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Posts Tagged ‘manufactured housing’

Who Cares?

February 4th, 2012 No comments

When I first got into the Manufactured Housing industry, I really knew nothing about it. So, the first thing I did was went and visited a retailer near me. He had 3 or 4 homes on display and I asked the sales associate to show me around. As we walked in the first home, I attempted to shut the door, but it did not close properly. The salesmen remarked, "that's a manufacturer's defect." Things did not get any better after that point. Inside the home sat some cheap, white plastic patio furniture. The marriage lines were clearly visible and the carpet was unseamed, wrinkled and buckling. Furthermore, the salesperson was unable to answer several of my questions.

As my first experience with Manufactured Housing, I will say it was quite awful.
 
About a month later, I attended the Louisville Manufactured Housing Show and saw something amazing. These homes were beautiful! They were nicely displayed and well decorated, inside and out. The quality of construction was visible from every angle. I saw what this industry was really capable of doing. I asked a lot of questions that first show, and each salesperson I spoke with answered those questions completely. It was a truly great experience.
 
Both of those experiences have stuck with me.
 
I told this story to someone not long ago and he remarked that it was because the manufacturers have so much more money to set up and showcase their homes than some retailers do. But is that the truth? Isn't one key difference between the two experiences was caring, motivation and the desire to give one's best effort? One seemed not to care (or be motivated) at all and the other cared greatly. Doing what's right may take more time, money and effort initially, but it pays off many times over.
 
Someone once said, "if we define 'good enough' sufficiently low, we'll probably meet our standards." Caring involves raising the bar to a point where the team has to stretch. Everyone, from the top down needs to buy into the product or service being offered and understand that they have a crucial role in the creation of the final product/service. Each person's individual effort when combined with that of the others involved will determine success or failure.
 
Since that initial bad experience, I've encountered a lot of people and companies that are doing it right, that honestly care and have enough motivation about their products, services and this industry. Those who care tend to get better results than those who make the half-hearted effort at merchandizing, marketing or salesmanship. Those that care understand how to showcase and promote their homes or products and how to train their staff, salespeople and service crews. In the long run, those who invest in quality at every stage of the marketing, merchandising and sales process will reap the benefits of more sales, less turnover, happier customers with fewer callbacks, more solutions and better profits.
 
If you don't care enough, who will? # #
 
(Editor's Note: We hope to see you and hundreds of other industry professionals at the 2012 Great Southwest Home Show in Tulsa, if you care enough, please stop by our booth their and say hello.)
 
post by
 
Jeff Templeton
Business Development and Advertising
 
www.MHProNews.com
www.MHMarketingSalesManagement.com or www.MHMSM.com
Innovation – Information – Inspiration for Industry Professionals
 
Office – 954-217-2571
Cell – 954-593-8897
 

 

Now That’s REMARKABLE!

January 20th, 2012 No comments

I heard someone the other day say,”In business today, you can no longer be average, you have to be remarkable.”

It’s true, but maybe not in how you may initially think. What does “remarkable” mean? I looked it up. Among the words in the definition were great, extraordinary, striking, unusual, uncommon, exceptional, phenomenal, super, unique, wonderful and miraculous.
 
Wow. How can my business be all that? There are very few companies in this world that are or have develop products that are all that. Apple comes to mind. My iPhone and iPad have changed the way I live. I have the internet, my emails, my work documents and much more right in my pocket. I find this to be remarkable. But does our industry have the “game changing” forces that technology companies have?
 
We at MHProNews.com think the answer to that is 'yes.' Manufactured Housing can be as life changing for someone seeking quality affordable housing as that smartphone can be for me or others.
 
So how do I or how does my business become remarkable? Well, think about the literal definition of remarkable. “Worth making a remark about.” Get people to think and talk about your product or service.
 
Back to Apple for a minute. People didn’t know that they needed an iPhone until Apple told them they did and then my friends, clients and co-workers told me I did. Then I got one, and I’ve told countless others and now you about it. That’s remarkable.
 
At the 2012 Louisville Show, there were some 80 exhibitors, in booths side by side, each with a different message that they hoped attendees would remember and talk about long after the show was over. To do this, each had to find a way to make their product or service remarkable.
 
Think about Apple, or McDonald's or any product or service that comes rapidly to mind. What do they have in common? Among other things, marketing and advertising! If you are a company that exhibits at a show or event, what are you doing to stay on people's minds after the show? Are you promoting yourself via a popular Business 2 Business site such as MHProNews.com? Are you making sure that the people that saw you at the Show will remember you after the show?
 
If you are marketing to consumers, are you using the latest methods? Are you attracting the most qualified buyers? If you have business development challenges you can't solve in house, are you seeking the solutions and expertise needed to solve them?
 
When you are marketing and advertising properly, it doesn't cost, it pays! Or as great automotive promoter, magnate and pioneer put it so well:
 
"A man who stops advertising to save money,
is like a man who stops the clock to save time."
- Henry Ford
 
Exposure, along with a message that resonates with your prospects is the key. Concepts, ideas, products that spread, Win. Sell it to the people who are listening, the people who care and they’ll tell their friends and colleagues. That’s how you become REMARKABLE! # #
 
post by
 
Jeff Templeton
Business Development and Advertising
 
www.MHProNews.com
www.MHMarketingSalesManagement.com or www.MHMSM.com
Innovation – Information – Inspiration for Industry Professionals
 
Office – 954-217-2571
Cell – 954-593-8897
 

 

MH Pros – Make More Money in 2012!

October 23rd, 2011 No comments

Access No Money Down Finance,

Free Sales Training, Business Building Seminars & More

 

Yes, You Can! Grow your Sales, Profits and Business in 2012 with free Louisville Manufactured Home Seminars!

 

The Louisville Show offers an unparalleled opportunity to start the new year with a positive bang. Who says? Here is one of many sample comments:

Rising Sales posted on MHProNews.com

It was great to have the Louisville Show back in 2011! It has always signaled the start of the new selling season. The spirits were high from those in attendance in 2011. I think the 2012 show will be more exciting and rewarding.” -

Knute Chauncey, Tie Down Engineering

 

At the Louisville Show you can compare products and services from some 80 plus vendors and suppliers, PLUS see dozens of new homes, all indoors!

 

With the business building seminars, you can “Learn more to Earn more!” See this incredible line up of topics that manufactured home retailers, community owner/operators and builder/developers can attend FREE during the 2012 Manufactured Home Show at the Kentucky Exhibition Center (KEC) in Louisville KY.

 

1) What's working for MH Retailers and MH Community Operators in Sales Today. Get the “Best of the Best!” in retail sales and profit making practices  learned from Top selling U.S. Manufactured Housing Retailers. Chad Carr from Rainmaker Software will be doing a recap of the best ideas presented by top manufactured housing street retailers and community based sales operators from across the country from their November 13-15th 2011 summit meeting.

 

3) The Best Third Party Manufactured Home Financing Available Today! All of the top manufactured home retail lenders will present their best programs in this workshop.  In alphabetical order, 21st Mortgage, CU Factory Built Lending, Triad Financial and US Bank will present their best finance programs as part of panel discussion on industry financing available right now! FHA Title II lenders also plan to attend. Learn what's available Today to sell more homes at your retail center, community or development!

 

Mike_Moore_2) "If you want to sell more homes, stop selling!" Creating Your Successful 'New Economy.'  Mike Moore, of MHSpeaker's Trainers and Making Customers.  Moore will explain how an adjustment in how one approaches customers will positively impact the otherwise bruised and broken customer/sales relationship.

 

4) The Best Community Financing and Refi Options Available Today! Big name lenders and community specialty mortgage brokers are planning to share their best programs available to finance or refinance your manufactured home community!

 

5) Federal Program offers No Down Financing on Fee Simple Sales! Can you really get rate competitive, no down payment, low closing cost loans legally on manufactured homes sold in fee simple sales? Thousands of Industry pros will be surprised to know that the answer is 'yes.' This may sound like a dream come true to some, but this is a real federal loan program that federal officials have tentatively committed to presenting to 2012 Louisville Manufactured Home Show attendees!

 

These seminars will be held on January 11th and 12th, 2012. Other presentations and speakers may also become available, and as plans evolve, we will update you as the information becomes available.

Kentucky_Exhibition_Center_home_of_the_Louisville_Manufactured_Housing_Show_MHProNews

Louisville is where CEOs and executives from major companies, association leaders, and literally hundreds of the 'mom and pop' businesses all come together. Here is your chance to see dozens of new homes under one roof, talk to manufacturers about your needs and compare. Some 80 service and supply firms will be there!  The Midwest Manufactured Housing Federation, Dennis Hill at Showways Unlimited and hundreds of others work hard to make this the event to start the New Year. 

You should be there.

 

Members of our MHProNews.com team and I will be there too, so I hope to see you at Louisville 2012. For more info, click here. # #

 

post by

L. A. 'Tony' Kovach
Publishers and Marketing Director
MHProNews.com & MHMSM.com
http://www.linkedin.com/in/latonykovach

Selling More Manufactured Homes

July 3rd, 2011 2 comments

Manufactured homes.  We are affordable quality housing.  This doesn’t have to be rocket science. Yet way too many in our great industry are in search of simple and effective marketing messages.

Let’s look at the cold, hard – yet amazing – facts.

Let’s stop and think.

Every month, there are over 4 million searches done for keywords such as:

  • mobile homes,
  • manufactured housing and
  • modular homes.

So why are current HUD Code shipments (read sales) at only about 4000 homes a month average?  Modular home sales are lower still.

That’s only .15 of 1% of all those searches being sold on a new home an average month. Do you see a huge disconnect between people searching for our product and the results our industry gets?

Do you see the amazing opportunity?

We do.

We can also show you how to attract and get more ‘upscale’ customers that may not be thinking about a manufactured home.  You know, the ones with good credit scores or who can pay cash for your homes, products or services.

Magnetic_Attraction_photo_by_Kathera

Magnetic Attraction. Attract the right crowd, and your sales will go up.

MHMSM.com and our associates can help you, companies and organizations like yours tap into that large potential market of MILLIONS who are already looking for factory-built homes.

We are and will be making changes and improvements in the weeks and months ahead to serve you better at MHMSM.com.  You are looking at one of those changes.

From the Cutting Edge of Online Marketing Blog, we will focus on business development topics as well as our MHMarketingSalesManagement.com business development services to companies and organizations such as yours.

When you want an insights on Industry issues, you can check in to The Masthead blog. For those of you who do not know what “a masthead” is, it has a double meaning.  One relates to publishing, the other is the ‘crows nest’ or lookout point on the tallest mast of a sailing ship.  From The Masthead blog, we will be looking at factory built housing Industry topics, from a news and commentary perspective.

So in the future, The Cutting Edge blog topics may be written by me, Tony Kovach, or by others, who will be identified on the blog post itself.  The Cutting Edge will be a marketing and sales focused blog that is here to serve professionals like you.

Are you sick and tired of poor marketing and sales results?

Are you ready to increase those results?

Then stay tuned.  Follow this blog for 90 days, and it will provide you with the tools to change your marketing, sales and bottom line results.

Get ready for the new Cutting Edge in Online Marketing Blog.

Only those interested in growing their bottom line performance and profits should check in. # #

L. A. “Tony” Kovach
To learn more about award winning, record breaking results go to:
http://www.linkedin.com/in/latonykovach

A Manufactured Housing Image-Building Campaign Can Start Locally and Now!

June 12th, 2011 3 comments

Running Out of Time?In his article A National Industry Image Campaign Discussion Starter, Editor and Publisher L.A. ‘Tony’ Kovach initiated a discussion on a nationwide campaign. That post has drawn numerous comments, all with valid points, issues and opinions. All-in-all, a great start to a conversation that hopefully will bear fruit in the form of a real campaign.

There seems to be a real tidal wave of opinion in the industry that the way out of the current sales depression is to draw new customers to the product by elevating the public perception of the lifestyle associated with manufactured housing and the quality of the homes themselves. There are other factors, but I believe that the industry’s product image is a key element.

In an earlier post in this blog, What if people thought Manufactured Housing was the greatest thing since sliced bread?, I threw out a couple of ideas to get this campaign going on a local basis RIGHT NOW!

Using the outlets provided by modern technology, a grassroots industry image campaign could be started in your local market today. Who would do it? YOU! And I submit that if you aren’t willing to start in your own backyard, don’t expect others to pick up the slack for you.

Putting the Pieces Together

“We want to go where the customers are.
Since some 80% of home purchases begin with
research done online, that is the perfect place to start.”

A national campaign may or may not ever get off the ground. But a hundred local campaigns could begin changing the public’s perception of the manufactured housing industry whether or not the national campaign ever sees the light of day.

What are the tools for this local campaign?

  • Your blog
  • Your Facebook Fan page
  • Your Twitter account
  • YouTube
  • Your email subscriber list

This doesn’t mean you should abandon traditional marketing methods that are working for you. But if you have traditional methods that are bombing, put them out of their misery and spend the energy on things that do work.

Oh, that national campaign – even if it gets going, it will be a while before the organizational elements are put into place and materials are produced. Do you really have the time to wait?

Newspaper and Yellow Page ads will not change how the public perceives manufactured housing. At least, they haven’t so far. But the interactive media mentioned above can, especially if you can get your satisfied customers involved.

Head on over to What if people thought Manufactured Housing was the greatest thing since sliced bread? and re-read the Blog It! list.

Start getting lifestyle images and videos of your best homes, residents and community activities, whether you are a community, retailer or installer. We’re all in this together. Get the subjects permission to use the material. Then, USE IT!

Nothing sells a lifestyle better than those living and enjoying it.