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Posts Tagged ‘direct marketing’

Earn $43 for each $1 invested? Manufactured Housing, You and Email Marketing

June 6th, 2014 No comments

Be it business to business (B2B) or business to consumer (B2C), email marketing is a very important part of staying in touch and generating business.

Building an email list takes time, and effort. That translates into costs. But are the costs worth it?

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Frankly, as the it is a TOTAL no-brainer!

The Direct Marketing Association provided the statistic above, but IMHO, that is way to LOW for much of the manufactured housing industry!

Let's do some quick math. You are a retailer or MHC that sells homes. Or you are a lender, and want more good loans. One lead that 'cashes' is worth years of the modest cost for an email marketing program!

First, you hopefully are using a CRM system – please see this article by Brad Nelms on that topic –

http://MHProNews.com/home/featured-articles/june-2014/117-marketing/7683-you-your-manufactured-home-business-your-image-and-bottom-line

Next, hopefully you have a great website, if not, look here:

http://MHProNews.com/home/featured-articles/june-2014/117-marketing/7671-does-it-really-matter-who-you-use-to-build-a-manufactured-or-modular-home-industry-website

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Third, with a good database/CRM nested on a good website that attracts and keeps new customers coming in, you'll get an pretty darn automated system that can keep your clients informed!

Fourth, You have to offer them something they want to know about, of course.

In our case, here at MHProNews.com, we offer Industry News, Tips and Views Pros Can Use. People have learned that using our email news updates is a time saver and keeps them informed.

Translation: our emails save and/or makes MHPros money. And it is free.

You should do something similar with your clients. Need a hand? Give us a call.

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BTW. If you haven't been added to our NEW and IMPROVED emails, here is how they look, scroll all the way down the a single issue in moments, scan the headlines you like, click on the articles you like.

If you aren't on our emailed update system – many keep track of all the big and less obvious things too that are going on in MH using our emails – sign up in seconds here.

mhpronews.com/subscribe

Do the math. One home sold, one site filled, one new client, could be worth years of payback. Is email marketing worth it? As they say in Wisconsin…

Youbetcha. ##

L. A. "Tony" KovachL. A. 'Tony' Kovach ManufacturedHomeLivingNews.com | MHProNews.com | Business and Public Marketing & Ads: B2B | B2C Websites, Contract Marketing & Sales Training, Consulting, Speaking: MHC-MD.com | LATonyKovach.com | Office 863-213-4090 Connect on LinkedIN: http://www.linkedin.com/in/latonykovach 

Dare to Compare! Banner Ads vs. TV or other Media

May 9th, 2014 No comments

Last year, Ben Kunz – Vice-President of strategic planning at media agency Mediassociates penned a column in Digiday called, “In Defense of Banner Ads.” Kunz opened with a pithy set of points:

If you believe banners suck, you’re not alone. The poor things are so disparaged that the entire digital industry has repositioned them as display advertising to wipe off the banner stigma.

But the truth is, banner ads work just as well as most other forms of media, which is remarkable given their small size, surrounding clutter and creative limitations.”

In fact, some of Kunz's findings make banner ad results better than most other forms of media, and of course, can be more targeted and thus at a far lower cost.

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Compare to TV

“Nielsen, the typical U.S. consumer is exposed to 4 hours and 38 minutes of TV a day, about 40 percent of which is commercial time.” Kunz points out that with that giant screen, the response rate is still only .05% for TV. The average consumer sees about 6,600 commercials monthly.

Compare to Radio

The typical adult in the U.S. listens to 1 hour and 23 minutes of radio daily, 2,500 minutes a month, and at 15% of radio being commercials, that's 750 thirty second spots a month. Results?

.013 percent.

No wonder they repeat those toll-free phone numbers, over and over, and over…

Compare to Billboards

Kunz used NY Suburbs in his example, here are his numbers: “…$320,000 for 26 large 14-by-48-foot billboards (for a 50 GRP level). That provides 28.2 million impressions a month.” Response rate? 0.03%.

And Banner Ads?

Kunz states that Facebook ads were running .03%, and that the Direct Marketing Association and Google uses a range from .03% to .09%, with .07% being tossed about as 'typical' by others.

The bottom line is that banner ads would meet or beat TV, radio and billboards.

In an operation such as MHProNews.com, there would be no way to cover the nation with as many manufactured housing industry professionals other media for anything like the low cost of our banner ads.

So while all reports suggest that CTRs (Click Through Rates) stabilized at a lower level than they were some years back, they still compete very well with other forms of media, so sayeth Ben Kuntz!

DC Marketing Pro

Brooke Jordan in DC Marketing Pro, gave her 5 reasons for using banner ads.

1) “…Regardless of measured click-through rates, banner ads still create a favorable attitude toward the ad due to repeated exposure.” (Journal of Consumer Research)

2) Research shows that consumers engage with banner ads more than TV or outdoor ads.  Banner ad CTRs average at 0.07% (Digiday).  TV response rate is 0.05%, according to Nielsen. Outdoor has a 0.03% response rate (Digiday). Radio, which lacks the visual component of the other three media, has a response rate of 0.13% according to Arbitron.”

3.) “Banner ads have the ability to hyper-target by age, lifestyle, and geography better than most other mediums.  Maybe that’s why eMarketer projects the top five sellers of display advertising to generate $18.6 billion in the U.S. alone in 2013, a 20 percent increase from 2011…” 

4) “Video and display advertising are effective at driving a significant lift in site visitation and SEO, even in the face of minimal clicks on ads. (comScore)”

For me – and for most of you – the real hitter was Brooke's point number 5!

5) “It’s all about ROI.  Marketers continue to pour billions into banner ads due the sheer scale and efficiency.  Low CPMs, compared to other media, mean that marketers can afford a high volume of impressions at a relatively low cost.  When you combine the business generated directly by clicks with the “collateral damage” that occurs beyond the click, most advertisers find the investment is worth it.” (Bold emphasis added).

In yet another study, Smartinsights claims CTR rates are around 1 per 1000 impressions.

When Jordan was talking about the “collateral damage,” she is using that as a humorous, positive euphemism for “impressions.” An impression is defined by Wikipedia as:

“An impression (in the context of online advertising) is a measure of the number of times an ad is seen, whether it is clicked on or not. Each time an ad displays it is counted as one impression.”

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In a recent 90 day campaign for a client, we generated over 1.5 million impressions and some 900 click throughs. More important to the client, they grew their outcomes by 14.7%, which made it a good investment.

The exact record of their campaign results: 1,566,675 impressions and 946 click throughs.

A longer term client, the MMHF working with Show Ways Unlimited and the Louisville Manufactured Housing Show, gave us a historic performance track record and testimonial, linked here.

Impression Gold?

Ad-Mays in a report on impression-based advertising stated the following:

  • 52% of Internet users actively respond to banner ads.
  • While 31% of users click on the ad immediately, a large percentage conduct searches for the brand or product, visit the company’s website, or respond through social media. This can be termed “the Silent Click.” 
  • The Online Publishers Association found that after viewing a display ad there was a 50% increase in brand name searches after one week, users spent an average of 12 minutes longer viewing the website, spent 10% more money and higher income audiences were attracted.

The bottom line? Banner ads work and both CTRs and impressions deliver great value. This is why the market is booming!

Looking for a great way to reach the business to business (B2B) market for manufactured housing? Based upon the both external and internal studies, you'd be hard pressed to find a better value that the banner ads, impressions and related campaigns we can create for clients on MHProNews.com. ##

L. A. "Tony" KovachL. A. 'Tony' Kovach ManufacturedHomeLivingNews.com | MHProNews.com | Business and Public Marketing & Ads: B2B | B2C Websites, Contract Marketing & Sales Training, Consulting, Speaking: MHC-MD.com | LATonyKovach.com | Office 863-213-4090 Connect on LinkedIN: http://www.linkedin.com/in/latonykovach 

Scent of a Woman

May 10th, 2013 No comments

al-pacino-credit-in-scent-of-a-woman-.posted-on-mhpronewsJPGWe aren't talking about the Al Pacino movie, or even the glories of women and their many perfumed scents. What we will discuss is the thought behind William Shakespeare's famous phrase, "A rose by any other name would still smell as sweet."

Let's see the two paths manufactured housing pros need to consider and implement in order for us to achieve our new home sales potential.

What's in a name?

There are many words that all mean "woman," and many that are used accent her scent delightfully. But some terms used are crude and rough, not fitting to be used to describe a lady in polite company.

By analogy, there are many names that all mean factory-built home. But some of the names used are derogatory, outdated and crude; not flattering at all.

We as manufactured housing professionals ought to realize that what's in a name truly matters. Which would you rather own:

  • A modern manufactured home,
  • A mobile home, or
  • A trailer house?

Using the right name (terminology) at the right time may yield a more fragrant 'scent' to a qualified prospective customer, and thus more customers who are able to pay cash or who have good credit.

You better believe that the person capable of buying a residential style HUD Code Manufactured Home would not be nearly as interested – or may completely reject! – the notion of buying a "tr–ler house."

As the definitions provided by Texas manufactured home retailer, Frank Woody, linked here, a manufactured home is NOT a mobile or the T-word.

Now, let's acknowledge that the term 'mobile home' is used more online than manufactured home, and is thus useful as "Google bait."

That said, there are ways to get that SEO (Search Engine Optimization) benefits, without demeaning what should be the image of our quality, appealing home product!

Direct and Indirect Term Marketing

Many understand direct terminology marketing and use it daily.

Direct marketing term marketing is when you describe the homes you sell under a label like manufactured home. This is the most common kind of marketing in our Industry, and is not to be ignored, because some people want what we sell.

This is the concept behind the MHVillage approach. The success of their platform is clearly shown by their ability to attract over 42,000 visitors daily.

That group seeking a manufactured home (…or mobile home, or a tr–ler house) is roughly 15% +/- of all housing customers.

It is also common that many (not all…) of these shoppers seeking a 'mobile home' have sub par credit. Regardless, thousands of homes are being sold this way monthly, so we should not ignore this method!

Nevertheless, let's look at a different, often overlooked path to increased total housing market penetration to drive more sales success.

Attracting the higher-end Cash and Good Credit Customers

saddle-brook-farms-posted-on-mhpronews-com(2).jpgThen there is a second group of marketers, that drops the "manufactured housing" or "mobile home" terminology phrases from their vocabulary. If you have a high end location, you just call your homes, homes.

By doing so, you've now opened up your market to acceptance by the other 85% of the population's tastes.

Change your use of terms, and you improve your client base. Theory?

Nope. We do it for clients, but we are not alone.

Look at appealing Saddlebrook Farms near Chicago, IL as a 1400 filled-home-sites example of the success such a process can enjoy.

 

hi-tech-housing-credit-saddle-brook-farms-posted-on-mhpronews.JPG     hi-tech-housing-credit-saddle-brook-farms-posted-on-mhpronews.JPG

Having the chutzpah – and wisdom! – to define yourself and go after a more upscale client is part of the core of this successful concept.

This vision is defined inside and out by offering residential style examples of a quality lifestyle. There is an absence of the 'mobile home-ish' look at this appealing Gray's Lake IL land-lease community.

But what about 2 or 3 star locations?

Doing a process like this at a 4 or 5 star property that uses ground sets or mimics it with appropriate foundation enclosures or landscaping makes sense. But what about the 2 or 3 star properties, which in many markets are far more common? What do you do when you have pre-HUD Code, metal on metal, 1960s or 1970s model homes sitting next to vinyl- or hardboard-sided homes with shingle roofs?

We've pulled that off too with operations we've done this with, but it takes a much more savvy approach that uses indirect term marketing. It takes a trained professional who can engage a caller one on one, talking them past preconceived or false notions about modern manufactured homes.

This is a creative, free enterprise solution to selling homes that also attracts more customers with cash or good credit.

Combing an indirect terminology marketing process with a solid professional sales process that is customer friendly can make once struggling locations roar back to life.

Using parallel paths

MHLivingNews.com is the start of a direct approach at myth busting that can grow the sales of customers in markets where this resource is put to work. See this link for more details:

Start Your Free Manufactured Housing Image Campaign Here

At the public focused site linked from the above, we can showcase appealing homes, videos, facts and image building information. Properly used, this can have a positive impact in your market(s).

But combining indirect term marketing with the correct sales process will drive more customers with cash or good credit to the locations – like yours?! – that have the wisdom and discipline to use it. Learn more at this link:

Giving Good Phone

A rose by any other name would still smell as sweet. The Scent of a Woman. And the appeal of quality, eco-friendly affordable homes. This process is not for the lazy, nor for the mere order taker. This is for the professional who is ready to learn more to earn more!

Once you or your team learns this system well, it becomes as easy as an other habit. Some mistakenly think that habit is a nasty word, not so. habits can be good, bad or neutral. In fact, a new, good, healthy habit formation is the essence of what we do. ##

PS: Check our many Exclusive and Red Hot Featured Articles for May and see the

other new stories at MHLivingNews.com too.

l-a--tony-kovachL. A. "Tony" Kovach

MHLivingNews.com=Re-Discovering and Spotlighting the MHLifeStyle

MHProNews.comMHMSM.com = Industry News, Tips and Views Pros can Use

Services:B2BandB2CAds, Proven MH Marketing & Sales Systems, Websites other Industry Solutions.

Office –815-270-0500

latonyk@gmail.com or tony@mhmsm.com

www.MHC-MD.com

http://www.linkedin.com/in/latonykovach= connect with me on Linkedin.

http://pinterest.com/latonyk/manufactured-home-lifestyle/

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Whether you think you can or whether you think you can't, you're right. – Henry Ford

How To Sell Homes Online

November 30th, 2009 2 comments

Selling Homes OnlineOne question I get all the time from dealers and sales persons of factory-built homes is “how do I sell homes online?” I get the same question from Community Managers, Realtors® and investors. The answer may not be the one you’re looking for.

Read more…