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Posts Tagged ‘human nature’

The Bad News

April 3rd, 2013 No comments

Bad news often travels faster than good news. For the media, “If it bleeds, it leads!” Your team mates may be the first ones to toss you under the bus, even if you've done good things (sometimes, especially because you've done good things).

People talk about CYA for a reason, because they know the 'bad news' drill.

Perhaps it is just part of our human nature, but the reality is that you can't please everyone and thus have to work harder to make a good reputation for your business. In the internet age, you can get torched by anonymous emails, or websites placed online for the very purpose of torching another. Online ratings (1 to 4 stars, etc.) also make it easy for people to dish out less than kind (or fair…) feedback.

So dealing with “Bad News” means you have to supply your residents, your customers and others with a steady supply of Good News!

In the age of micro-blogging – which includes, but is not limited to Twitter or Facebook – it is interesting to note that some say the trend in marketing may be back towards longer content, especially if it sports graphic images and the message is focused on your target market's interests. The Dan Kennedy marketing crowd would not be surprised by this trend.

If you have a website, but don't have a blog, the short answer is 'start one!' Blogging done correctly enhances your website's SEO (Search Engine Optimization). Blogs are a handy way of getting and sharing 'good news' with your target audience.

Sharing Good News

For those who already have a website, there are lots of blogging plug ins available (just Google blogs, blog software, blog plug ins), along with third party hosted blogs, etc. If you want to hire installing a blog onto your website or need a new or updated website, there are companies like our webtech division that do that for others.

Not a writer?

If you aren't a writer, consider hiring one part time or by the article.

Another approach is to invite guest articles by knowledgeable or respected people in the field. Our Industry Voices Guest blog has had some 200 articles submitted, which is more than one a week on average since we launched it.

A third approach can be to use more photos or videos – that you can post on YouTube – as a primary or major means of communication for your blog posts.

When you share news – good news – to your readers/visitors, you can do so in short messages, long or in between. Some of the keys for successful blogging include, but are not limited to:

  • Consistency. If you set out to blog once or twice a week, stick with it! Don't start out great guns, and then falter.
  • It takes time to build your audience. Again, persistence and consistency are keys for long term success.
  • Use the SEO and Tag functions build into your blog, see below.
  • Accuracy in SEO and Tags. Don't put keywords or tags into the SEO portions of your blog post that don't apply. Below you will see an example of the keywords/tags used in an article on Industry Voices. Everyone of those key words were used in the article it was associated with. That makes the article's keywords/tags relevant. Relevance over time will enhance your blog – and website's – SEO and 'authority' with the search engines.

tags_for_Marty_Lavin_interview-posted-mhpronews-com-cutting-edge-blog

If Bad News Hits You

What if truly bad news hits you and your business? If you've established a blog, you now have the ability to respond to it. You can say what the 'bad news' is and then give it your side of the story in a way that doesn't cross any boundaries.

Today, blogging has become part of the 'alternative media.' Some reporters and writers have 'made it big' by blogging. As a rule, those success stories focused on putting out quality work and doing so consistently.

For the success stories where blogging was used to help build a business, there are thousands of examples of businesses using blogging to grow. MHProNews.com is in these both of these groups, so we are living proof that blogging can and does pay off when you do it properly.

But don't take my word for it. When it comes to blogging, take Nike's advice: “Just do it.” ##

PS: Check our many Exclusive and Red Hot Featured Articles for April and see the

other new stories at MHLivingNews.com too.

l-a--tony-kovachL. A. "Tony" Kovach

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Whether you think you can or whether you think you can't, you're right. – Henry Ford

Fear

July 18th, 2012 1 comment

Fear is in the name of a rock band. Fear is at the heart of the horror movie genre. Fear is the name of a Cape and a River in North Carolina. But for the purposes of this column, fear is a human emotion and is one of the Five Motivators; one that savvy marketers should carefully and thoughtfully use.

Fear possed in MHMSM

Books could be written about the use of fear in marketing and sales. Fear can be used as a bold attempt at manipulation. But fear can also identify something real that can benefit the target audience; an example might be that you teach a child to be cautious around the fire of that gas stove, because failure to do so is dangerous.

Fear can be used by itself, or it can also be used in tandem with the other 5 Motivators.

Fear can paralyze, so as a marketer, caution is warranted. Fear can be used with humor, an example will follow at the end of this column. Fear can also be used to scare someone into action.

Fear may be morally neutral. It can also be bad or good. So fear can be used properly or it may be abused or misused. For the record, we do not advocate an abuse of the Fear motivator for our clients. At the same time, one would be foolish to overlook a reality of human nature, right? If you have doubts where the lines are or how to use fear properly, please, call a professional.

The more you know, the more you can use what you know, the more you can grow.

There are different levels of fear. You can be scared to death by some thing or some one. There is also the insightful maxim that:

"The fear of loss can be greater than the desire for gain."

Let's look at that maxim for a moment.

Fear is used routinely by lenders and loan brokers, as an example. What, you may say? Absolutely, let me prove it to you.

When you tell your audience – via advertising or one-on-one in person – that "rates are at historic lows, hurry and get those rates locked in or you could miss out." Guess what? That is an example of the use of fear in communication. “Don't pay more for your loan, hurry in while rates are low, because you can pay less now and for years to come.”

Let me segue for just a moment to another obvious but all-too-often-overlooked fact.

Politicians de facto use marketers. When we see a candidate's campaign say, "If you elect that person, horrible things are going to happen," that's an attempt at the use of fear in politics. Don't get me wrong. The threat – and thus the motive for fear – may be real! Or the effort to create fear may be a mirage or fantasy. So it is up to us to use our God-given reason to discern and apply the defense to irrational fear; to see if there is 'logic' behind the fear, or not.

As someone who has taught management as well as worked with sales professionals for decades, let me say that fear can be a good thing. There are times when we should 'be afraid' of a consequence. WWII is a historic example. When Japan bombed Pearl Harbor, having watched the Japanese roll across parts of the Pacific and the Nazis roll across much of Europe, we needed a healthy fear in America to push us into action. What other option did we as a nation have? Surrender? Never!

So fear can goad us to act when it is in our best interest to do so.

I will invite you back another time for another look at the five motivators. We may dabble more with the fear topic from time to time too.

Don't be afraid to call or email Tony or myself. Don't be the last community, retailer, builder, lender, supplier, service provider or developer in your market to use the powerful tools we have to offer…

…remember my promise above to use fear with humor? 😉 Are you scared yet? ##

Posted for

Tim Connor
Marketing & Sales,Website,AdvertisingMHSpeakerTrainer-Manager
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