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Posts Tagged ‘associations’

Common Sense Will Spur Manufactured Housing In Your Market!

June 17th, 2016 No comments

Let’s state the obvious – advancing the MH industry and your place in it – Its all about good, persuasive storytelling.

This isn’t something we just preach – in collaboration with others in operations like yours – we’ve been practicing it for years.

 

 

Notice how each of these stories advances the MH industry, as well as those specific people and operations in the story?!  Notice in the story below how we correct the misguided notion that a modular builders should trash the HUD Code, or vice-versa.  Each needs to be properly respected, tell the facts well, and both will grow.

 

 

We also feature state and other associations doing good work, which helps promote the professionalism and success of our industry.  

 

 

We feature national issues that harm consumers, businesses and those associations which are working on their behalf.  Notice how this next article and video corrects so much of the errors that the Seattle Times/BuzzFeed/Center for Public Integrity and the PBS NewsHour and others have promoted?  

 

 

Some people think that mobile homes of yesteryear have to be thrown under the bus for manufactured housing to advance.  Nonsense!  What has to happen is good storytelling. Those mobile homes have for decades – and many still do – serve millions well.  Celebrating the good, while tackling real issues – that’s how MH advancement takes place.  

 

 

The next story is one that showcases how an engineer – one who owned a conventional house, and also lived for a time in a mobile home, embraced today’s residential style manufactured home.  Think that makes for a good story?  You bet!

 

 

We could go through dozens of examples like these. In every case, those featured in the report can benefit, but also the industry at large benfits.  This is how mutual victories takes place.  

 

 

Recent reports (examples, like from a manufacturer and a community we’re working with) reflect their sales growth.  We can’t divulge private info, but we can share what they have publicly, like this example here, where a happy client is urging others to do the same as they are doing – and benefiting from.  On LinkedIn, we have hundreds of endorsements, because those who apply what we do benefit and see the value.

 

 

This storytelling method isn’t instant or easy at first,it requires planning and good execution. But it is the proven path that other industries and businesses have followed for years.  

The sooner and better you do this too – hopefully in concert with us, because no one else has the same kind of MH industry promoting MHLivingNews.com and MHProNews.com platforms – the sooner and the better off you and your business will be.

ModularVsManufacturedHomesGoogleSearch-postedCuttingEdgeBlog-MHProNews-

Thousands of mainstream media websites have picked up ‘good news’ stories about manufactured homes, modular homes, and mobile home living published on MHLivingNews.com. Of course the public will read, see and increasinly over time, be positively influenced about our MH industry.

And while clients benefit more, the industry at large benefits too. That’s what good storytelling looks like! This approach is fair!  This method is so honest, common sense and this is what mutual victories looks like! ##

LATonyKovachPresentingIndustryMembers-MHProNews

Tony is the most widely known and respected MH marketing services, video producer and industry consultant, as well as the top MH sales trainer in the U.S.. He and his team publish MHLivingNews.com and MHProNews.com. He is the host of the popular Inside MH Road Show video series.

By L. A. “Tony” Kovach.

Managing Member of LifeStyle Factory Homes, LLC.
Publisher of MHLivingNews.com, MHProNews.com and Inside MH video series.
MHI member, MHI Suppliers Division board member.
Consultant and service provider to the MH industry.

Office 863-213-4090.
Connect on LinkedIn –
https://www.linkedin.com/in/latonykovach

Publisher – MHLivingNews.com and MHProNews.com

It’s #1! Get our industry leading, free, Twice Weekly emailed news, tips updates (our emailed Newsletters look like this) – sign up free in seconds at MHProNews.com/Subscribe. 

What Avis, Hertz, Budget and National Rental Car Companies can teach Manufactured Housing

October 26th, 2013 No comments

A recent client-connected trip took me to Phoenix's Sky Harbor airport, so my travels also took me to what looked like their new rental car center. All of the major rental brands were there – Avis, Budget, Hertz, National – plus some that you seldom see or were new to me, such as Fox, Payless and Sikt.

What they all had in common was they were sharing this new, centralized, clean and appealing facility. But doesn't that happen in many airports from coast to coast? Don't we see rental car companies – competitors! – gathered near a location, all side by side?

Why would competitors do that?

Good question, let's look at a few reasons.

  • Easier for customers to find the location
  • Shared (read lower cost, more effective) marketing
  • Shared (lower cost) overhead for this kind of quality facility, which provides a…
  • Better customer experience.

Lessons for MH?

Something similar happens at trade shows, such as the approaching 2014 LouisvilleManufacturedHousingShow.com.

But most trade shows are only a 2½ day event. Where is their a similar cooperative effort the other 362½ days of the year?

The National Association of Realtors (NAR) and Google study, downloadable from the link below, showcases that some 90% of home shoppers are doing some or all of their shopping online. Some research puts that number at 94%, but either way it's high!

http://www.MHProNews.com/home/industry-news/industry-in-focus/6318-why-should-you-target-home-shoppers-online

show-me-the-money-louisville-show-com-(c)2013-manufactured-home-pro-news-.JPG

Manufactured Home Retailers, Communities, Lenders, Builders, Associations and Suppliers/Vendors of all kinds can each benefit from the obvious concept of having an image/educational web portal that can mimic in cyber-space at a very low cost what the rental car companies do.

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The new ManufacturedHomeLivingNews.com has started what time will reveal to be an important step forward for our industry. Attend the free seminar at the 2014 LouisvilleShow.com, to see how YOU can benefit – free or at a low cost – from this ever more popular resource.

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The lessons for manufactured housing from the rental car example are clear. We could sum it up with this acronym, T.E.A.M. = Together Everyone Achieves More. ##

PS: Check our many Exclusive and Red Hot Featured Articles for October and see the other new stories at MHLivingNews.com too.

L. A. "Tony" KovachL. A. 'Tony' Kovach
ManufacturedHomeLivingNews.com | MHProNews.com |
Business and Public Marketing & Ads: B2B | B2C
Websites, Contract Marketing & Sales Training, Consulting, Speaking:

MHC-MD.com | LATonyKovach.com | Office 863-213-4090 

Connect on LinkedIN:
http://www.linkedin.com/in/latonykovach 

Manufactured Housing Institute – Suppliers Division – Product Placement Project

October 6th, 2013 No comments

At the Manufactured Housing Institute (MHI) annual meeting, the Suppliers Division voted in favor of doing a creative MH industry image building project that would use Product Placement in videos.

Video is hot online. The number two search engine right behind Google is YouTube! You can find YouTube videos on seemingly countless subjects. The MHI Suppliers Division vote was a strong endorsement for using a spin-off of an idea Eddie Hicks suggested here on MHProNews some years ago.

Here are the basics of the concept:

A volunteer committee – including newly elected Suppliers Division board member L. A. 'Tony' Kovach as a point man, with support from MHI's Lois Starkey and Cheryl Beard – will reach out to state associations with the idea of identifying the following:

  • A school of performing arts (likely a college or trade school, but might be a specialized high school) for volunteers who would like experiencemanufactured-home-community-by-lake-credit-wikicommons-posted-on-mhpronews-com.jpg at doing video projects that would involve acting, filming and editing.
  • Short stories would be scripted ("story boarded") that would favorably use manufactured homes as an important element in each video.
  • Drama, humor, "reality," "news," "documentary" or other forms of story telling could all be used. The common element would be to showcase the appeal of manufactured home living in a favorable light.
  • For example, it might include a story or report set in a development or at a manufactured home land lease community, inside a real home in an appealing neighborhood.
  • Even one star communities could be showcased favorably compared to other older, low cost housing options (example, older apartments) by taking a positive spin on story telling and product placement.
  • Sponsors would be identified who would support the modest costs of the project.
  • Besides placing the videos on YouTube or a site like Vimeo, the videos would be embedded and showcased on the ManufacturedHomeLivingNews.com website for distribution and promotion.
  • A YouTube Channel would be created for this project.
  • Additional industry volunteers who would like to serve on the Product Placement Video Project committee to advance this effort would be welcome.
  • As the project advances, other MHI divisions or factory built housing industry corporate involvement would be welcome.

It should be noted that this is the start of a work in progress, and the ideas above can easily be adapted at this early stage. So NOW is the time to get involved!

By creating mutual victories for all involved, quality engaging videos could be created that would showcase our industry favorably while providing practical, real world experience for the performing artists who would volunteer. Once produced, those videos can be used for many years to come.

Should we identify more than one school, contests might be held that would award some recognition to those who did the best in some category, a manufactured housing video version of the Emmy Awards.

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Who knows? Perhaps we could through a project like this fuel the career of video producers, actors or actresses!

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The videos may be useful with public officials, as well as marketing and educational efforts that can sell more homes and thus the products and services that would go along with more manufactured home sales.

As noted, the concepts are in their infancy, so your input and that of others in the factory built home industry input is encouraged and welcome.

By showing people how you cook, clean, eat, live and love the same in a manufactured home as in other housing options and how you can do so with –

  • lower costs,
  • lower energy use and
  • less maintenance costs than standard housing

– we can break down some of the barriers that are currently holding our industry back.

Please feel free to contact us with your interest and support! Working together, we can make this and other good efforts happen. Thank you. ##

PS: Check our many Exclusive and Red Hot Featured Articles for October and see the other new stories at MHLivingNews.com too.

L. A. "Tony" KovachL. A. 'Tony' Kovach
ManufacturedHomeLivingNews.com | MHProNews.com |
Business and Public Marketing & Ads: B2B | B2C
Websites, Contract Marketing & Sales Training, Consulting, Speaking:

MHC-MD.com | LATonyKovach.com | Office 863-213-4090 

Connect on LinkedIN:
http://www.linkedin.com/in/latonykovach 

PiP

September 30th, 2012 No comments

PiP for millions means 'Picture in Picture.' For association minded pros, when we see PiP we should think Protect Inform Promote.

More than one manufactured housing association in recent years have been under budgetary assault. Many had have felt the pinch of falling shipments, just as businesses have, so in some cases associations went into pure protection mode.

Thankfully, the industry's uptick this year has allowed those which had to do just Protection to return to Informing and Promoting, rekindling the complete PIP process anew.

We could mention initiatives in Florida and Texas to enhance their web presence and benefit their members in information and promotion alike.

An example that we happen to be involved with is the Midwest Manufactured Housing Federation's Louisville Show website. This will be 'formally unveiled' this week, when the MMHF's Louisville Show Chairman Ron Thomas' Featured Article on MHProNews.com. See the Featured Article module on the MHProNews.com home page to see his article.

When that page goes live, we will update this blog post with the link to that new show site.

Protection takes place at the local, state and federal level. Business buildling Information, Inspiration and Promotion are going to be showcased at the Louisville Show and on the Louisville Show's website.

The link below is to a site that the National Association of Home Builders commissioned for their annual event. NAHB has big bucks compare to manufactured housing. They no doubt dropped a pretty penny on this website of theirs:

http://www.buildersshow.com

But below this paragraph, we will send you the link to the new Louisville Show site that they graciously allowed us to build as part of the Inform and Promote portions of their five state federation's efforts.

Louisville Manufactured Housing Show Website

My hunch is that we did this for a considerably more modest budget that the NAHB did for their annual show's website. What do you think? Which would you be more proud of overall?

When we make our Industry's events look good, than we look better in the process too.

There will be more features and pages added to the Louisville Show website that ought to be complete before October is done. But you can already see much of the meat and potatoes that showcase what makes going to a great, historic show like Louisville a win for all involved.

Hats off to the MMHF and Dennis Hill at Show Ways for taking the leap of faith to have this site built. We at appreciated the opportunity to serve on this high visibility project.

When you are ready for the review, update or building of your organization's or company's website, please give us a call or fill out the contact info at this link here. ##

l-a--tony-kovachL. A. "Tony" Kovach
MHLivingNews.com=Re-Discovering and Spotlighting the MHLifeStyle
MHProNews.comMHMSM.com = Industry News, Tips and Views Pros can Use

Services:B2BandB2CAds, Proven MH Marketing & Sales Systems, Websites other Industry Solutions.

Office –815-270-0500
latonyk@gmail.com or tony@mhmsm.com
LATonyKovach.com
http://www.linkedin.com/in/latonykovach= connect with me on Linkedin.

http://pinterest.com/latonyk/manufactured-home-lifestyle/

+++

Whether you think you can or whether you think you can't, you're right. – Henry Ford

21st Century Marketing and Sales

June 18th, 2012 No comments

For those or us old enough to remember, sales was often viewed by millions as something you did to someone, rather than doing something for someone. Sales was seen – and taught – as a kind of manipulation. A person or a company wanted to manipulate their way into a sale, they did it via a process. An example that comes to mind might be the time share industry. Let's take a look, because understanding this principle will be key to the much of what follows. You will see the application and power this can have for the manufactured housing industry. Don't be surprised if an "aha!" moment or two comes your way that will make you or an associate of yours some good money.

Let's start by using the time share example. You get someone into an appointment, often through a promise of a discount at a resort or some gift or a chance at a prize. You then put the prospect through a long sales processes that is virtually choreographed. "You say this, when the prospect says that." Much is scripted.

There are values to scripts and memorization. But one problem is what happens when a person goes off script? What happens when the prospect is to some degree "in the know" as to what you are going to do, as in fact began to happen in the time share Industry? Over time, you dry up your target market, because more and people realize what will happen and so they want no part of it. They either don't come, or they simply "just say no" because they don't want to be manipulated. The wrong intention kills it all.

The above example makes a few key points that at first may seem contradictory to some things we have written and said. Let's take a step back, to understand a key relationship, and then return to the point.

Marketing should set up sales with a prospect, that sums up the goal of marketing. Marketing doesn't sell, it delivers a prospect, and hopefully a steady stream of them. Once you get the prospect, sales takes over. In the modern era of CRM (Customer Relationship Management), prospects may move fluidly in and out of sales and follow up marketing, as with an email campaign to prospects and clients.

But obviously the job of sales professionals is to the MAKE a sale. Many of them!

Some MH Retailers – for example – in their haste to be "unsales-like" and not turn off a prospect, use no sales process. They let the customer wander around open, model homes, hoping they bump into the house they want and magically fall to the floor, open a checkbook and say, "sell me this one!" It can happen, but not often enough. I recall a successful retailer who went from 5 locations to 4, then 3, 2 and 1 doing this. Finally – of course – the last location closed. No system, insufficient sales, overhead far outpaced the sales which took place. They were done.

They had gone from a system, to no system. From success to failure.

But on the other end of the spectrum are those retailers who had a highly scripted process. It was much like a time share sales system in that sense. I am thinking of another example, in another market from the one above. The retailer had good product, somewhat high pricing, did a lot of marketing, had overall good locations (meaning, high traffic spots off major highways in good towns). But as the highly scripted systems became better known, guess what happened? The company I am thinking about in a good state, in better economic times than these are, went from 5 locations, to 4, to 3, then to 1 and done. Their lack of a customer-friendly process made them fail.

As in much of life, the answer is simple. The Solutions are always there if you look for it! Another example or analogy will make the point.

Imagine a professional football team that didn't practice. They had no play book. They had no process for success. How long would a team like that last? Not long! Even great players need a plan! Great players need coaching and play calling. So training is fundamental and a having a process are both critical. The same is true in selling.

Great sales talents realizes their potential precisely through training that is ongoing and routine, just as great teams keep training season after season.

Let's circle back to the top.

The sales process MUST begin with the right intention! If you are trying to manipulate someone, the intention is wrong. Over time then, the sales process that seeks to manipulate will self-destruct.

What works is having a process that is user-friendly for the sales person, and user friendly for the customer.

Now we get to a profound key! Don't sleep, don't snooze, or you will miss it!

Coach Lou Holtz said the following, in his three rules of life:

  • 1) Do what's right
  • 2) Do your best.
  • 3) Treat others the way you want to be treated.

Three questions people ask you (either openly, subconsciously, or often to themselves):

  • 1) Can I trust you?
  • 2) Are you committed?
  • 3) Do you care about me?

When companies, politicians, sales professionals and others get these 6 points down, look out! Good to Great Results wills follow! And so long as such principles are put into place and set in motion for the long run, long term success will follow!

But notice how all 6 points go back to the intention. If you intend to serve, if you want to serve well, you are setting up the other 6 rules. Coach Holtz started simply with, Do What's Right. The Right Intention, the Right Training will yield the Right Results for the customer AND for the company alike!

The 21st century has more ways to communicate than we never would have dreamed about at the dawn of the 20th century. We had person to person, signs, books, newspapers and magazines 100 years ago. So telephones, radio and TV were all on the horizon a century ago. Those innovations were followed by cable, cells, satellite and finally in the 90s we saw the rise of the Internet. Today we see branches of online, with tablets, text and smartphone use, social networking and more.

We have an amazing ways to reach out and touch someone. But how we do what we do is the difference between long term sales success and eventual failure. And in the end, for a big ticket product like a modular or manufactured home, it still comes down to one on one with people.

Factory built housing is an amazing product. Imagine what would happen if you had two cars, both had the same features, but one was 25% less in price than the other. Which would sell more? All things being equal, the less expensive one, right? With the HUD Code you have entry level VOG homes, and you have more 'residential' tape and textured/finished drywall styles of construction. So you can hit a variety of price points and target markets!

Then why doesn't that make a huge difference in manufactured housing sales? Aha! Therein lies a different subject for a different time. Don't worry, we will continue this periodic series.

A closing message.

MHProNews.com is being branded as the publishing arm of what we do here at Manufactured Home Marketing Sales Management (MHMSM.com). All 3 of our web address will bring you to the same site.

That said, there is a complementarity but also a distinction between the two.

MHProNews is Industry News, Tips and Views You can Use. (c)

At MHMarketingSalesManagement.com (= MHMSM.com) we are doing the contract (think consulting or short, medium or long term outsourced) professional work for companies like yours. MHMSM is Innovation – Information – Inspiration for Industry Professionals. (c)

Think about it. You have to have news and information in order to stay current and be successful in the long run.

You also need professional development for your organization.m this might be done via associations. It can be done via the web, or live for mid-to large sized companies.

Both are essential to long term success!

Here is our link to our current services menu here.

See a copy of our business building, twice weekly emailed news updates sign up for your free emailed newsletter at this link here: MHProNews.com/newsletter

Sign up for that free email here: MHProNews.com/subscribe

And when you're ready to join the ranks of those who make more money by working smarter, not harder, gives us a call or email us. My contact info is below. Years of success in factory-built housing follow in our wake, as testimonials, statistics and letters of reference at LATonyKovach.com prove. The initial consultations are free. The results, priceless. And we mutually commit to confidentially, our process is proprietary.

When you are ready for 21st century results in marketing, sales and management, call, click or connect.##

(Editor's note: see more of Tim's columns in the Words of Wisdom and in our Feature Articles section of MHProNews.com. See our news by scrolling the center and left side columns on our home page, and keeping up with Tony Kovach's The Masthead blog.)

 

Posted for
Tim Connor
Business Development
MHProNews.com
MHMSM.com
And the new MHLivingNews.com
704-895-1230

tim@mhmsm.com