin.com/in/latonykovach

Sign Up Today!

ManufacturedHomeIndustry#1HeadlineNewsMHProNews

To see a sample of our emailed news update, click here. To sign up for the factory-built home industry’s #1 headline news, click here or the graphic above.

Click here to sign up in 5 seconds for the manufactured home industry’s leading – and still growing – emailed headline news updates.

Related References:

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Sales Topped $1 Trillion Dollars, Volume Car Dealers – When Automotive Pros Enter Manufactured Housing

May 7th, 2019 Comments off

SalesTopped1TrillionDollarsVolumeCarDealersWhenAutomotiveProsEnterManufacturedHousingMHProNews

The full 2018 review features the many major milestones achieved by the retail auto industry last year, including such highlights as: The nation’s 16,753 franchised dealers sold 17.22 million light-duty vehicles. Total new-vehicle sales topped $1 trillion,” said NADA.

 

That means the typical new car dealer or retailer sold an average of 1,027.88 new units each.

 

That 85.66 units a month per dealer.

That’s more than numbers of manufactured home retailers sell annually.

To be sure, manufactured home sales are more complex than automotive.

  • The car, truck, minivan, or SUV is driven off the lot.
  • By contrast, the manufactured home must be scheduled.
  • Sites must be checked and prepared.
  • A transporter – ‘totter’ – must get the route and related paperwork ready for delivery.
  • Installation crews meet or greet the home. If it is a multi-sectional, those marriage lines must be properly mated.  The supports, anchoring systems, adjustments – the list of necessary details goes on. Manufactured housing is in those ways more demanding.
  • That said, there are aspects of the automotive retail model that properly applied to manufactured housing could yield more profits per unit. That’s one of the reasons why Jim Clayton left the car business for manufactured housing.

 

Systems must be in place in both the automotive and manufactured housing worlds. The car dealership owner – if they ever got the burn – could rapidly learn to run rings around many a manufactured home retailer, no matter how big the company.

It’s happened before.  One well known example?  Jim Clayton, founder of Clayton Homes.

Here’s what a trillion dollars looks like, in a step-by-step infographic.

 

1TrillionDollarInfographic$100BillsMillionsBillions

 

There are several ways that either manufactured home professionals and/or automotive gurus could take manufactured housing sales to the next level at the local market.

Imagine those volume dealers and/or their methods being used by honorable, committed manufactured housing professionals in select local markets.  It would be a revolution in the current era.

To grasp the upside potential of our industry, consider the following statistics and pull-quotes.  The industry’s potential can arguably only be tapped when enough retailers learn to sell in the kinds of numbers that auto dealers already do. Focus on Andrew Beebe’s comment, and then ponder the other comments more closely.

 

2018DataShareofHousingMarketManufacturedHousingInfographicDailyBusinessNewsMHProNews612

 

Problems are opportunities in disguise.

WhenWrittenInChineseCrisisComposedTwoCharactersOneDangerOtherOpportunityJohnFKennedyQuoteMHProNews

LawrenceYunNARShort8.3MillionHousingUnitsRisingRentsHousingPricesCuredOnlyByMoreBuilding

Collage by MHProNews.

Unlike cars or RVs, there is often no need to have huge inventories.  The margins can be better.  Properly planned and executed, it could rival the results of auto dealers.  “Among the projects we’ve been involved in, there was a community operator that documented 75 sales – sales, not leases – in a 90 days time frame,” said L. A. ‘Tony’ Kovach.  “If that can be achieved in a land-lease, why not more at a retail center?”

That’s this afternoon’s look at “News through the lens of manufactured homes, and factory-built housing” © where “We Provide, You Decide.” ©

 

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Not Renaming Manufactured Homes, Redefining Manufactured Homes – Tiny House Lessons Learned

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Not Renaming Manufactured Homes, Redefining Manufactured Homes – Tiny House Lessons Learned

May 7th, 2019 Comments off

 

NoRenamingManfuacturedHomesRedefiningManufacturedHomesTinyHouseLessonsLearnedMHProNews

Let’s be clear. Tiny houses are a fad or trend that provides numerous lessons for the factory-built housing industry.  That doesn’t mean that we have to rename everything as a tiny house.  It may be useful to use that phrase on a truly smaller HUD or other code factory-built home.

 

But this report is about more than ‘what’s in a name?’

Tiny house videos break all kinds of norms that numbers of manufactured home marketers mistakenly believe in.  Rephrased, that means there are lessons to be learned from this video specifically and generically.

We aren’t going to give away and unpack every detail from this video. But in the first day or two, this specific video had outperformed every Manufactured Housing Institute (MHI) video made to ‘promote’ manufactured homes combined. It blows away the results from Clayton Homes new, costly “Prefabulous” campaign.  Ouch, but again, there are lessons to learn.

It may look cool, but it is also a house on a trailer frame. Think about that for a few seconds, and hundreds of thousands of people think this is cool!

 

 

It took the couple in this video 6 months to build this Do It Yourself (DIY) tiny house on a trailer frame. The couple was unemployed at the time, so they took that time to do the work, but also had help.

Now think about the value of the monetary value of that time.  Then think about the fact that they could have gotten a job and earned money during that same timeframe.

Here in the U.S., they could have purchased a far larger HUD Code manufactured home with the cost in time, talent, materials, etc. that was required to do that same DIY tiny house.

Millennials are among the age groups that think that tiny house living is cool.  We aren’t going to spell out every detail or nuance in this column, but let us say this.  Manufactured housing is underperforming.  The indicators are all around us, historic, other industry trends — including videos like this one posted above.

How can you break out of the trap of low volume sales? First, by being willing to learn the common sense lessons, ponder how it may apply, and be willing to think and do differently from the pack.

“Out-Performing the Market” Robert Robotti, Value Investing, and Manufactured Housing

You are at the right place to start.  For professional growth and business development services, click here or below.  To sign up for our industry leading email, click here or below.

There are common sense indicators that manufactured homes could be 5, 10, perhaps 20 times or more higher sales levels in local markets like yours than the industry is achieving today. RVs outsell MH 5 to 1. MH used to outsell RVs 3 to 2 in 1998.

Our publisher and industry consultant, L. A. ‘Tony’ Kovach has said that bit of marketing lore, “You either define yourself, or others will define you.  If you allow others to define you – your product, service, business, industry, or you personally – then depending on the motivations of those others, they may define you to your disadvantage.  Learn how to define or redefine yourself and your manufactured home products or services in your market(s).”

The blend of historic and other lessons learned are all part of the path to increased success.

Clayton Homes and the trade association that they purportedly dominate, MHI, either know what they are doing or they don’t.  Either way, they too are underperforming, aren’t they?  Why not learn that obvious and valuable lesson? Why follow the leader that takes you to a dead end, or declining sales?

That’s this morning’s first look at “News through the lens of manufactured homes, and factory-built housing” © where “We Provide, You Decide.” ©

 

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Federalist’s Harsanyi Argues Senator “Elizabeth Warren’s Plan to Break Up Big Tech Would Be Bad for America”

March 18th, 2019 Comments off

 

FederalistsHarsanyiArguesSenatorElizabethWarrensPlanBreakupBigTechWouldBeBadForAmericaDailyBusinessNewsMHProNews600

The debate over the breakup of big mega-powerful corporations is heating up. In the American Republic, a healthy exercise of thoughtful free speech is a good thing.

 

 

Many of those discussions start with a call to break up Big Tech, which voices on both sides of the left-right political aisle have been calling for with an increasing sense of urgency. Google, and Facebook certainly have a direct impact on manufactured housing every minute of every day, given their dominating presence online.  Other tech giants, like Amazon, Apple, Netflix or Microsoft have their own impacts on specific sectors, but broader ones too.

 

Given the ripple effect in an economy, the loss of mom-and-pop, start ups, or other smaller-to-mid sized  businesses to monopolistic forces obviously impact owners, workers, and others that could be your customers or investors.

 

MHProNews has made no secret of the fact that we support the true break up of the FAANG brands, Berkshire Hathaway and Microsoft under antitrust law.  While disagreeing with several of Senator Elizabeth Warren’s policy stances as bad for business and the nation, on the specific topic of antitrust – there is more common ground.

 

MHLivingNews has looked in depth at a speech by Senator Warren to the Open Markets group, in the article linked below.

 

MHProNews in a Masthead column painted a picture of how factory-built housing industry Democrats may see value in supporting Warren over more openly socialistic candidates in that party. That column clearly says our historic support for President Trump’s pro-growth agenda.  That article is linked below.

 

With that tee up, we now present another perspective on the hot topic by David Harsanyi, who “is a senior editor at The Federalist and the author of the forthcoming “First Freedom: A Ride through America’s Enduring History With the Gun, From the Revolution to Today,” says the Heritage Foundation’s Daily Signal.  What follows is his unedited commentary.

 

DailySignalWhyElizabethWarrensPlanBreakupBigTechWouldBeBadForAmericaDavidHarsanyiFederalistEditorDailyBusinessNewsMHpronews

Presidential hopeful Sen. Elizabeth Warren, D-Mass., has a new plan to break up Big Tech companies.

The proposal entails appointing a bunch of regulators to undo mergers that her administration would deem anti-competitive. Warren’s plan would classify any company that runs a marketplace and makes more than $25 billion a year as a “platform utility” and prohibit them from selling their own products.

Considering the prevalent knee-jerk loathing of Big Tech and capitalism in general, it’s likely to be a popular idea. Many conservatives, angered at social media platforms, will also find the notion of breaking up these companies agreeable. But there are number of good economic and idealistic reasons to oppose Warren’s plan.

For starters, Warren’s plan would not only strip the incentive for big companies to invest in growth and innovation; it would inhibit small business innovation, as well.

It’s true that Big Tech frequently swallows enterprises to eliminate competition. Yet many times smaller tech firms don’t have access to capital that allows them to bring big ideas to fruition, or they simply can’t take the risk. Big corporations can do both.

I look forward to the day that market forces, rather than meddling politicians with aversions to the profit motive, smash Apple for good. But does anyone believe a gaggle of technocratic political appointees are going to do a better job of allocating investments?

“Twenty-five years ago,” Warren writes, “Facebook, Google, and Amazon didn’t exist. Now they are among the most valuable and well-known companies in the world. It’s a great story—but also one that highlights why the government must break up monopolies and promote competitive markets.”

The fact that Facebook, Google, and Amazon didn’t even exist 25 years ago tells us the exact opposite. It highlights how quickly innovative ideas can transform the marketplace in an era of relative deregulation. I’d tell you to ask the executives at Woolworth’s or Blockbuster—and soon AOL, MySpace, and Sears—but there aren’t any.

Apple or Amazon were early adapters of the market’s new realities. Now, some of their businesses are forced to compete with other giants like Walmart or Samsung. This has been beneficial for consumers.

Now, if Twitter and Facebook want to stay on top, they probably should stop antagonizing half of their marketplace. Then again, in 25 years, it’s quite likely that a bunch of new platforms will overtake both, no matter what they do.

That hasn’t stopped Warren from acting as if tech companies like Google are the new Standard Oil.

“I want a government that makes sure everybody—even the biggest and most powerful companies in America—plays by the rules,” Warren claims. This misleading turn of phrase has become standard on the left, which often acts as if companies are breaking the law or using “loopholes” when they fail to adhere to the imaginary regulations.

Tech companies aren’t breaking any rules by ignoring Warren’s fictitious strictures. We already have a place to adjudicate the usefulness of mergers, and it’s called the Justice Department. They already do a terrible job without any more help.

And if the Justice Department is susceptible to partisan pressure—Democrats are now arguing that President Donald Trump ordered it to block the Time Warner/AT&T merger—surely a second regulatory body based on capricious progressive concepts of the common good would likewise be ripe for abuse.

A number of voters, regrettably, seem to believe that increasing regulatory oversight helps alleviate the destructive relationship between government and business.

Yet, by giving politically motivated regulators expansive powers to dictate how and when companies can grow, Warren would not only imbue government with more power to pick winners and losers, she would further incentivize CEOs to placate government officials and politicians rather than do what’s best for their companies and consumers.

It would be a lot more productive if we left markets to compete and instead broke up government power.

“Curious why I think FB has too much power?” Warren recently asked on Twitter after Facebook took down some of her ads. “Let’s start with their ability to shut down a debate over whether FB has too much power. Thanks for restoring my posts. But I want a social media marketplace that isn’t dominated by a single censor.”

A person doesn’t need to be exceptionally perceptive to notice that Warren’s grievance regarding a “single censor” shutting down debate on social media is weakened by the fact that she went to a competing social media platform to perpetuate the debate.

Nor did it take much work to find out that virtually every major news site had thoroughly covered her plan to break up Big Tech.

Her own tweet debunks the notion that a sole social media site can dominate news coverage or a national debate. Taking Instagram away from Facebook would do nothing to induce the social media giant to embrace truly open debate.

However, forcing a private entity to run ads that call for its own destruction is an unambiguous attack on free expression.

In the end, Facebook contends that it removed Warren’s ads because they violated company rules against use of its corporate logo. “In the interest of allowing robust debate, we are restoring the ads,” the company explained.

That makes the tech giant a far more robust space for free expression than your average news channel. And as sure as state intervention into TV news “fairness” would backfire so, too, will opening the door to Big Tech intervention. ##

 

The original article is posted at this link here.  It stands in contrast with voices like Professor Scott Galloway, of NY Stern, who said the following.

 

Note that the Daily Signal is the journalistic arm of the Heritage Foundation, which boasts that President Donald J. Trump has already begun to implement about 60 percent of its policy proposals.  So it is a force to be reckoned with.

In a posted reply to the above, our MHProNews publisher L. A. ‘Tony’ Kovach said as follows.

LATonyKovachMHLivingnewsMHProNewsPHotoEditorially, we’d disagree with Senator Warren on several topics, but on the issue of the growing power of big tech or other monopolies, there may be an opportunity to forge a significant degree of left-center-right consensus.

“American history has long had a streak of antitrust and anti-monopoly.  Those tea bags that got tossed into Boston Harbor in 1773 were both taxed by the Brits and were a crown-sanctioned monopoly – the East India Company at its peak operated much like a government of its own in India. “In his speech to the House of Commons in July 1833, Lord Macaulay explained that since the beginning, the East India company had always been involved in both trade and politics, just as its French and Dutch counterparts had been,” perWikipedia.

This questions of the intersection of big business and ideally limited government isn’t as black and white an issue as many others that divide the left and right.  But the rationale to break up big tech shouldn’t be limited to just FAANG companies. Berkshire Hathaway, and Microsoft ought to be part of that breakup call too. #DeFaangBM #OpenMarkets. In our industry, we see the harm that is…routinely being done to independents.  The time to break these giants up is now, just as those rebels saw the need to toss the tea into Boston Harbor.”

 

JusticeDeptDoJCartoonMicrosoftBillGatesAntitrustDailyBusinessNewsMHProNews

Other perspectives on the topic of the value of breaking up monopolistic companies – including, but not limited to Berkshire Hathaway – are welcomed.

 

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A closer look at American history reveals a long-standing struggle between big money powers that used their influence over government to in turn influence the marketplace. That occurred in the railroads, oil, banking, and more.

That’s this morning’s “News through the lens of manufactured homes, and factory-built housing” © where “We Provide, You Decide.” © ## (News, analysis, and commentary.)

 

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“Tug of War” – Manufactured Home Community Legislation – “Vicious Cycle Goes On,” Impacting Industry, Home Owners, and Potential Buyers

March 13th, 2019 Comments off

 TugofWarManufacturedHomeCommunityLegislationViciousCycleGoesOnImpactingIndustryHomeOwnersPotentialBuyersDailyBusinessNewsMHProNews

How does the manufactured housing industry, it’s current and potential home owners achieve mutual victories? That ought to be a key issue for professionals, investors, indeed all in the mix.

 

Here’s how a multi-year manufactured home industry leader put it.

ChristStinebertPhotoFormerMHIPresidentCurrentAmericanFinacialServicesAssociationPresidentAFSA-DailyBusinessNewsMHProNewsThe entire industry must focus on one goal – increasing the value proposition to the homeowner. If we cannot offer our homeowners realistic value for their housing dollar, how do we expect to compete in the marketplace. This means giving the customer true value with their purchase, then keeping them happy after the sale. This means insuring the homeowner builds equity and wealth in their home. And finally, this means providing for stable, viable resale market for when it is time to sell the home. Once the industry delivers this value, the rest will fall into place naturally.”

 

That point was made by former Manufactured Housing Institute (MHI) President Chris Stinebert. See his full commentary, linked here.

 

That goal of Stinebert’s ought to be at the heart of what all sides consider in a looming state legislative slug fest. The Daily Business News on MHProNews will explore the issue in depth, below. Why?  Because this pending bill is a symptom of a broader problem, that based on years of trend-lines and left unaddressed will leave manufactured housing stuck in low gear.

That would harm the interests of most businesses, home owners, housing seekers, investors and others in the mix.

Here’s the genesis of how this issue was brought to MHProNews’ attention.

 

 

Mainstream Media Outreach for Background on Pending Legislation

An email came in 3.12.2019 from a reporter to MHProNews’ publisher yesterday morning. As is often the case, the journalist had a deadline – in his case – for that same day. It was a request for ‘on the record’ comment about a bill pending at the state level that would impact community owners, management companies, and mobile or manufactured home residents.

By late afternoon, that reporter’s article was already written and published.

On Google’s news function, it was the top article last night under both “manufactured home” news searches and “mobile home” news searches. That’s important, as will be revealed later.

 

BradentonHeraldLATonyKovachinNewsFloridaMobileHomeParkOwnersEvenMorePowerOverHomeownersDailyBusinessNewsMHProNews

 

The screen captures above and below document that point.

 

BradentonHeraldLATonyKovachinNewsFloridaManufacturedHomeCommunityOwnersEvenMorePowerOverHomeownersDailyBusinessNewsMHProNews

 

To a reporter doing his research and making his inquiry, it might have seemed like a black and white issue.

But in fact, the tension between community owners and those residents involved is arguably an artificially created problem. It is avoidable, but only if the various parties begin to understand what caused these symptoms that lead to the legislative proposals and resulting tensions in the first place. That will be covered further below.

This is therefore a useful example of lessons learned in dealing with media, public officials, or other researchers who want the truth, instead of some pre-packaged agenda driven response.

The print journalist should be commended for getting a range of perspectives, and then trying to accurately reflect them in his report. Note that headlines are often the work of an editor, not the journalist.

Here was the segue that led to the reporter’s question to MHProNews’ publisher. As is our custom here on the Daily Business News on MHProNews, direct quotes are in brown and bold text. The first and last paragraph are from the reporter, the big middle paragraph is from a third party, and it is what the reporter wanted reaction to for his report.

MarkYoungPhotoBradentonHeraldUrbanAffairsReporterLinkedInDailyBusinessNewsMHProNews

The first and third paragraphs at the right are Mark Young’s statement or questions, while the large paragraph in the middle was the statement he was receiving comments and reaction to from industry expert, L. A. ‘Tony’ Kovach,

On a different matter, I’d like your official input on another story. I received the following email today:

 

“Are you aware there are bills before the Florida Legislature that will have a tremendous impact on the lives on those that live in land leased mobile home parks.  723.035 will amend the law to include the responsibility for mowing, trimming trees, power washing, and painting their home, just to name a few.  If, after notice from the park owner, if the violations are not corrected within the stated time, the park owner may enter the lot, perform the work and charge enough to “ensure compliance in the future”.  Though we do see the need for some method of keeping up appearances of the community, it is that “ ensuring compliance “ that we object to.  And can you envision the elderly trimming our live oaks and palm trees.  Can you imagine being away on vacation and not receiving the notice that your home needs painting, only to return and find that it has been painted and you are receiving the bill for it.  The other large issue in the bills, is mandatory binding arbitration for minor violations of Homeowners Associations. There are many land leased mobile home parks in the Manatee Sarasota area, I thought this may be of interest to them.  Thank you for your time.”

 

Are you up to speed on this? Thoughts? Good idea, bad idea? I’m hoping to have a story on this today. I just got in so still have to research it.”

 

Note that the journalist didn’t reveal who spoke those words?  That’s fine, but the writer did provide a direct quote, to which publisher L.A. ‘Tony’ Kovach responded as follows momentarily.  The final news product had the video below, which of course was not made available to Tony until after the print journalist’s report was finished. The video was credited to another person other than the article’s reporter.

 

 

 

 

As a housekeeping note for professional reader clarity, the other items being discussed between the mainstream journalist and Tony Kovach are edited out as not germane to the issue the print reporter was focused upon for an article about pending legislation. Kovach began addressing the reporter on his requested topic as follows.

 

Now, to your question. It’s not as simple as you might think.

As to the pending legislation, I’m not familiar with the specifics of the bill.  The Florida Manufactured Housing Association (FMHA) could give you their feedback.  That said, I am broadly familiar with the issues being mentioned, and will give you insights few if any will care to share.

At present, there is a tug of war that takes place all too often between home owner groups and some manufactured home community owners and most industry trade groups.  While the issues can be significant to the residents and community owners alike, the source of tension are frankly symptoms of broader issues. 

Here’s why. 

More manufactured home communities are closing than are being opened.  That fact has several impacts on the business marketplace, manufactured home owners, and potential customers.  Using the issues you asked about as an example, here’s how that plays out in the real world. 

First, it is in everyone’s interests to keep a community neat and clean. Mowing grass, trimming trees, etc. are both safety and appearance issues that protect the value of the home owners and community alike. 

The question is, how is a valid goal best accomplished?  Let’s look at a hypothetical case, and you’ll see why this simple question can be problematic in practice.

John and Mary Smith are getting fined for unmowed grass by an overly aggressive community owner.

Unlike an individually owned land-lease community, where the community owner may interact with their residents daily, the corporate giants are answering to investors.  Those giants can ‘get away with’ steep fines or other practices in part because the resident have few if any other options. 

The resident can’t move their manufactured home with ease.  Manufactured homes can be moved, but it requires specialized equipment and experienced professionals to move them, that’s thousands of dollars.  It’s part of the reason why once they are properly installed, manufactured homes are better thought of as immobile homes rather than ‘mobile,’ it’s costly to move.

But that cost to move would be less relevant if there were plenty of competitors in a given market that were opening up new land-lease communities.  30 or 40 years ago, these sorts of tension issues between management and residents just didn’t occur as they do now.  Why?  Because new communities were being built. If some resident didn’t like management company X, and that resident was in fact being mistreated by the management at X, new community owner Y may pay to have that customer’s home moved to Y’s new community. 

Rephrased, normal supply and demand decades ago created options for everyone in the mix. That in turn kept all parties at a more level playing field.  Management treated residents fairly, because they didn’t want to see their home moved. Makes sense?

Which bring us to a broader issue. How is possible that during an affordable housing crisis, there are so few manufactured home communities being built or expanded?  Factually, manufactured homes are the most proven kind of affordable housing, period. The graphic below summarizes key data points, from 2018. The problems that were associated with the construction, safety, and energy standards of older mobile homes were largely resolved after the federal HUD Code for manufactured housing went into effect on June 15, 1976.  Put differently, the issues over quality or durability of construction were resolved almost 43 years ago.  Yet the stigma remains.  Why?

Those federal standards for manufactured homes ought to be preemptive, especially since the passage of the Manufactured Housing Improvement Act of 2000 (MHIA), which established “enhanced preemption.”

But for a variety of reasons, some major industry trade groups won’t routinely publicly defend and promote that preemption.  An arguable case in point is the Manufactured Housing Institute (MHI). State associations often follow MHI’s lead.

Here’s how that plays out with John and Mary.  Let’s say that there were too few manufactured home communities being built, as is now the case. The Smith’s could, in theory, move to a privately owned site that they buy.  Enhanced preemption makes that possible.  By the way, the fear that NIMBY forces have of a manufactured home installed next door has been debunked by HUD research and others.

 

 

But for whatever reason, many – but not all – trade groups may posture support for enhanced preemption, but they do little in practice to support it. Some manufactured home community association leaders won’t even mention it. 

By de facto failing to encourage a robust array of options for current and future community residents to turn to, the existing manufactured home communities become in some ways ‘more valuable’ real estate.

What ends up happening as a result are scenarios like this bill you are asking about.  Resident groups want to nix it, because they don’t want (understandably so) a community owner to excessively fine them. Communities want the ability to do so, for both just – and potentially unjust – reasons.

The ‘solution’ that more radical resident groups like MHAction promote is that communities should all be resident owned communities (ROCs).  But that brings us back to Millie Francis. She lives in a resident owned community.  She is supposed to have certain safeguards. In fact, Millie told me she was fined for unmowed grass, and otherwise harassed prior to her Our Lady of Guadalupe artwork incident. Where was her protection as a shareholder in her community?

The solution to this patchwork of overlapping problems is to stop the artificial manipulation of the market.  By action or inaction, big corporate interests and their trade groups can increasingly gain control over more once independently owned communities. With little effective competition, the residents become trapped.  But the answer isn’t ROCs, as Millie’s case proved they can be just as overreaching as an aggressive large community owner might be.

Finally, I’m not saying that every big community is bad, nor that every small community owner is good.  [So] the dynamics above may or may not fit specific cases.

To answer your final question, it isn’t a good or a bad idea. It’s entirely misplaced.  They are looking at symptoms, not the cause.

The underlying causes for the tension will likely remain unaddressed by any such bill.  Until market forces are allowed back in, giving home owners choices, and giving manufactured home communities a natural check on overreaching, there are going to be no quick or easy solutions. Education has to be part of that mix, because lack of understanding causes fear, frustration and can lead to bad legislation. 

A case in point is rent control in the state of Delaware, where resident groups wanted that measure passed to prevent abuses by big operators.  The resident groups in fact got a bill passed.  Those same resident groups, now years later, are still unhappy.  The law doesn’t work as they thought it would. Meanwhile, those complex laws only push more small operators out of the business, and thus encouraged more big companies to buy out smaller ones.  No new communities are being built. And the vicious cycle goes on.

Make sense, sir? 

All the Best,

 

LATonyKovachMHLivingnewsMHProNewsPHotoTony

 

L. A. ‘Tony’ Kovach
www.MHLivingNews.com|www.MHProNews.com| Office 863-213-4090 |

 

The article the reporter published is linked below.

 

 

 

BradentonHeraldBillWouldGiveFloridaMobileHomeParkOwnersEvenMorePowerOverHomeOwners

Thousands won’t go beyond the headline. It is one more black eye for the industry, and hurts the appeal and value of communities, retailers, and home owners among others. Before industry considers such a bill, they should realize that such headlines are likely to occur. The image above is a collage from the sources as noted.  The story is linked below.
https://www.bradenton.com/news/local/article227400579.html

 

Why it Matters? What Does This Reveal? 

First, there are voices in media across the left-right divide that want to frame stories to fit an agenda. Per third party surveys – many but not all in media tent to tilt left or Democratic, so that narrative is going to be more common. That said, there are a range of media today that likewise find audiences that cross that left-right divide. Some in media – perhaps cognizant of the charges in the last few years of ‘Fake News’ – want to get the facts correctly and accurately.  The point is that a journalist merits some benefit of the doubt, unless or until they reveal themselves as a mere hack for a particular perspective.

But all of those points mean that precise phrasing is important. This report in the Bradenton newspaper  – a McClatchy owned media outlet – is a case in point.

Every reporter feels compelled to cull out as much as possible to get to the heart of the matter. Good writers want to reflect the tension in a controversy that reflects ‘both sides.’

MHProNews readers can see for themselves that every quote used by the reporter was accurate. Keep in mind as you read the article linked below that the same process of culling out some details from each source the Bradenton Herald’s writer sought for comments is likely at play.  No one gets every word quoted, unless the quote is a sound bite only.

Superficiality-is-the-curse-of-the-modernWorldMatthewKellyQuoteFancyInspirationBlogMHProNews720

Warren Buffett didn’t say it, but another successful business guru did. Want to understand something enough to benefit from it? There is no substitute to investing the time needed. Buffett says he reads 5 to 6 hours a day. Wow…but look were that got him.

 

 

Back to Stinebert, MHARR – and The Third Way for Manufactured Housing?

At present, the arguable manipulation of the marketplace by forces within and outside of manufactured housing is leading the industry and its customers into what amounts to an oppositional or confrontational posture.  It is win-lose, and each side wants what it wants.

But the various parties may or may not always realize that they are dealing with symptoms rather than the core issue that Tony Kovach addressed in his commentary, quoted at length above.

That core issue is summed up in making the value proposition good for the consumer, and it is achieved by applying what the Manufactured Housing Association for Regulatory Reform (MHARR) has argued in favor of for many years.  Namely, robust enforcement of enhanced preemption and a level playing field in financing. Only that combination, says MHARR, will yield robust rising production.  It is achieved by ending the “Illusion of Motion” vs. seeking actual measurable results.

It is that third way – getting to the heart of the matter instead of dealing with symptoms – that manufactured housing professionals and resident leaders ought to ponder and pursue.  Because the lack of options for the resident-homeowner is indeed a factor that yields the “tug of war” dynamic.

In no particular order of importance:

 

  • Manufactured home communities, residents, and possible buyers are all being impacted by this confrontational dynamic. This kind of tug-of-war or ‘win-lose’ vantagepoint doesn’t tend to exist to this same degree in other American industries between businesses and their customers.  The natural order of free enterprise ought to yield more alignment than the currently manipulated marketplace all-too-often produces.  More typically, a business provides a desired service, and the customer is willing to pay, thus both routinely end up happy, because that is what keeps a business, in business. That’s healthy, while the current state of affairs is arguably harmful to each segment’s longer term interests.
  • Short-term thinking and behavior may appear to benefit the businesses briefly and the same may seem to be true for the mobile or manufactured home owners. But in fact, both sides end up with mid-to-longer term issues that will at some point artificially harm the interests of each. The current low level of new home sales is in part due to a steady stream of mainstream news reports that often appear problematic to the home seeking public. A possible home buyer won’t slug through this kind of nuanced analysis, but professionals or leaders keen on sustainability and win-win growth may.
  • There are no short-cuts. The multifamily housing world is growing, and that growth isn’t seen as problematic for existing apartment owners. So why is it stunted growth in manufactured home community development viewed as healthy or desirable by some in the manufactured home world? The current state-of-affairs mitigates against smaller firms in favor of larger ones.  But even bigger firms know the obvious parallel between manufactured home communities and multifamily housing. So why don’t leaders of larger operations see the longer term harm this current dynamic will eventually impose upon investors and resident-owners alike?  The status quo – viewed objectively – has a future Cavco Industries type threat looming over it, perhaps one that is even bigger.  Or, if a strongly leftist government takes root in Washington, D.C., or at a state house, then the interest of community owners could well be harmed sufficiently. It is avoidable now, so long as long-term win-win mindsets are at work.
  • Therefore, it is arguably in the long-term interests of most involved in such struggles to restore the marketplace to a more normal state affairs. That’s very much in keeping with what MHARR’s advocacy would yield. Enforce existing laws, and the market will be resorted to more normal, and eventually, robust health.

 

That would in turn yield what MHI’s former president Christ Stinebert called for, as previously quoted.

 

ChrisStinebertFormerPresidentManufacturedHousingInstituteAFSAceoMHIndustryMustFocusGoalIncreasingValuePropositionHomeOwnerMHProNewsQuotePhoto

 

Tony Kovach took the time to lay out and link up facts that allowed for a more nuanced final news product.  That should be a key part of what growth-minded associations, and businesses of all sizes seek.

The status quo is fraught with landlines. It creates winners-and-losers. That’s arguably not the norm in most industries. For longer term sustainability that leads to mutual victories, the status quo must be changed.

If current industry trade groups won’t adapt and to the best elements of the principles that MHARR and MHI’s former CEO made in his quote above, then new structures in the post-production realm must be established. Otherwise, the trend lines of more community closures than openings will yield only more woes.  It remains to be seen what the new National Association for Manufactured Housing Community Owners (NAMHCO) will do about such vexing controversies.

 

 

The Last Blockbuster?

The last Blockbuster store on planet earth was recently in the news. Not so many years ago, Blockbuster was a giant, but it failed to adapt. That’s a timely warning to the manufactured housing industry. The low new home shipment levels is another warning.  The time to act is ASAP, as soon as possible, preferably now.

Positive changes that yield mutual victories must be part of the mix. On that point quote above, Stinebert was arguably correct.

Which begs the question, why did it have to be Stinebert’s parting message? Was the growing influence of Omaha-Knoxville over Arlington based MHI already playing out?  See the related reports below for more insights on that question. “We Provide, You Decide” ©  ## (News, analysis, commentary.)

 

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SoheylaKovachDailyBusinessNewsMHProNewsMHLivingNewsSubmitted by Soheyla Kovach to the Daily Business News for MHProNews.com. Soheyla is a managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

 

 

Related Reports:

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MHI Allies Respond, Provide Confirmation to #NettlesomeThings, Facts, and Clayton/Berkshire Exposés

December 17th, 2018 Comments off

 

MHIAlliesRespondProvideConfirmation#NettlesomeThingsFactsClaytonBerkshireExposesDailyBusinessNewsMHpronews

The issue that follows is tied to allegations of corruption, how that impacts affordable housing, and thus millions of Americans, plus taxpayer funded budgets.  At its core, it’s not a matter of one political party over that one.

 

It seems that the Manufactured Housing Institute (MHI) and the Berkshire Hathaway brands that operate in manufactured housing backing the Arlington, VA based trade group may be embarrassed.

Rather than respond directly to various allegations against them, they have demonstrably used one or more MHI surrogate(s) to attempt to distract from the concerns over their purportedly corrupted work.

So, this report and analysis is about one/more self-identified ally(ies) of MHI, which last year sent via U.S. Mail the package shown further below – designed as an apparent intimation tactic.  The goal was to attempt to dissuade us from publishing on these concerns.  Note that inside the rather large anonymously sent envelope, which has been examined by federal officials – clearly identifies the person who sent the anonymous envelope as working on behalf of the interests of MHI.

Perhaps they didn’t expect us to publish further about that topic last year?  If so, they were clearly mistaken. We at MHProNews have no intention of being silenced by underhanded and arguably illegal tactics. Misusing the U.S. Mail is a federal offense.

If MHI, Clayton, 21st and the other Berkshire brands want to disprove any of our published allegations or concerns, we invite them anew to do so in public. See a new, in depth report, linked here, on their latest major purported scheme that once more aims at diverting lending from affordable housing, as well as harming several of the independent producers of our industry. If MHI and the Berkshire brands in manufactured housing can’t or won’t disprove the concerns against them, doesn’t that speak volumes?

Numbers inside and out of the factory-built housing industry agree that MHI does nothing contrary to the interests or desires of Clayton Homes, and the various affiliates of Warren Buffett led Berkshire Hathaway that operate in the manufactured housing industry.

 

 

To understand what follows, some added insights are merited.

First, the additional background.  Then, the connections and ties to MHI, and what we will refer at times to as the Berkshire brands operating in MHLand, MHVille – i.e.: the manufactured housing (MH) industry, or the MHIndustry.

When we mention allegations against MHI, Clayton, or a Berkshire related issue(s), we use terminology that makes it clear that in the eyes of the law, they are deemed innocent until proven guilty, by plea on criminal matters, and/or via a settlement agreement in the case of a civil cause of action.

Videos like the following two in 2018, and a third one from a few years ago, are all third-party media. They may provide claimed evidence against them Clayton and their sister companies.  But the above principle applies, they are deemed innocent in the eyes of the law, until a matter is proven, pled, and/or legally settled.

 

 

Note that these video sources span the left-right media divide.

 

 

 

Now, let’s briefly look at justice in America, because many believe there is a two-tier system. One where the rich or famous can delay or avoid convictions of crimes that others accused of the same things could more swiftly be found guilty of doing.

Possible examples are former President Bill and former Secretary of State Hillary Clinton, and their scandal-plagued Clinton Foundation, as noted in the second and third video, above.

With that preface, let’s next look at the justice system as it applies to our industry. Because certain practices in both are arguably in need of reform.

 

The Justice System in America, and MHVille

Why do we as a nation lock up convicted criminals? Because if someone is proven guilty of fraud, theft, robbery, rape, RICO, human trafficking, drug dealing, murder, or whatever other serious crimes – they are presumed to be more likely to do it again if they aren’t incarcerated.

So, the goal of incarceration in a prison is in theory to stop more crime from being committed by those proven guilty.

Before someone goes to prison in America – prison, vs. jail – the law provides that they get a defense attorney or one is assigned to them.

 

JailsVsPrisonsManufacturedHousingIndustryDailyBusinessNewsMHproNews

 

If the defense attorney for an accused has moxie and resources, there are a wide range of ways they can legally attempt to refute or cast doubt about an accused person’s guilt.

In civil litigation, both parties have the right to an attorney too, although there are times someone or some organization for whatever reason opts to represent themselves. Even in a criminal defense case, one can go “pro se” or “pro per.”

 

DefineProSeOrProPerAppearanceinCourtDailyBusinessNewsMHproNews

 

The Great Manufactured Housing Debate – Guilty…

MHProNews and MHLivingNews are subsidiaries of LifeStyle Factory Homes, LLC. The registered principals of LifeStyle Factory Homes LLC are L. A. ‘Tony’ Kovach and Soheyla Kovach.

They are arguably guilty! Guilty!

Guilty of what?

1) Of wanting to see manufactured housing independents grow and profitably succeed.

2) They are also willing to plead guilty of trying to honestly elevating the image of manufactured housing, manufactured home owners, and honorable manufactured housing professionals.  They strive to do so with facts, evidence, reason, and common-sense.

3) The evidence or proof of that guilt are found on hundreds of articles and scores of posted videos on MHLivingNews.com.

There is even more proof found on MHProNews.com. But there is no court of law needed, because we  hereby plead guilty to counts 1 and 2 above.

Naturally, we as a business want to – and have in fact profited from – such efforts. News is a business, as we’ve underscored before. The fact that MHProNews is the runaway #1 in its niche of manufactured housing trade media is pretty good evidence that we have credibility with our audience.

4) What follows is a partial listing of reasons for credibility, conferred upon our operations’ work, on our team, and/or our publisher by others.

Various third-party mainstream media have spotlighted us or our publisher, for but a few examples:

The above are a partial listing only, none were paid for by MHProNews, and thus are more than enough to demonstrate that MHProNews is widely deemed to be a credible source from outside of our industry.  How about from within the ranks of MHVille?

 

Recommendations, Endorsements, Letters, Videos and Messages 

Every form of modern recommendation that once can think of has been provided to the work of LifeStyle Factory Homes, LLC and/or our publisher.

Are we perfect?  No, and never claimed to be so.  As a senior MHI member put it recently, “You seem to have conceptual IQ that is more important than spelling ability,” which is a humorous way of saying that we have typos.  Guilty. That same source added, “You [MHProNews] are prolific and you keep the headlines sexy.” Sexy? We’ll let that one go for now.

That said…

 

Over a Thousand Professionals Gave via LinkedIn Recommendations or Endorsements 

Based upon LinkedIn endorsements and kudos alone, we arguable don’t need or require any endorsement by MHI or from people connected to the Berkshire brands.

But we have those MHI- and Berkshire-connected kudos too.

  • Tim Williams – President and CEO of 21st Mortgage Corp, and then MHI Chairman:
TimWilliams21stMortgagePublicationDailyBusinessNewsMHProNewsMHLivingNews

To see the full on-the-record statement by Williams to MHProNews, click here.

  • Howard Walker, JD – the late ELS Vice Chair and MHI Executive Committee member:
HowardWalkerJDELSViceChairmanPhotoManufacturedHouisngInstituteMHIExecuitiveCommitteeBoardMemberDailyBUisnessNewsMHProNews

The words of the late Howard Walker, ELS Vice Chairman, shared for publication with MHProNews.

  • Jim Clayton – founder of Clayton Homes and Clayton Bank  – by video:

 

  • MHI President and CEO, Richard ‘Dick’ Jennison by video and others too:

  • Ann Parman – since retired from MHEI,  the educational wing of MHI:

AnnParmanVPManufacturedHousingInstituteMHILogoLATonyKovachMobileManufacturedHomeLivingNewsMHProNews800

EngagingTheMediaSeminarDuringMHICongressandExpoLATonyKovachDailyBusinessNewsMHproNews

MHI and the Berkshire brands were delighted – demonstrably delighted – to have our support based upon the financial logic or merits of issues such as the Preserving Access to Manufactured Housing Act. Note that whatever the odds for success were – and the MHI backed bill never passed – it arguably merited support, for reasons the article linked here revealed.

So, both on MHProNews and on MHLivingNews our publishing and video was sincere.

That support of Preserving Access – and more – was also widely praised by state associations, MHI, and Kevin Clayton himself. He had one word to describe it in this email sent to Tim Williams, to another Clayton staffer, and which Williams forward to our publisher — “Strong….”

KevinClaytonClaytonHomesStrongTheHillBlogPostManufacturedHousingIndustryDailyBusinessNewsMHProNews

This forwarded email was forwarded to MHProNews by a third party. Why wasn’t all of the pro-industry research, video, and educational materials supporting MHI’s Preserving Access bill shared by MHI?

 

For those who think that all the praise from the Clayton organization is in the past, a Clayton Homes marketing team member praised our work for its thought leadership this year, in 2018.  They asked us for permission to use some of our work from MHLivingNews on the Clayton Homes blog.

 

ClaytonHomesContentManagerPermissiontoUseMHLivingNewsContentManufacturedHousingIndustryDailyBusinessNewsMHPronnews

 

Based upon the above, you or any objective person can thus see how difficult it must be for MHI’s or the Berkshire brands.  Standing in their shoes, with respect to the various antitrust and other concerns raised, they arguably can’t simply dismiss MHProNews, which they’ve praised too many time.  While other scandalous behavior allegations have been lodged against them by voices outside manufactured housing, inside our industry, our reporting, fact-checks and analysis have been dominating. As the most prominent voice, they have arguably attacked us indirectly rather than directly.

But we are not alone.  These same MHI/Clayton/Berkshire voices have tried to debatably go after the Manufactured Housing Association for Regulatory Reform (MHARR) too.

So, if they had a good explanation for issues raised in the related resources, found below the by-line, why do they avoid doing so?  Why don’t they merely debate or disprove – based-upon the merits – MHARR’s arguments – or our own research, fact-checks and reports at MHProNews?  Why?

It’s a tactic some refer to as Duck, Dodge, Dismiss, Distract, Detract, and/or Defame.

 

 

Award-winning investigative journalist Sharyl Attkisson – on the cover of her best-selling book – calls this tactic “The Smear.”

 

DuckDodgeDismissDistractDetractDefameFromIssueTacticsByThoseWithNoGoodAnswersMHProNews-768x609

These evasion tactics are nothing new.  Cain used the same distraction and smear tactics against Able, but he also took it to the degree of murder.

In an honorable trade association, an association/trade organization is supposed to take input from members – and then based upon that input – craft one or more policy direction(s).

But MHI is debatably no ordinary association. A system is in place that essentially rubber stamps, for example, who will be the next MHI Executive Committee chair, vice chair, secretary, and treasurer. It is that ‘elected’ MHI Executive Committee that makes all final decisions that the paid MHI staff are then called upon to carry out.

For years, one or two of those four MHI Executive Committee members worked directly for a Berkshire brand.  Others had strong ties to Clayton, 21st Mortgage Corp, or another Berkshire brand. Nathan Smith and his scandal plagued SSK Communities for example, has such ties to Clayton Homes and 21st Mortgage. Nathan Smith’s SSK Communities has the distinction of having earned an “F rating” from the third-party Better Business Bureau (BBB).

 

2018-09-26_0939BBBSSKCommunitiesLogoNathanSmithPhotoManufacturedHomeLivingNewsThirdPartyLogo

In fact, among the current or past MHI chairman, you have to go back to the tenure of Don Glisson Jr., President of Triad Financial Services, to find one that didn’t or doesn’t have a serious allegation and/or scandal attached to them.  Joe Stegmayer, for example, is under a cloud of an SEC subpoena, and was a former Clayton Homes division president. By contrast, have you heard of any scandals attached to any recent MHARR elected chairmen?

 

ManufacturedHousingInstituteMHIBoardofDirectors1242018DailyBusinessNewsMHProNews

 

Increasingly people inside and outside of our part of the affordable housing industry are realizing that where there is smoke, there is a likely fire.

When you follow the evidence of Buffett’s money trail, some of his gifts have flowed to the Tides Foundation and onto such as groups as:

Those in turn have been cited or published reports, protested, or objected to the behavior of Clayton Homes, their sister firms in MHVille, and/or protested at an MHI event.

 

NovoFoundationWarrenBuffettTidesFoundationFundsMHActionManufacturedHousingIndustryDailyBusinessNewsMHProNews

 

In a video posted above, it is a former Clayton team member who is pointing their finger at Clayton Homes in their own Knoxville metro hometown media.  Ouch.

The feds have been investigating Clayton and others tied to them in manufactured housing for at least two years, and our sources tell us that their investigations are ongoing. Would the Feds waste the time on a company if there were no evidence?

Maxine Waters (CA-D) and 3 other Democrats have charged Clayton with racism, predatory lending, and with being a ‘near monopoly.’

So, with that brief background, the following envelopes comes in the mail, anonymously.  Bear in mind the first envelope below included an  unsigned letter from someone that identified themselves as clearly acting on behalf of MHI.

What’s inside the next set of envelopes are personal, family matters. Have you ever done something personal that may or may not be bad, but would require some explanation, otherwise it might be briefly embarrassing?  Have you or anyone you know ever squabble with family?

These matters involved legal disputes within our publisher’s family, dating back some 23 years ago. Who cares?  Besides, L. A. ‘Tony’ Kovach won, won, and won. As in, Tony Kovach won judgments and was not guilty of any alleged wrongdoing.

The first envelope that follows was sent from a self-identified MHI ally.  The envelope as you can see was hand-written. Big mistake. A letter inside that came with a packet of documents, and was turned over to federal investigators.   As noted, the cover letter was from someone supportive of MHI, and who opposed our MHProNews exposes about them.  Do we want such tactics used against a free press?

 

EnvelopeMailedApril2017imageCreditMHProNews-

Scanned copy of envelope mailed to MHProNews, received on Friday April 9, 2017.  Misusing the U.S. Mail is a federal offense.

 

The Daily Business News on MHProNews reported on the above last year.  Following that 2017 report, there was a pause in such an anonymous letter.  That pause ended during basically the second half of this year (2018). Among those new anonymous letters since that resumption are a new series of letters and their contents, which the 6 shown below (see the dates shown).  Those letters were produced by using a printing device, and we won’t go into much more detail, because federal investigators are on this matter too.

 

2018-12-16_1547TimWilliamsKevinClaytonRichardDickJennisonLeslGoochNathanSmithLATonyKovach#NettlesomeThingsEnvelopesDialyBusinessNewsMHproNews

Misusing the U.S. Mail is a federal offense.

 

The Offer to Claytons, Berkshire Brands, & MHI

There is a big fish to catch, one that lacks transparency, and it debatably isn’t MHProNews or MHLivingNews, as we are not trying to monopolize manufactured housing.

That said, we’ll make a deal – an offer to Kevin Clayton, Tim Williams, Richard ‘Dick’ Jennison, Lesli Gooch, et al should take us up on.

  • Appear on stage with our publisher at the upcoming Louisville Manufactured Housing Show, with third-party media and an array of video cameras to record the entire matter.
  • Our publisher will explain on camera in under 2 minutes the contents of these purported distraction and smear tactics envelopes, after Kevin Clayton and Tim Williams explains to the audience and the video cameras their Smoking Gun letters from 2010, the issues around “the Moat” video, and the undisclosed item related to the GSEs and their new class of homes initiatives.
  • Also, let Richard ‘Dick’ Jennison and Lesli Gooch explain on camera after Kevin Clayton and Tim Williams has spoken questions about the GSEs and the so-called ‘new class of homes’ related concerns. Because, the GSE “Duty to Serve” lending isn’t currently being made available for the least expensive manufactured homes, as the Housing and Economic Recovery Act (HERA 2008) arguably required.  Plus, let that pair from MHI answer questions regarding their multi-year Preserving Access effort. For example, why MHI PAC Chair Nathan Smith’s wife supported an opponent to candidate Rep. Andy Barr – when Barr has faithfully supported the Preserving Access to Manufactured Housing Act.
  • Then, let Jim Clayton explain why he supported the opponent of Rep. Marsha Blackburn for the U.S. Senate, when Blackburn was a loyal MHI supporter for Preserving Access.
  • After those three sets go first, Tony will gladly in under 2 minutes explain the guts of the distraction tactics they are trying to use against him and our trade media.  Then, let them all question and cross-examine each under. Let their be transparency in public and on camera.

 

Are those named up for it?  LifeStyle Factory Homes reserves to right to call as witnesses for such a media/video session those who have said off-the-record precisely how the Claytons, 21st, MHI or others have purportedly attempted to drive others of out of business, or force them into selling for less.  There are also others who have reported to us having under-handed tactics against them too.  After the first round of discussions suggested in the bullets above is complete, let let those who claim to be victims of MHI, Clayton or one of the other Berkshire brands take a microphone and tell their stories on video too.

In short, let’s have a robust, transparent discussion.

HowardWalkerPhotoELSViceChairmanManufacturedHomeCOmmunitiesManufacturedHousingInstituteExecCommitteeMemberQuoteTransparencyMHProNews

Thoughtful words, worth pondering. See the story, linked here.

 

Over the Target

L. A. ‘Tony’ Kovach has cited the axiom, “You aren’t taking flak unless you are over the target.” These anonymous documents from decades ago aimed at Tony, are arguably because Clayton’s ‘image’ efforts, and the latest MHI self-promotion video are distractions and/or fig leaves from the real issues that have kept manufactured housing snoring when it should be roaring.  Clayton has consolidated roughly half of the industry since 2003, using a variety of strategies that Warren Buffett broadly calls “the Moat.”

 

ManufacturedHousingSHipmentsBloombergQuintFactoryBuiltRebuidRecoveryDailyBusinessNEwsMHproNEws

Ask yourself, why the GSEs aren’t supporting all HUD Code manufactured homes, which is the most affordable permanent housing available – instead of only supporting only the far more expense Clayton backed ‘new class’ of manufactured homes?

Every one of the tactics described herein or previously has reportedly been attempted or used on others, per those who have told MHProNews.  Some of those relating their personal stories about Clayton, MHI, et al shared them face-to-face. Others have via phone, message, etc.

Perhaps most significantly, if federal investigators are taking such concerns seriously, maybe more in media, public officials, MH industry professionals, and investors should too?  Don’t forget what is said on those third-party and mainstream video, further above. You don’t have to take our word for it, because we’ve laid out the facts, evidence, and the money trail.

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Submit confidential or on-the-record news tips, or comments at this linked email mailto:iReportMHNewsTips@mhmsm.com

Why is there a growing affordable housing in crisis?  Call it a rigged system, manipulation, and/or corrupt practices.  That’s this morning’s “News through the lens of manufactured homes, and factory-built housing,” © where “We Provide, You Decide.” © ## (News, analysis, and commentary.)

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It’s Your Profession – Investment of Time, Talent, Treasure – So What’s Next?

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Machiavellian “Godfather” – Sam Zell, Warren Buffett, Capital, Lending and Crossed Lines in Manufactured Housing

New York Times-David Leonhardt-“The Monopolization of America,” Manufactured Housing Slant

 

 

Attracting and Retaining Sales Talent – Evidence and Data-Driven Potential in Manufactured Housing

October 8th, 2018 Comments off


AttractingRetainingSalesTalentEvidenceDatDrivenPotentialManufacturedHousingMondayMorningSalesMeeting 

At this moment, the potential opportunity to achieve more in manufactured housing by independents may be greater than at any time in decades. But tapping those opportunities requires an openness to new facts, evidence, and ideas.

 

By definition, doing more of the ‘same old, same old,’ yields more of the same. One reaps what is sown.

In business and in public discourse, mental and physical habits set in. The right habits are good, the wrong ones are self-limiting.

When competing ideas exist, some want to discuss or debate them. That’s ok.  It can even be good, when done properly. But that ought to be done based upon a genuine, healthy discussion.

Some enter into a discussion with a closed mind, trying to prove ‘their’ point. The ego gets invested. Pride sets in. Such a person is less likely to ‘change their mind’ – at least at that time – regardless of the facts or evidence.  But the discussion may still be useful to those who are observing. 

That’s human nature at work. The real geniuses are those who create the discipline of proven systems and processes that every sound business requires, and marries them with a willingness to test other ways to see if improvements can be profitably achieved.  

At the core of this is the need for objectivity combined with discipline.  

Discipline is good, but it’s enhanced by a healthy motivation.

There are great thinkers who were also doers. They found the way to motivate others to be the best version of themselves.  

The lazy, ego-invested or honest skeptics can use all kinds of methods to block healthy or even necessary change.

The point?  

 

An Emerging New MHVille and American Reality

A new economic reality is emerging in the U.S. Love, like, or hate his style, but President Trump is getting things done that make America a better place for small- to mid-sized businesses. Businesses are opening and expanding.  Wages are rising, as more jobs are opening.

As the economy improves, the need to retain and attract good talent will only grow. With unemployment officially at 3.7 percent, and with over 6 million job openings, people have more career and job options.

EducationTrainingDailyBUsinessNewsMHProNews40PercentLeaveFirstYear

Research has proven that training – education done well – motivates workers. Good training also improves performance and retention.

When a sales pro in retail, at the factory, or in communities can learn more to earn more, they are more likely to stay. It also makes for a better workplace. 

And at the core of every marketing and sales article on MHProNews is the belief that the customer deserves to be treated honestly, ethically, and with a respect for their long-term interests.

Sellers win, when customers win. By the way, savvy customers know you have to make a profit.

In this emerging economy, the need to think in terms of mutual victories – where everyone in the mix wins – is essential. It’s a good thing, but it may require healthy changes in how business is done.

The day may come in manufactured housing when well qualified retail buyers will go to retailers or communities intending to purchase. The only question is who they will do business with.

That kind of qualified customer won’t respond well to many of the marketing and sales methods they see.

In that projected future – then and now – truly skilled, informed, disciplined sales people will be needed.

 

LATonyKovachPresenting%StateConvDeadwoodSDKenCorbinCommentManufacturedHousingIndustryEventDailyBusinessNewsMHProNews

Tony Kovach doing a presentation in a packed room of industry professionals.

The time is now for forward-thinkers who want to lead this emerging trend to invest in systems that attract and retain qualified professionals who can attract and satisfy qualified buyers.

That’s what we help client firms do, and it sets us apart from the pack. That’s your weekly dose of the Monday Morning Manufactured Housing Marketing and Sales Meeting. ## (Research, news, analysis, and commentary.) 

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Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

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Related References:

Proper Planning, Manufactured Housing, Marketing and Sales, Monday Morning Meeting

 

“Family Owned,” a Formula for Outperforming “Big Boys,” Monday Morning MH Marketing Sales Meeting

“Family Owned,” a Formula for Outperforming “Big Boys,” Monday Morning MH Marketing Sales Meeting

September 17th, 2018 Comments off

 

FamilyOwnedFormulaForOutPerformingBigboysMondayMorningMHMarketingSalesMeetingDailyBusinessNewsPXMHProNews

In today’s tip, we’re using business-to-consumer (B2C) examples below, but the same principles apply businesses-to-businesses (B2B).

 

It is up to each business to define itself in its own market(s).

Those in the manufactured home industry that don’t define themselves will likely be defined by their competitors, and/or by the bias and ignorance of others.

Here are some of the key elements to deciding your inventory- and marketing plans, which can help you craft how to define your location(s) in their respective marketplace.

 

1) Price-points. Often, but not always, the dominant, chain stores or conglomerate communities may have a price advantage on their homes for sale. You need to have a good sense of what your competitors have, how the compare to what you offer, and how each are priced.

When it comes to ‘knowledge’ of competitors, keep in mind that Clayton and others have the advantage of their so-called “spies.”  ICYMI, that report can be read later, found at the link below.

 

Clayton Homes and 21st Mortgage’s Manufactured Housing “Spies”

A sure way to hand Berkshire brands or other giants an advantage is to ignore them, their methods, tactics, and resources.

Berkshire Chairman Warren Buffett himself argues for the advantages that the lower price gives his companies.  That said, you don’t have to be lower in price to win, but there’s a big IF with that qualifier.  You have to be able to craft the right strategy, marketing message, and sales systems.

Price is an advantage, but it can be overcome in various cases with enough extra effort.

 

2) In stock and/or custom order? Delivery dates for ordered units have become an issue in recent years. It used to be that you could get a new home in so-many weeks. Now, that lead time is more often measured in months. To maximize your turns-per-year, sales, and profits, this question #2 and it’s subsidiary and related companion issues ought to be carefully considered.

 

3) Merchandising or not? We noted in a recent column linked below the value of staging model homes. Of course, that comes at a price in time, talent, and treasure (dollars). But what if you can’t afford to stage/decorate your homes? Then a stratagem must be developed around that reality.  For those with a budget for staging, you can read the related column linked below, later on.

 

Manufactured Home Retailers, Communities, Is Your Merchandising Nordstrom’s or Salvation Army? Monday MH Marketing, Sales Meeting

 

4) Financing. We don’t track day-by-day the financing programs offered by say 21st Mortgage Corp – which serves independents, vs. Vanderbilt Mortgage and Finance, which serves Clayton conglomerate retail stores. But the routine comments from communities, retailers, and HUD Code manufactured home producers we work with or hear from suggests that Berkshire Hathaway has long tilted the scales in favor of Clayton vs. independents.

For example, the routine report for years has been that VMF “buys deeper” than 21st. Who says so? Insider sources, and we’ll cover that in an upcoming report. But for now, your marketing and sales strategy ought to consider these kinds of factors (#1-4).  Otherwise if all else is equal, you can be outperformed by those with lower pricing, easier lending, better staging, etc., etc.. Those realities often give the big boys advantages.  That means that savvy, long-term success minded  independents operating near them must plan around those advantages.

 

The Above, Rephrased and Boiled to Essentials

Most independent retailers, communities, and producers are so busy with their day-by-day activities, that they don’t spend nearly enough time in strategic planning.

Yet, without a sound ‘fact based’ strategy, how can you outperform someone who may offer lower pricing, easier financing, or other advantages?

It is doable. But it takes facts, a SWOT analysis, and a plan that includes how you define yourself in the marketplace. See the related report, later on, that is linked below.

 

Sunday Morning Manufactured Home Industry Research, Reports, Headline News Recap 7.8.2018 to 7.15.2018

 

The headline suggests one approach that has worked as part of a broader message and plan. “Family owned and operated, since…” whatever date can be a powerful message that’s part of a larger strategy.  There are tons of shoppers who prefer to do business with people, vs a bureaucratic business where the faces are changing often due to turnover.

By the way, we have a proven, profitable program that so shifts the paradigm away from the mundane appeal of the lowest price or lenders that buy the poorest credit.  Those strategies can lead you and your location(s) to levels of success that surprise you, and your competitors too.

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For those with a budget, ready to take a next step toward dominating your local market, click the image above or call the number below. With over 1,000 endorsements and recommendations, odds are excellent that you’ll be glad that you did reach out for our proven systems. Sure there’s a cost, but it is an investment that routinely pays.  ## (Manufactured housing related marketing & sales news, analysis, and commentary.)

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FactoryBuiltCarsClothingAppliancesElectronicsCellsSmartPhonesHomesItJustFollowsLATonyKovachC2017MHproNewsBy L.A. “Tony” Kovach – Masthead commentary, for MHProNews.com.

Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

Office 863-213-4090 |Connect on LinkedIn:
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Related References:

Sustainable Success. Your Best MH Investment? Monday Morning Manufactured Housing Sales and Marketing Meeting

 

Becoming a Standout Performer, Monday Morning Sales, Marketing Meeting

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Power & Profit$ from Factual Sales & Marketing, Monday Morning Manufactured Housing Meeting – Part 1

August 27th, 2018 Comments off

 

PowerProfitsFactualSalesMarketing

It would be hard to find a business or a business professional that would argue against more good sales or higher profits.

 

It would be harder still to find a professional or investor that would argue against more sales and higher profits achieved with happy customers, and high CSI.

CSI is a customer satisfaction index. It’s an internal or third-party measure of the satisfaction level of a customer. Ideally, a CSI is factual.

Ideally, we should use facts – not hype or exaggeration – as the basis for everything in business, including sales and marketing.

UnzipLookingForUsUnlockedMindHowCanWeHelpThemSeeManufacturedHOusingINdustryDailyBsuinessNewsMHproHNEws

When customers come to your website, are they finding what they are looking for?  They have a beautiful dream they want to fulfill. Customers have questions they want answered. Are visitors ‘bouncing’ at a high rate? If so, that’s one of several possible red flags for a website design issue. Other possible red flags include low conversion rates.

There are literally millions of Americans who are checking out HUD Code manufactured homes every year. They might be using Google, Bing, or Yahoo to search for “mobile home,” “trailer house,” “modular home” or whatever.

Facts are facts. Too many let emotions, ego, habits (‘We’ve always done it this way‘), company politics, fear of change, or other factors get in the way of higher sales and profits.  Forget all that emotional baggage, because it is demonstrably costing you/your location(s) money.

To a clear-minded professional who can look at data dispassionately, facts can speak loudly. Properly understood, facts can drive more leads and more sales.

We live in an era when information is easily accessed. Tens of millions can use mobile devices to search for information.  Millions more will use a desktop or laptop for internet searches.

As millions in the U.S. or elsewhere search for a product or a service, what is it that they most want to discover?

The truth. They want “the Facts.”

Some will make a snap judgement. Right or wrong, that decision may take only a few seconds.  So it isn’t as if emotion or pretty pictures don’t play a role in the equation.  Of course they do.

But if pretty pictures or slick videos alone were the answer, then thousands of locations – retailers and communities – from coast to coast would have customers lined up at the doors every day to buy.

BlackFridayLineKohls8.3MillionHomes14.9PercentMoveAvg1of7MovingMrketSalesMHProNews_001

But facts can – indeed, they must – be used as the basis for all honest and ethical persuasion IF good results are to be sustainable.  I’m not saying that manufactured housing is fooling anyone, those who know us know that we are true believers in the industry’s products and services.

But until more of the home seeking public believes in manufactured homes in greater numbers – or is at a minimum, is curious enough to come and see manufactured homes in person – sales will stay modest.

Furthermore, until more home shoppers have an experience that gives them a similar level of confidence as they get in the real estate business, sales will stay modest.

 

Experience Shows…

I’ve professionally visited corporate and independent retail and communities over the years than I care to count. In my working with various independent and corporate manufactured home retailers and communities for over 15 years, a few things are clear.

1)        A significant number of locations can have good traffic, but low conversions as measured by visitors to sales.

2)        An even greater percentage of people who surf a site fail to convert into an active lead, or smaller still, into an actual buyer.

3)        By using a combination of facts and emotional appeals correctly, traffic can grow, and so can conversion ratios. 

4)        Rephrased, for those willing to invest in change, and stick with it, you’ll find more sales, more profits and higher levels of customer satisfaction.  Those happy customers can bring you still more buyers.

5)  Some, of course, have low traffic.  That can be fixed fairly quickly. 

6)        Side note, for communities that rent and sell, you’re losing millions of dollars a year in sales.  I get the profits possible from rental units.  I get it that it is easier to rent than sell.  But there’s also beauty and profits possible in the original model for MHCommunities, and that can still be achieved by selling more manufactured homes on leased land.

 

Is their Evidence for Factual Based Marketing and Sales?

Let’s answer the question immediately above with one word. Absolutely.

We will start by offering as proof MHVillage’s (MHV) published statistics. Keep in mind, we are not slamming them, nor are we putting them down. This is clinical look, like an analogy to an examination by a doctor or accountant.

MHV are understandably proud of their data, which is why they publish it, right?

But what the MHVillage data and their own claims tell discerning and savvy marketers is this. Millions check out manufactured homes online every year. But in 2017, only some 92,900 actually bought a new manufactured home. That’s a sad conversion ratio.  It’s also one that screams that it can be dramatically improved.  The goal isn’t an unachievable perfection. Rather, its a sustainable level of improvements that drive more sales, and thus, higher profits.

2018-06-22_0521ConversionRatiosPerMHVillageLogoManufacturedHousingIndustryDailyBusinessNewsMHProNews600

Data per MHVillage. Collage and thumbnail analysis by MHProNews.

Again, let’s use data – facts as proof.  By contrast to MH data, the RV industry way outsells MH.  But do you realize that MH outsold RVs just 20 years ago?  What caused the shift?  How did RVs go from trailing MH to outselling MH by almost 5 to 1?

RVsshipmentsTrailedMH1998WinnebagoDailyBusinessNewsMHProNews

For a better understanding of what the RV data should be telling manufactured housing marketers and sellers, click the article below.

What RV Industry’s 2018, Prior Results Reveal for Manufactured Housing

Going back to the MHVillage data.  Less than a fraction of a single percent converted to buying. In my discussions with those in real estate, they experience a far better conversion ratio than manufactured housing professionals achieve.

These facts are opportunities in disguise.  MH is different than real estate or RVs.  But there are lessons to be learned from those industry, by our industry. Few if any have studied and successfully applied these lessons than this writer.

 

Clayton Trainee’s Praise – Low Hanging Fruit vs. Choice Fruit

A newbie to Clayton Homes recently told us about their sales training. That person, who has prior sales experience, rated the Clayton training as “excellent.”

Ok, let’s factually examine that for a moment.

If Clayton Homes’ retail – or their marketing – had a total grasp of what works and what doesn’t, then answer this question.  Why have they had to close a net of about 100 retail centers in the last 7 years?  See the article, linked below. And ICYMI, if you aren’t already on our free email list, you can sign up in seconds, at this link here.

Clayton’s Surprising Result – Sunday Morning Weekly Recap, MH Headline Reports and News in Review Aug 19 to Aug 26, 2018

 

The data – plus what industry pros in big and small companies tell us – is this.

Most operations, no matter how disciplined they may be at a factory or a finance office, lack a similar level of discipline in retail and marketing. Their own data says so.  My eyes and ears have told me so.

As a cross check, when I talk to lender’s reps – who visit sales centers – and who’ve been in the business for around 20 years, they see that same pattern too.

But don’t take my word for it. The proof is in Clayton’s and MHVillage’s own data.  Again, this isn’t a slam on those in MH sales or marketing.  Management accepts what is, or things would be different.

Let me tell you, many sales pros WANT to be properly trained.  If they are on commission, a motivated sales pro, WANTs to sell more homes.

We always begin with those in place.  It may be easier and better to get them to learn something new.

Or sometimes we work with management to bring in one or two new people.  We teach them the new ways.  Once they start to catch or outsell seasoned veterans, and you’ll rapidly have a motivated experienced sales person saying, ‘okay, I’m ready to learn more.’

Management and sales can and should help each other.  BTW, we would rather work with an existing marketer, teach them a few new principles, and let them get motivated about delivering better results that they’ll get for their company or clients.

 

Facts Matter, Understanding Customers, and Industry Dynamics Matters

There are a number of things we do on the consulting side of our operations that are proprietary. We keep client information confidential, and client’s commit to doing that with us too, both for obvious reasons. We may talk about generic or obviously non-proprietary data.

But we only publish specific client results when we mutually agree to do so.

That said, when clients gladly praise our results, and those that observed those results praise the work, that’s what prudent, discerning minds should ponder. As always, facts matter.

Consultants get paid for doing things that a company can’t easily do for itself.

ManufacturedHousingAssocRegulatoryReformJOINMHARRbani-200x200

Click the above to learn more, which is not connected to this report.

Consultants also get paid for doing those things that would speed up a process that a company might do on its own – but for whatever reasons, has up until that time failed to achieve. Or another reason why consultants or outside service providers are used is when it would cost more to do that contracted work internally than it would externally.

Consultants and contract service providers also get paid to observe. I’ve seen for myself very successful sales centers with low conversion ratios. Part of the reason is that too many target – wittingly or not – “low hanging fruit.”

Let me give just one example. When a successful retailer tells me it is hard to find customers applying at their sales center with credit scores over 600 or 625, that’s an example of attracting and/or selling to low hanging fruit.

AverageCreditScoreForHomeBuyersRubyHomeFHAConvVADailyBusinessNewsMHProNEws

Everyone in America deserves an opportunity for home ownership. It’s an outrage that about 40 other nations have a higher rate of home ownership than the USA does.

This writer, always working with others, has taken previously failing locations and made them successful.

LegacyHousingHurricanOverrunWholesaleEvent200x200ManufacturedHomeINdustryMHProNews

Click to learn more about this upcoming wholesale event, which is not related to the story posted.

We did that for a Clayton Homes location, some years ago. But even after Clayton saw the proof of rapidly rising sales with their own eyes, they somehow didn’t get it. Once my work at that location ended, they went back to their previous ways.  Why?  Perhaps someone somewhere in their food-chain didn’t want to change something that they liked?

But the point is, a Clayton store slated for closure, due to low sales and negative profits, was rapidly turned around into a money maker.

But even after those positive changes at a Clayton retail location were implemented, when I left that location, others that followed obviously undid them.

It isn’t just Clayton. I’m being clinical, and not ‘picking’ on them.  Facts are facts.

For a different example, I did a gig with a major community operator, prior to our launching MHProNews.  We took a closed sales center.  It has been closed by this big operation because of poor sales.  We reopened it for them, and rapidly got it turning new home sales.

Their home office was so impressed, their top people came to see first hand, and ask, ‘what are you doing that’s working so well?’

Your’s truly had a hearty conversation with some of that portfolio operations top brass.  At the end of that conversation, the top man, with his colleagues present, said words to this effect. ‘We’re a publicly traded company. It isn’t easy for us to make the kinds of changes that you propose.’

First of all, they came to talk to me, I didn’t call them.  They asked, I answered.  And for whatever reason, even after seeing the profitable results, they wanted to go back to their old ways. Interesting, isn’t it?

 

By the way…

…that former Clayton location that I did that turn around project for today has an independent retailer sitting on it.  Sad, avoidable, but insightful and all true.

Prospective customers want facts, just as businesses should.

Prospective customers want to be treated with respect, they don’t want to be ‘manhandled.’

Customers – especially well qualified ones – often come in with a level of skepticism or distrust. When a prospect doesn’t buy a manufactured home, it’s because questions or real life hurdles – at least in their own mind – were not addressed.

We don’t claim to know it all. But

  • we’ve taken more than enough previously successful locations, and working with others, made them even more successful.
  • We’ve also worked with previously failing sales at communities or retailers, shook a few things up, and they grew and profited more as a result.
  • Some people want moi – or our systems – to fit into some preconceived mental box. Sorry.  Its self evident that doing more of the same, gets you the same.

Anyone can read the kinds of things that past and present clients have said on LinkedIn, on videos, or elsewhere, so these are not empty claims without evidence.  The fact that we are still in business many think is a miracle. But common sense tells you, it is because we deliver: both in publishing, and on the professional services side too.

 

Habits – Right or Wrong – Make or Break You

Let me close part one of:

Power & Profit$ from Factual Sales & Marketing, Monday Morning Manufactured Housing Meeting – Part 1

…with a simple thought.

Habits are as necessary in manufactured home marketing and sales as they are in making good loans or building a good home. In lending and construction, good habits equal good results. It’s the weak habits, that need adjustments.

IfPrettyPicturesVideosAloneWereEnoughMHIndustryWillOnlyAchieveItsGoalsByResovingItsCoreIssuesLATonyKovachMHProNews1

Learn more about the above, linked here.

It is often the outsider looking in that can identify a problem, and point out whatever is needed to fix performance outcomes. See the graphic posted below.

 

SometimesModestAdjustmentIsNeededToGetAroughSoundingENgineurringSmoothlyRunningEfficentlyButfirstIdnetifyThenREsolveCauseoftheProb lemsLATonyKovachQUote

Get your motor running smoothly and efficiently.

Home shoppers may or may not think, I want answers to such and such questions.’ But consciously or not, that’s exactly what well qualified buyers want.

The numbers of lost sales per location is often staggering.

Lost sales are often in the millions of dollars at retail a year, per location.

Take that outcome, and multiply it by the numbers or sales centers and communities, and it costs manufactured homes sellers collectively billions a year.

 

Investing in People and Processes Pays

Rephrased, investing in the correct marketing and sales pays off in fairly short order.

Let me refine that point.  Clayton, Cavco or the new Skyline-Champion could be selling billions of dollars a year in more product, if they were willing to make ethical changes.

ManufacturedHomeMHShipments1990-2017DailybusinessNewsManufacturedHousingMHProNews

Any number of illogical, emotional, ego, political or ‘we’ve always done it this way,’ kind of thinking has kept thousands of manufactured home operations from growing to their potential. It happens from small to large companies. Its obvious that if you want a different result, changes have to be made. But the data reflects that the changes are profitable.

That also means that smaller independentsgiven the right approach coupled with discipline – could grow their results, and over time, challenge the larger players.

As a-near-closing note, the impacts above apply similarly for sellers of modular homes.

There’s power and profits from factually-based marketing and sales.

Despite all the hoopla and drama, there are factual reasons why we are the most read trade media, and perhaps the most endorsed/recommended professional in all of manufactured housing. That’s not bragging, those are facts.

Ready to invest in common sense change, and grow?

Check your budget for consulting, marketing, training, and recruiting. Then, give me a call or send a message.  For those willing to make adjustments and stick with them in marketing and selling, the increased profit potential is nothing to sneeze at. ## (Manufactured housing related marketing & sales news, analysis, and commentary.)

(Third-party images and content are provided under fair use guidelines.)

FactoryBuiltCarsClothingAppliancesElectronicsCellsSmartPhonesHomesItJustFollowsLATonyKovachC2017MHproNewsBy L.A. “Tony” Kovach – Masthead commentary, for MHProNews.com.

Tony is the multiple award-winning managing member of LifeStyle Factory Homes, LLC, the parent company to MHProNews, and MHLivingNews.com.

Office 863-213-4090 |Connect on LinkedIn:
http://www.linkedin.com/in/latonykovach

Sign Up Today!EmailedMHProNewsHeadlineNewsDailyBusinessNews

Click here to sign up in 5 seconds for the manufactured home industry’s leading – and still growing – emailed headline news updates.

 

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Time, talent, treasure. Put your money, as we do, where your mouth is. Need professional services? Please consider calling us. Nobody does it better in MHVille, no one. Click here to learn more.

Related References:

Becoming a Standout Performer, Monday Morning Sales, Marketing Meeting