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Posts Tagged ‘comment’

How to Sell More Manufactured Homes

March 12th, 2014 No comments

The Cutting Edge of Marketing and Sales blog is not about industry politics, as interesting or important as some find that issue. Rather, as the name implies, it is about selling more homes. That happens when you get and stay focused on Marketing and Sales, without ignoring the political or other matters that impact your business.

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Mid-to-Large Organization Structures

In a number of mid-to-large organizations, you'll find under various titles, marketing and sales management roles.

A common problem in manufactured housing industry retail and community operations is that there is so much reporting and paperwork, that the core functions that produce more sales are often overlooked.

Don't get me wrong, it isn't that paper work, budgeting, pipeline reports etc. aren't needed. They are. But if much of the reporting can't be delegated to an assistant to assemble and collate, then is it a surprise when sales potentials are not being met?

Outside contract experts and consultants can often fill a core needs that compliments that of the salaried staff.

Outside consultants also have the benefit of 'new eyes.' It is common for staff people to simply accept what is, while an outside consultant can come in, ask questions, and reveal missed opportunities, lower costs and also drive more business.

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What many find surprising, is that the consultant may be less costly than hiring an additional salaried staffer and return a solid ROI that can:

  • reduce interest costs on inventory that otherwise ages
  • improve marketing results
  • increase sales
  • improve customer satisfaction
  • advance staff training

and much more.

Even when a consultant is called in for a 'look us over, and give us your thoughts,' that too clearly has value. It can be helpful to get an independent viewpoint on procedures, inventory, CRM and much more.

Separation of Responsibilities

In a large enough organization, in the volume automotive model, you separate duties into specialized areas. At a volume auto retailer, the sales professional is not expected to put the financing together on the deal. That's the F&I person's job. Sometimes even 'closing' the initial deal – before it is written up and goes to F&I – is a tag-team between the sales manager and the sales professional.

While I don't want to push the analogy too much (because there are so many things our manufactured housing industry must do differently than auto dealers do), other aspects of the car dealer model also needs to be considered for these reason.

The:

  • auto-detailing,
  • make-ready,
  • advertising
  • and other aspects of running a volume car center is not the responsibility of the sales pro.

A volume auto dealer may also:

  • have used and new car specialists – and in some auto sales structures – if a client is with a use sales person and ought to be with a new car guy (or vice-versa), you hand that customer off to another specialist, you don't cross those lines yourself.
  • Outside sales trainers are routinely brought in to shake things up, and it routinely yields more sales and thus more income.

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The outside trainer is no 'threat' to the sales manager. If both are true pros, they collaborate!

From time to time, I like to refer to a comment shared by Jay Hamilton, currently the Executive Director of the GMHA, but previously a manager with Fleetwood Homes. Please see his commentary, Investing in the Future of Manufactured Housing.

There are those who say investing in sales training is a waste of time, due to turn over. But some studies indicate that the more trained a person is, they last longer, produce more and tend to be more loyal to the company who trained them.

Let me finish with a question that Tim Connor likes to ask. What do your lost sales opportunities cost you? If you are an MHC operation, what do your vacancies cost you?

When you do the math, good marketing and sales doesn't cost, its an investment that pays.

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For details, please click the link above. ##

L. A. "Tony" KovachL. A. 'Tony' Kovach
ManufacturedHomeLivingNews.com | MHProNews.com |
Business and Public Marketing & Ads: B2B | B2C
Websites, Contract Marketing & Sales Training, Consulting, Speaking:

MHC-MD.com | LATonyKovach.com | Office 863-213-4090

Connect on LinkedIN:
http://www.linkedin.com/in/latonykovach 

Can Anyone Anywhere build the next Google?!

November 22nd, 2013 No comments

Vivek Wadhwa recently posted a column on LinkedIn with the provocative headline, Anyone, anywhere can start the next Google. Wadhwa is a “fellow” at the Arthur & Toni Rembe Rock Center for Corporate Governance at Stanford University.  Let's review some of his thoughts before commenting.

"A common excuse that entrepreneurs make for not being able to innovate is the lack of venture capital in their region. They argue that because investors are not ready to take a risk, they can’t succeed. Policy makers all over the world make the same excuse. So did legendary Indian entrepreneur Kiran Mazumdar-Shaw in a Linkedin post about “why India can’t produce a single Apple or a Google”."

"Access to venture capital may have been a problem as recently as a decade ago, but is no longer an inhibitor. The cost of developing world-changing startups has dropped dramatically. With the exponential advances in technologies such as computing, storage, and sensors, entrepreneurs can do what only governments and big research labs could do before: solve big problems."

"When Google was founded in 1998, for example, the DEC AlphaServer 8400, a minicomputer with the same processing power the iPad enjoys today, cost close to $1 million. Storage necessitated installing a server farm and rack upon rack of hard disks. It cost millions of dollars to start a technology company. Today, anyone can buy computing power and storage for practically nothing from companies such as Amazon and Google. The iPhone 5S is more powerful than the Cray supercomputers of yesteryear—which the U.S. placed tight export restrictions on. Today we carry supercomputers in our pockets and use them to check e-mail and make phone calls every now and then."

"It cost more than a billion dollars to sequence a full human genome a decade ago. It costs less than three thousand dollars to do now. Soon it will cost less than a cup of coffee. Genome data are available from millions of people already; soon this will be in the billions. Anyone anywhere can now write computer code that compares one person’s DNA with another; learn what diseases people with similar genes have had; and analyze the correspondences between genomes and the effectiveness with which different medications or other interventions have treated a given disease."

"The same advances are happening with sensor-based devices. Sensors such as those in our iPhones cost tens of thousands of dollars a few years ago but now cost practically nothing. They are allowing us to build devices to monitor our health—so that we can prevent disease and dramatically reduce health-care costs. Entrepreneurs are building iPhone apps that act like medical assistants and detect disease; smart pills that we swallow in order to monitor our internals; and body sensors that monitor heart, brain, and body activity. Sensors are also being used to monitor soil humidity, pressure in oil pipelines, and traffic patterns. These are available to Indian entrepreneurs as readily as to scientists in U.S. research labs."

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"One device that I recently tested is by Alivecor. The prototype that Alivecor gave me worked with India’s $40 Aakash tablet. It provides the same information as expensive EKG machines do, and the data can be uploaded to the cloud and analyzed by software."

"An entrepreneur I know in Chile also built a water sanitization system that can help reduce the incidence of disease caused by waterborne viruses in the developing world as well as in the developed world. Alfredo Zolezzi’s $500 Plasma Water Sanitation System does what even the most expensive water sanitization systems don’t—kills 100% of the bacteria and viruses in water. This device can help save the millions of lives that are lost because of unsanitary water. It could also earn billions in revenue. Zolezzi built this with a small team in Chile—with no venture capital."

Wadhwa narrative of modern successes goes on, but you get the point.  

Millions of professionals in all industries and careers – including tens of thousands in MH – are limiting themselves through their thoughts, words and actions.

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This is what Zig Ziglar famously and insightfully called 'cooked in a squat.' 

Do you know someone doing the same things the same as they did 10 years ago?  Chances are good, they are limiting themselves when they do so! ##

PS: Check our many Exclusive and Red Hot Featured Articles for November and see the other new stories at MHLivingNews.com too.

L. A. "Tony" KovachL. A. 'Tony' Kovach
ManufacturedHomeLivingNews.com | MHProNews.com |
Business and Public Marketing & Ads: B2B | B2C
Websites, Contract Marketing & Sales Training, Consulting, Speaking:

MHC-MD.com | LATonyKovach.com | Office 863-213-4090

Connect on LinkedIN:
http://www.linkedin.com/in/latonykovach 

Leaving a Comment on MHMSM Using Disqus

April 4th, 2010 No comments

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