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Sparks Wrap up the Discussion of the Future of the Land Lease Business Model, National Communities Council 2013 Fall Leadership Forum

October 20th, 2013 No comments

Each of the panels and presenters at the 2013 National Communities Council (NCC) inaugural 2013 Fall Leadership Forum offered multiple take-aways which properly applied could have been worth more than the price of admission.

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Randy Rowe (l), Gary McDaniel, Joe Stegmayer, Stephen Braun (r)

For this column, we will focus on a very focused segment of the final panel discussion – The Future of the Land Lease Business Model – which featured Randy Rowe, Green Courte Partners (GCP), Gary McDaniel of Yes! Communities, Joe Stegmayer, Cavco Industries and Stephen Braun of Hometown America.

Don Westphal commented during the discussion that manufactured housing is “….the only industry that succeeded in spite of itself.”

Joe Stegmayer commented on the importance of sales training and product knowledge.

Since marketing, image and branding where among the topics at the NCC Fall Forum, certainly Don's and Joe's comments could have easily been applied to what is often the lack of a proper implementation of marketing and sales training in our industry. Does this cost our industry and land lease communities business?

A number of Industry Voices guest blog posts last month answered that question with a strong “yes.”

The subject of national MH Industry image campaign came up near the end of the panel discussion. Cavco Chairman and CEO Joe Stegmayer stated that “We would be willing to support” such a campaign.

Randy Rowe is a long time proponent of an image building and other professionalism enhancing efforts, as is showcased in this exclusive interview, linked here.

Green Courte's Chairman underscored that ½ of a percent or somewhat more of industry new home shipment revenues could fund a campaign that would rival the size of the highly successful GoRVing campaign, which is about $18 million a year.

Gary McDaniel said he disagreed.

Such a campaign, he argued, “Won't do much for us.”

McDaniel's offered up a common argument made by those who oppose such an effort, by saying that local, community level marketing and good business practices would do more for our industry than an image building effort would do.

Yes! Communities McDaniel's went on to say that if someone wants to call our homes a “mobile home,” then “God bless them.”

“A clean, affordable and safe place to live,” said McDaniel, “rather than respectability,” is what our industry's traditional home buyers seek.

To this comment Randy Rowe dove in with the comment, that while respecting McDaniel's, “I strongly disagree.”

Rowe pointed out that just getting around the “trailer moniker is huge.” “These are great homes,” Rowe said, built in a “temperature controlled environment.”

GCP's Chairman Rowe clearly expressed his conviction that we as an industry would attract more customers including those who are financially more affluent customers by improving our industry's image.

Beyond the NCC Fall Forum thinking

MHProNews has long supported the need for enhanced professionalism, including image building. This includes sales training which GMHA's Jay Hamilton said in this guest column was crucial, combined with image building.

Drew Chairman Leigh Abrams took a position very much akin to that of Randy Rowe in his interview, linked on his name above.

While we would whole heatedly agree with Randy Rowe's position – that a full fledged image campaign has strong merit and value to build the future of land lease communities and the industry at large – the nuance noted above has an echo in Gary McDaniel's call for sound professional performance at the local level.

We'd also take the editorial view that manufactured housing doesn't have to invest 10 million or more to get some benefit from image building. Image can be improved subtly but surely and at a low cost via online efforts, which other presenters at the NCC forum pointed out.

It is precisely with that thought which motivated the launch last summer of ManufacturedHomeLivingNews.com. We are already generating leads for pros via that platform that attract customers who may not have considered the manufactured housing option otherwise.

The Industry In Focus Report on the study by NAR and Google on Why You Should Target Home Shoppers Online clearly underscores the value of doing such online image building efforts.

Sam Landy of UMH Properties fame stated in his interview linked on his name that he sees how the industry could rise to 300,000 to 400,000 shipments again. Image building is part of the key!

UMH and CU Factory Built Lending are among those early supporters for this online image building effort.

Until the industry is willing to invest millions, a small fraction of that and the 3 easy steps found on the download linked at the end of the article here would turn ManufacturedHomeLivingNews into a significant force fueling more sales, could improve our political clout and improve the image for communities and our industry at large.

It is better to light one candle than to curse the darkness. Those interested in “lighting candles” are encouraged to sound off or contact us at the number or email below. We are better off when we advance our image and professionalism together. ##

PS: Check our many Exclusive and Red Hot Featured Articles for October and see the other new stories at MHLivingNews.com too.

L. A. "Tony" KovachL. A. 'Tony' Kovach
ManufacturedHomeLivingNews.com | MHProNews.com |
Business and Public Marketing & Ads: B2B | B2C
Websites, Contract Marketing & Sales Training, Consulting, Speaking:

MHC-MD.com | LATonyKovach.com | Office 863-213-4090 

Connect on LinkedIN:
http://www.linkedin.com/in/latonykovach 

Explode your manufactured housing results with personality, events and companies marketing!

May 28th, 2013 No comments

In marketing, there is theory and then there is practical reality. “Talk can be cheap,” so we'll show you tips we've done successfully for years, and yes, you can too!

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Let's jump in and get started with events, personality and organizational marketing (EPO Marketing). We will offer actual examples and each will be followed by one of 4 key tips to online "Dominate Your Market " success using EPO marketing.

Remember, no one can guarantee an unpaid top ('organic') search result every time. But when you see how often we hit page 1 on Google, you'll know deep in your gut that these tips are for real. These searches were all done late May, 2013.

As you read this, keep in mind that Search Engine Watch stated that in December of 2012, 69.1% of all searches online were done using Google. So the screen captures below are all in Google, and were all done using an iPad (yes, with search engine algorithms, that fact matters, as do so many others).

4 Tips on EPO Marketing

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1) Get and use a blog!

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As you can see from the screen capture above (the screen capture was done using Jing, a free download), we use more than one blog. Depending on the size of your operation, you should install and use at least one blog on your website. If you don't have a website, you can actually have a website built 'that is a blogging' CMS platform.

Questions? Call815-270-0500for basic, down to earth details.

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  • Use your blog the smart way. Companies and professionals are naturally tempted to hog their own digital 'stage.' Don't hog that blog stage, share it!

We share the MHProNews 'digital stage' with a wide variety of personalities, companies, organizations and associations. See some examples below.

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Among the keys to our success is just that, “sharing the spotlight,” sharing the stage. You can do the same too. Make sure that what you do is a 'win'
for the one you cover as often as possible. There are exceptions to this rule, more on both of these topics below.

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3) Cover events! As much as possible, cover events that make sense for you and your firm. In manufactured housing, we cover national, regional and state meetings and events that we promote, speak at or attend.

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Notice that the yellow arrow above points to a website that MHPronews and the Louisville Show's website both pointed to, which increased that online registration page's SEO and web positioning.

Another important point to remember. As a rule, don't delete content. The fact that MHProNews has covered key manufactured housing events for years now helps us to dominate on those searches. The more you blog on a topic using 'white hat' SEO tactics (avoid black hat tactics at all costs), you will over time build up ever more authority in the eyes of Google and other search engines.

Remember, events are also about people. Showcase others in their role at events, when possible.

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When you are selling a home or a longer term commitment like a site or home lease, don't hesitate to 'give away' coverage of events. The audience you can build over time is traffic you want that makes the effort worth while.

For a retailer or community, you could cover state or county fairs, sports events, educational or entertainment events and more. Be creative! Share information about area events near your location. Over time, it will pay off in more traffic to your website, more traffic to your location and more business for you.

  • 3) As much as possible in your blogging, report facts and when earned, showcase others looking good.

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There are firms and people who develop a good reputation. Feature and focus on them as much as you can.

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  • 4) With controversial people or negative news, share it intelligently.

Bad news happens. Controversies occur, and some figures court it. Cover those intelligently. Stick with facts, vs emotion or opinions!

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Don't hesitate to spotlight “bad behavior” within legal and moral guidelines, even if it means some controversy for you. When in doubt, ask your attorney.

Just for Fun.

If you or your company been covered before on MHProNews, why not input your name and the words “manufactured housing” into Google. See if your name pops up on page 1 or 2 of Google on our website. (Editors Note: we use a number of URLs or web addresses, so MHProNews.com, 301 redirects to, = mhmarketingsalesmanagement.com).

EPO Marketing

EPO Marketing works. It is part of what has made MHProNews.com the runaway #1 website for manufactured housing industry trade news, well ahead of publishers who had a 20 or 30 year head start.

All of these tips – indeed, all our tips and systems – have as their foundation the belief that the professional or firm should deliver on what they promise. Give your customers exactly what your promise. Document your promises, you don't have to give more than what is in writing, but don't give them any less either.

As a bonus tip, use testimonials, like those found on MHProNews.com or on virtually every page of MHC-MD.com! Questions? Call815-270-0500for basic, down to earth details.##

PS: Check our many Exclusive and Red Hot Featured Articles for May and see the

other new stories at MHLivingNews.com too.

l-a--tony-kovachL. A. "Tony" Kovach

MHLivingNews.com=Re-Discovering and Spotlighting the MHLifeStyle

MHProNews.comMHMSM.com = Industry News, Tips and Views Pros can Use

Services:B2BandB2CAds, Proven MH Marketing & Sales Systems, Websites other Industry Solutions.

Office –815-270-0500

latonyk@gmail.com or tony@mhmsm.com

www.MHC-MD.com

http://www.linkedin.com/in/latonykovach= connect with me on Linkedin.

http://pinterest.com/latonyk/manufactured-home-lifestyle/

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Whether you think you can or whether you think you can't, you're right. – Henry Ford