Leaders Know and Believe…
People are spirit, mind and body… Keeping it in that order is a priority.
Attitudes come from the spirit, the mind holds skills and knowledge and the body performs the actions.
Attitudes are more important than skills.
Skills can be taught when the attitudes are right.
Actions do speak louder than words.
People move in the direction of their dominant thoughts.
If you manage results, you'll be too late.
Managing attitudes is their job.
They have a higher purpose.
People are more important than things.
Character is more important than reputation.
They are always being watched and judged by those who don't want to learn, grow and improve, so they'll have an excuse not to.
The truth is always beyond what they can see.
They'll have to do the things they don't want to do, to get what they want.
They'll have to motivate and inspire people to do the things they don't want to do, to help them get what they want and become their best.
The truth is always the best information and communication tool.
Being present, paying attention and listening is a requirement.
Communicating openly, honestly and directly is the best policy.
Selling isn't something you do to someone or even for them. It is best done with them, to help them… Selling is serving people, not pleasing people.
Most people don't really want to be extraordinary but they also don't like the idea of being average.
The easy way will almost never produce the best results.
People won't always like you when you challenge them to be their best.
They'll have to make the hard decisions and act on them.
The lowest form of behavior they allow or accept is who they are as a leader.
They need to spend time with the people that need them the most, and that's probably not who they would naturally choose to spend it with.
Culture is the cumulative, pervasive or dominant attitude of the people they lead.
It's their job to help people be prepared to, and perform to, their best.
It's a strength to be humble, gracious and forgiving.
Forgiveness doesn't mean acceptance.
Leadership is an act of service, caring and love.
There is a higher power with a higher purpose.
Keep moving forward but make sure you check the direction you are going or you may end up somewhere you don't want to be. # #
Post by
Mike Moore
Making Customers